Birkies arrived promptly and competitively priced. Great non slip, breathable footwear designed to support feet all day
A empresa respondeu
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Veja o que dizem as avaliações
We have been using Dental Sky as one of our main suppliers and have always found them excellent. Dan, our account manager, is consistently friendly, helpful, and very easy to get hold of. He res... Ver mais
A empresa respondeu
My initial issue with Dentalsky was being asked to review a product that hadn’t been sent and was delayed for between 4 to 6 weeks and I wasn’t made aware of that until I left my review. At that p... Ver mais
A empresa respondeu
The issue I had with a Power Pikster was dealt with by all staff at Dental Sky very promptly & settled by supply of a replacement free of charge. This exceeded my expectations & I am very happy to rec... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Produtos Odontológicos
- Fornecedor de Artigos Hospitalares
- Fornecedor de Equipamentos médicos
- Loja de Artigos Hospitalares
Escrito pela empresa
Dental Sky is one of the fastest growing dental supply companies in the UK. We supply the dental profession with practically every dental product you need to run a successful practice, with express next day delivery.
Dental Sky Wholesaler Ltd
Escrito pela empresa
- Keeping dentists working...Seamlessly
- Dental Sky is one of the fastest growing dental supply companies in the UK. We supply the dental profession with practically every dental product you need to run a successful practice seamlessly with express next day delivery!
Fast & Free Delivery!
Free Next Day Delivery For Orders Over £50
All orders for 'In Stock' items over £50 being delivered to Mainland UK will arrive on your door the very next working day free of charge!
Orders under £50 will be charged £3.95 for next working day delivery.
Orders placed after 16:00 will not be delivered the next working day.
Informações de contato
Unit E Foster Rd, Sevington, Willesborough, TN24 0SH, Ashford, Reino Unido
- 08002944700
- trustpilot@dentalsky.com
- dentalsky.com
Special Promotions & Discounts
4,8
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This is the first time I have ordered…
This is the first time I have ordered from this company and I will say that the service was good apart from the slight delay but all in I am happy enough.
30 de junho de 2026
Resposta da Dental Sky Wholesaler Ltd
Thank you so much for the review!
Resposta da Dental Sky Wholesaler Ltd
Thanks so much for the review!
Resposta da Dental Sky Wholesaler Ltd
Thank you for the review!
Birkies arrived promptly and…
Birkies arrived promptly and competitively priced.
Great non slip, breathable footwear designed to support feet all day
24 de junho de 2026
Resposta da Dental Sky Wholesaler Ltd
Thank you so much for the review!
Easy to order Great price fast delivery
25 de junho de 2026
Resposta da Dental Sky Wholesaler Ltd
Thank you for the review!
Excellent customer service support
Though there was a bad experience, the customer care handle the matter seriously and did the needful. The quality of the service is excellent.
29 de junho de 2026
Avaliação não solicitada
Resposta da Dental Sky Wholesaler Ltd
Good evening Shynnie,
Thank you very much for those kind words, apologies again for the issues with your order and we're really happy that we managed to make your experience a little more positive after the initial problems.
Many thanks again
The Dental Sky Team
Order received 06/Jul/2026
I placed my order on the 16th June and after 7 days of my order still saying processing, on the 23rd of June I decided to send an email to enquire about my order.
I received an email back “also on the 23rd of June” stating that my order was out of stock “which it didn’t say at the time of purchase”, I was told in the email because my order was not in stock it had gone straight into their back order.
I believe back order is usually between 5 and 10 working days, it’s now been 13 days since I placed my order and since far it’s still saying processing.
I received the request for this review “I believe the day after placing the order”, but with my order still saying processing, I thought it was about time to reflect on the level of service so far.
Update order has now been received, I sent another email asking for an update on my order, I received an email back saying the back order was now in stock and is due to be sent out shortly, I received my order a few days later.
What I will say is communication is actually very good, Becca the person who replied was very fast to respond each time, shes definitely an asset to the company.
The products are exactly as order and are good quality, but I’ve now changed my original one star to a 4 star based on communication.
16 de junho de 2026
Resposta da Dental Sky Wholesaler Ltd
Good afternoon James,
Thank you for getting in touch and we're sorry to hear you've experienced a delay in receiving your order, as you say this seems to be because the items you ordered are on back order with us.
When you order items that aren't in stock we automatically put them on back order for you to be sent as soon as they come back into stock.
This is detailed on our shipping advice: https://www.dentalsky.com/shipping-and-returns
A notification also pops up at the cart stage before the order is completed in a prominent box with an exclamation mark saying:
"We don't have the full quantity you requested but we'll back order the remaining 1. This should be dispatched within 5-10 working days but timescales can vary. Please call or email if you need an update on backorders."
We can also see an e-mail was sent to you at 6.08pm on the 16th June that says:
"Please note, any items not in stock at the time you placed your order will be backordered and sent on to you as soon as we receive them, this is usually with 5-10 working days but timescales can vary."
It is now the 9th working day since the 16th so we are technically within our 5-10 working day estimate still but we do appreciate that waiting can be frustrating and we would always aim for it to be towards the lower end of the estimate wherever possible.
A member of our team will be in touch to see if there's anything we can do to resolve this to your satisfaction and apologies again for the delay on your order.
Please do get in touch with us directly if you have any more queries, our freephone number is 0800 294 4700 or you can email us at sales@dentalsky.com
Many thanks
The Dental Sky Team
Fast delivery and secure packaging
Fast delivery and secure packaging, conitnuous emails to update delivery status
21 de junho de 2026
Resposta da Dental Sky Wholesaler Ltd
Thank you so much for the great reveiw!
I was pleased with product & price but…
I was pleased with product & price but disappointed I did not get next day delivery as specified. Your website says if ordered before 4pm its next day. I placed the order at lunch time before 1pm but it did not arrive next day. On the day I was expecting delivery I got an email to say the items had been dispatched so very disappointing. You should be honest if items are delayed as I needed next day hence why I ordered with you
23 de junho de 2026
Resposta da Dental Sky Wholesaler Ltd
Thank you for leaving us a review, we're sorry that your package took longer than expected to arrive!
We are very sorry that this happened and appreciate the inconvenience this may have caused.
Whilst we always endeavour to dispatch all orders received before 4:00 pm for next working day delivery, as outlined in our Terms and Conditions, delivery dates and times are approximate and can occasionally be affected by unforeseen delays.
A member of our team have reached out via email however if there is anything further we can do, you can call us on our freephone number 0800 294 4700 or email us at sales@dentalsky.com or respond to Customer Service Advisor Becca who has emailed you directly.
We do again apologise for the unexpected delay, please do let us know if there is anything we can do to further help!
Many Thanks
The Dental Sky Team
Fast delivery at affordable price and quality product
Fast delivery at affordable price and quality products.
19 de junho de 2026
Resposta da Dental Sky Wholesaler Ltd
Thank you for the review!
Invoice was addressed to my colleague…
Invoice was addressed to my colleague which caused confusion
18 de junho de 2026
Resposta da Dental Sky Wholesaler Ltd
Hi James,
Thank you for reaching out to leave us a review, we're sorry to hear of the issue with the wrong name on the invoice for your order. One of our team made a mistake when processing your order, it was down to human error and we do apologise.
We have rectified the mistake by issuing a new invoice with the correct information on and our Customer Service Manager Asa has been in touch via voicemail and email.
Our team are available via phone on our freephone number 0800 294 4700 or via email on sales@dentalsky.com please do reach out if there is anything further we can do.
Many Thanks
The Dental Sky Team
Ordered some dental brushes
Ordered some dental brushes. Paid 6 quid to have them delivered next day by DHL. Apparently DHL lost them. Neither company taking responsibility.
Edit: Company has now come good and sent me out another package
24 de junho de 2026
Avaliação não solicitada
Resposta da Dental Sky Wholesaler Ltd
Good evening Paul,
Thank you for getting in touch and we're very sorry to hear you were let down by the courier on this occasion.
We can see an email from you today detailing the issue and asking if you'd lost your money.
We can also see our reply to you at 3.15pm (approximately 2 hours before you posted this review) which is pasted verbatim below:
"Hi Paul,
Not at all, we will have a fresh set sent out today for you. Apologies for the delay in this matter we were waiting on word from DHL.
This will be with you, and your postage will be refunded as an apology for delay.
Kind Regards,
Ryan"
We assume from the comments in your review that you may have missed that response - Our email reply came from Ryan.Major@dentalsky.com if you are having any trouble finding it.
Our offices are closed for the evening now but one of our team will reach out to you tomorrow in case there's anything else we can do to help rectify the issue with the courier and improve your experience.
Apologies once again that DHL have let you down, hopefully you can see from our earlier email reply that we are firmly taking responsibility and making sure you aren't out of pocket as a result of their error.
Kind regards
The Dental Sky Team
Great service with regular updates on…
Great service with regular updates on the delivery. Everything went to plan with my purchase arriving as expected and very well packed.
Thank you for the opportunity to give a review.
18 de junho de 2026
Resposta da Dental Sky Wholesaler Ltd
Thank you so much for the review!
speediness of delivery
17 de junho de 2026
Resposta da Dental Sky Wholesaler Ltd
Thanks so much for the review!
Very helpful customer service
Very helpful customer service. Quick delivery . Good prices
16 de junho de 2026
Resposta da Dental Sky Wholesaler Ltd
Thank you so much for the great review!
Resposta da Dental Sky Wholesaler Ltd
Thank you for the review!
Resposta da Dental Sky Wholesaler Ltd
Thank oyu so much for the review!
Excellent service
Excellent service - had updates on delivery and delivered quick - would definately recommend and use again 😊
15 de junho de 2026
Resposta da Dental Sky Wholesaler Ltd
Thank you for the review!
Resposta da Dental Sky Wholesaler Ltd
Thanks for the review!
Resolution of my issue regarding Power Pikster problem.
The issue I had with a Power Pikster was dealt with by all staff at Dental Sky very promptly & settled by supply of a replacement free of charge. This exceeded my expectations & I am very happy to recommend Sky Dental for outstanding service.
16 de junho de 2026
Avaliação não solicitada
Resposta da Dental Sky Wholesaler Ltd
Thank you so much for the great review!
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