Five stars for Kirsty-Jane Hunt at DCL Insurance! From the moment I spoke to her, Kirsty-Jane was professional, friendly and genuinely helpful. She took the time to understand exactly what I needed, e... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
YASMIN in sales is an outstanding professional team member, I’m sure she will do really well in life. DCL got me the best price with all the additional extras for my peace of mind. *****
I have 10 years with DCL and as usual the performance of you guys is brilliant.This year it was Jill who dealt with me.SHe was very helpful ,polite and professional.Made my insurance renewal easy and... Ver mais
Fantastic service from Adel Spoke to Adel to renew my Taxi Insurance. Adel was great at explaing my renewal to me and was very polite and professional in handling my renewal. 10 stars for Adel real... Ver mais
Detalhes da empresa
Escrito pela empresa
DCL Insurance is the leading name in hire and reward insurance for minicab, taxi, chauffeur and delivery drivers across the UK, and a high quality provider of ADI insurance cover for Driving Schools and Driving Instructors. Established in 1999, we are proud to be able to provide the best private hire and public hire insurance to chauffeur, minicab and taxi drivers nationwide at extremely competitive prices. At DCL we are committed to providing the best insurance cover at the best prices whilst maintaining a gold standard level of customer service, knowledge and professionalism. In 2012 we were awarded Charted Insurance Broker status by the Chartered Institute of Insurance. Only the UK’s premier insurance broking firms qualify for Chartered status, so when you come to us you know you are dealing with proven professionals. Contact us on 020 8669 4466 for a quote.
Informações de contato
19 West Street , SM5 2PT, Carshalton, Reino Unido
- 020 8669 4466
- sales@dclinsurance.com
- www.dclinsurance.com
4,8
Excelente
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
YOHAAN is fantastic dealer
YOHAAN is fantastic dealer. Thank you
20 de agosto de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Johann was very helpful and answered…
Johann was very helpful and answered all my questions, and if he didn’t know the answer to something he would find out, also the quote was good 👍🏻
20 de agosto de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Yasmin was very helpful and polite also…
Yasmin was very helpful and polite also knowledgeable. Thank you for the best price you offered me
20 de agosto de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Very helpfull staff
19 de agosto de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
I recently spoke with Yasmin regarding…
I recently spoke with Yasmin regarding my DCL Insurance renewal, and I was very impressed with the level of support she provided. She was kind, professional, and extremely helpful throughout the process. Yasmin took the time to explain everything clearly and guided me through the renewal process with patience and care.
19 de agosto de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you so much for leaving this 5* review. We’re delighted that you were so happy with the service you received. Our team pride themselves on going the extra mile for our clients. We’d really appreciate it if you could share your positive experience with your friends and colleagues.
It's a good service and the staff was helpful
It's a good service and the staff was very helpful also good price
18 de agosto de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Had a very good service from dcl and i…
Had a very good service from dcl and i was served by Danielle Wakelin. Would deginately recommend
17 de agosto de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Resposta da DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Easy transaction very helpful
Easy transaction very helpful
17 de agosto de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Another year with DCL
Yasmin was extremely helpful throughout the process. Despite how busy I was during the summer, she consistently followed up with me and made sure everything was taken care of. I’m very pleased to be staying with DCL again, and I truly appreciate the excellent service. Five stars for Yasmin and the team. Thank you!
13 de agosto de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you so much for leaving this 5* review. We’re delighted that you were so happy with the service you received. Our team pride themselves on going the extra mile for our clients. We’d really appreciate it if you could share your positive experience with your friends and colleagues.
Resposta da DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
well done Jill
Hi
i have dealt with Direct Chauffeur Line for many years and every year they come up with a fair price
Jill worked hard in getting me the right quote otherwise i would have shopped around
Well done Jill
11 de agosto de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Jill and her manager.
Excellent customer service Yasmin was…
Excellent customer service Yasmin was very friendly and helpful they gave me competitive price
10 de agosto de 2026
Avaliação não solicitada
Completed 6 years with DCL Just renewed…
Completed 6 years with DCL Just renewed my insurance. Savhanna was my assistant so professional and helpful, Highly recommend DCL insurance
10 de agosto de 2026
Avaliação não solicitada
Good Service - I spoke with Danielle (Wakelin) at DCL…
I spoke with Danielle (Wakelin) at DCL today, with some policy and price queries regarding my Chauffeur policy renewal. All was sorted quickly and efficiently, the pricing is competitive and cover was renewed for the year. A good service.
Tom H
10 de agosto de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Danielle and her manager.
Easy to communicate,
Easy to communicate,
Very polite and helpful
10 de agosto de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Yasmin she is a wonderful Customer…
Yasmin she is a wonderful Customer Service
Respectful kind, very clear thanks to close Brother Insurance for bringing such a good Customer Service thanks again
8 de agosto de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Yasmin was very professional
Yasmin was very professional, calm and explained everything to me that I asked. She gave me time to consider the info and answered all my questions. Very happy with the experience. 5 stars all the way.
7 de agosto de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Yasmin and her manager.
I am with DCL for more than 10 years…
I am with DCL for more than 10 years now, never had a problem with them. They are the best insurance provider I must say. Highly recommended…..
7 de agosto de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Fantastic service from DCL Insurance.
Fantastic service from DCL Insurance.
Got a great deal, and Misty was extremely helpful. Highly recommend.
5 de agosto de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
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