Took money out my bank twice even though i cancelled the subscription and was assured from Laura in customer services that her manger had cancelled at their end as my account showed no subscriptions s... Ver mais
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Veja o que dizem as avaliações
Good range of products for specific medical needs ie. dry mouth. Ease of ordering & delivery communication although request for product review issued too early, before products have been trialed. H... Ver mais
Ordered 3 toothbrush from Dental direct seller on Amazon. I was surprised that they delivered such a small order, in time, without any delivery charges, also provided a welcome discount coupon for f... Ver mais
This is the first time I have shopped at Dental Direct and I was very pleased to receive my order so quickly. I only placed my order yesterday morning and it has arrived this evening via an Amazon P... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Dental Direct is a UK company and was established in 2012 by a team of experienced dental professionals with the aim of providing consumers with access to the most comprehensive range of superior quality, clinically proven, oral health products available in the UK, such as: interdental brushes interspace brushes toothbrushes toothpastes mouthwashes
Informações de contato
3,2
Bom
5 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Service could be a little better
Service could be a little better, all in all ok experience
9 de março de 2020
Avaliação não solicitada
Excellent product
Excellent product, order received was one short but that was quickly rectified after advising them.
Will definitely order again.
4 de março de 2020
Avaliação não solicitada
I ordered 6 items (toothpaste) and paid…
I ordered 6 items (toothpaste) and paid £ 3.49 for Shipping & Handling (so the overall unite price for me was £ 2.65).
Then the company informed me that they don't have enough units so they only sent me 3 unites and refunded half of the actually item price. The whole reason I am willing to pay £ 3.49 for Shipping & Handling was that I will receive 6 units. It worked it out that I paid £ 3.43 per unit.
28 de fevereiro de 2020
Avaliação não solicitada
Excellent communication
Excellent communication
Great service
Recommend
26 de fevereiro de 2020
Avaliação não solicitada
Great service and great product thanks
23 de fevereiro de 2020
Avaliação não solicitada
Delayed delivery
I’ve ordered Oranurse toothpaste for my son who has autism.
I ordered on the 11th and it is now the 21st. No sign of my order and I’ve since been emailed to say that my order will only be partly fulfilled due to low stock.
Very disappointed in this.
21 de fevereiro de 2020
Avaliação não solicitada
Resposta da Dental Direct
Dear Emma
Thank you for taking the time to complete the review.
There had been some major production issues with this product and unfortunately we didn't get as much as we had ordered and therefore had to cut back some quantities that some customers ordered. I do apologies for any inconvenience that this may cause but was unfortunately, unavoidable.
Kind Regards
Paul
Recommended reliable store
Good range of products for specific medical needs ie. dry mouth.
Ease of ordering & delivery communication although request for product review issued too early, before products have been trialed.
Have purchased from DD many times, no complaints.
21 de fevereiro de 2020
Avaliação não solicitada
very quick orderand hassle free
21 de fevereiro de 2020
Avaliação não solicitada
The toothpaste is great for the…my child whose sensitive to taste of flavoured toothbrush hence the purchas. My child loves it
The toothpaste is great for the sensitive person and delivery was OK
20 de fevereiro de 2020
Avaliação não solicitada
Parcel took nearly a week to arrive
20 de fevereiro de 2020
Avaliação não solicitada
Only thing I had problem with was being…
Only thing I had problem with was being unable to confirm email address for my account so was then unable to track item requested new confirmation email several times with no response
20 de fevereiro de 2020
Avaliação não solicitada
very good value for money and always…
very good value for money and always arrives promptly .... even when using the Royal Mail!
20 de fevereiro de 2020
Avaliação não solicitada
Toothpaste not shown as out of stock
Ordered toothpaste, not shown as out of stock. No delivery when expected but after 6 days I received a message saying that it was out of stock and delivery will be delayed further.
If an item is out of stock be honest and show it as such.
20 de fevereiro de 2020
Avaliação não solicitada
Resposta da Dental Direct
Dear David
Thank you for taking the time to complete the review.
There had been some major production issues with this product and unfortunately we didn't get as much as we had ordered and therefore had to cut back some quantities that some customers ordered. I do apologies for any inconvenience that this may cause but was unfortunately, unavoidable.
Kind Regards
Paul
Arrived on time and well packaged.
19 de fevereiro de 2020
Avaliação não solicitada
Arrived as expected and as described
19 de fevereiro de 2020
Avaliação não solicitada
Not impressed
My item was dispatched on the third day after ordering I dont think this is good enough, with second postage it took over a week to come. Also item is very expensive and with postage added on I think its overpriced.
19 de fevereiro de 2020
Avaliação não solicitada
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