Designer Glasses Boutique Avaliações 

697
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great selection of glasses including the presice pair i was looking for. Item information was complete down to sizing and kept informed at every point of delivery through the 24 hour tracking. 5 work... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fantastic service from this company. I had been looking for a pair of YSL sunglasses at a reasonable price, ordered them and they arrived less than 48 hours later. Really well packaged and perfect. I... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service, highly recommended. Lucy and Ally couldn’t have been more helpful exchanging my sunglasses, great price and swift delivery. Many thanks! Jess

Avaliado com 5 de um total de 5 estrelas

Superb service, and a fantastic selection of designer glasses and sunglasses. We bought 3 pairs of sunglasses (2 Gucci and 1 Ray-Ban) all for less than £500. Will definitely shop there again and woul... Ver mais

Detalhes da empresa

  1. Distribuidora de óculos
  2. Loja de óculos de sol

Sobre Designer Glasses Boutique

Escrito pela empresa

• Official stockists for all our brands This means all of our stock comes directly from the manufacturer and therefore comes with the correct instructions, packaging and valid guarantee.

• UK based Here at Designer Glasses Boutique we are a UK based and have a high street shop. This allows us to have complete control of all the glasses that we glaze. Before all our glasses are sent out all the glasses and lenses are checked by a qualified dispensing Optician. Being in the UK you are able to pick up the phone and ask us any questions that you may have.

• 100% genuine glasses and sunglasses Every item sold by Designer Glasses Boutique is a 100% genuine item supplied to us directly from the manufacturer. We do not sell second hand or replica glasses.

• We care We would love to hear from you, we pride ourselves on listening to our customers so if you have any questions or feedback please get in touch! We listen to all our feedback carefully to make our service the best you’ve ever had!

• 100% secure online ordering The Designer Glasses Boutique has a 100% secure online checkout. We use secure online credit card processing; the Designer Glasses Boutique employs Opayo as their secure e-payments gateway. The Designer Glasses Boutique does not, and will not, collect or store credit card information or any other sensitive information over the course of a transaction.

• Free Delivery within the UK on orders over £200 We offer free delivery to all our UK customers on orders over £200, the free delivery is a 48 recorded signed for service, so you can be sure your new glasses are delivered to your door securely.

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

697 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(697)

59 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

10/10 quality and customer support

The quality of the glasses and the customer service is top class. Prices are much more affordable compared to glasses shops that offer the same brands!

There was an issue with the original glasses I had ordered due to the supplier of the frame, but the customer support was fantastic at keeping me regularly updated and ensured my glasses arrived much sooner than I expected.

I will definitely be using Designer Glasses Boutique again!

24 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Trustworthy, reliable, fully recommend

I've ordered from a number of online glasses sellers. Some good, some not so good. Pleased to report that these guys are the former!

I was conscious that their name could just be a spoof company but felt reassured by the number of positive reviews.

I also sent them an email before ordering to make sure they had the item in stock. A bug bear of mine is when online providers don't and there's inevitable delay of 3-4 weeks whilst they source them. Thankfully, i heard back from Lucy at the company who was very quick to communicate back and helpful at all times throughout the process. It's these sort of interactions that mean i will become a repeat customer of there's. Kudos.

23 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fabulous

Fabulous buying experience with Designer Glasses Boutique!

I was given advice from Lucy on the colouring and tinting with a particular pair of sunglasses, which heavily influenced my decisioning on the lenses; I really couldn't be happier with them.

Service as a whole, and pricing is superb.
Highly recommend and thank you to Lucy + team :)

2 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant company

Brilliant company. I bought some DITA SEQUOIA glasses from them at a great price. I found them a lovely company to deal with.

I bought the glasses through the website as I don't not live anywhere nearby. Glad to say they are very trustworthy, a pleasure to deal with. I was a little nervous to spend that money with a company I didn't know, but it was a brilliant experience and I would happily do so again.

1 de abril de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

product great

product great, fast expediting unfortunately they are using Royal Mail for delivery, Royal Mail are useless in my area

28 de março de 2024
Avaliado com 5 de um total de 5 estrelas

Cannot recommend enough

Cannot recommend enough. Great service from DGB have bought several glasses over time from them and also had several pairs of prescription glasses. The staff are amazing if you have questions or requests and my glasses have been sent quickly and always perfectly wrapped

27 de março de 2024
Avaliado com 1 de um total de 5 estrelas

I have ordered frames which were marked…

I have ordered frames which were marked as in stock online and was notified that they would be despatched in 4-6 days . 3-4 weeks later, still haven't received anything. I have contacted me through the chat and told me that the glasses were coming all the way from Italy and therefore a little delay. I wanted these glasses because they were supposed to be available immediately.
This company is advertising as holding stock when they clearly don’t! That is so misleading and very unprofessional. I would not recommend this website !

16 de março de 2024
Avaliação não solicitada
logotipo da Designer Glasses Boutique

Resposta da Designer Glasses Boutique

Hi Izzy,
Thank you for your comments and I am sorry to hear that you are dissatisfied with our service, I can see that we refunded your order straight away, when you queried the delivery time.
I can see that we emailed you to advise the order would be sent out to you in 7-10 working days, I am sorry if the delivery time was longer than you expected.
If we can do anything to help you in the future, please do not hesitate to contact us.
Thank you,
Fiona

Avaliado com 5 de um total de 5 estrelas

Oliver Peoples sunglasses

Ordered sunglasses which were dispatched on the same day. They arrived within 2 days. They were £130 less than what the maker were charging on their own website. They are 100% genuine. No question. Will use designer glasses boutique again. Very happy.

30 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The real deal and excellent customer service!

At first I was dubious as selling Prada sunglasses for £115 under retail price but these are the real deal and provide excellent and timely customer service via email. My sunglasses arrived quickly but had a slight manufacturing fault, a warranty claim was immediately raised and the day after I returned my sunglasses I had a brand new pair arrive via Royal Mail. Excellent, will use again and recommend.

18 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience - highly recommended!

Great friendly service, efficient communication which kept me up to date at every step. And, when I asked for a specific delivery date due to being away, the team was very flexible and the glasses (which are fab and which I couldn’t get anywhere else) were delivered exactly when promised. Thank you - a great customer experience!

8 de março de 2024
Avaliado com 5 de um total de 5 estrelas

Amazing and Professional

I purchased a pair of sunglasses (which arrived earlier than expected I might add) when I noticed that there were some usual items that were not included.

I reached out to them via chat and their customer support team were professional and straight on point. They sent me the missing items that day and I received it this morning. Nothing but 5 stars and gaining a customer's trust for this company. You guys are amazing.

4 de março de 2024
Avaliado com 5 de um total de 5 estrelas

Great Service

Ordered a pair of Tom Ford frames that were considerably cheaper than a well known opticians and sent in my prescription on Tues 5th March.
I'm going away on holiday so emailed to check if they would be with me before leaving. Lucy was great and assured me that she would endeavour to get them to me on time.
Well, they arrived on Sat 9th March and are perfect!
I'll definitely be using this company again.
Thank you so much for the great communication and fantastic service.

11 de março de 2024
Avaliação não solicitada

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