Designer Glasses Boutique Avaliações 

697
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great selection of glasses including the presice pair i was looking for. Item information was complete down to sizing and kept informed at every point of delivery through the 24 hour tracking. 5 work... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fantastic service from this company. I had been looking for a pair of YSL sunglasses at a reasonable price, ordered them and they arrived less than 48 hours later. Really well packaged and perfect. I... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service, highly recommended. Lucy and Ally couldn’t have been more helpful exchanging my sunglasses, great price and swift delivery. Many thanks! Jess

Avaliado com 5 de um total de 5 estrelas

Superb service, and a fantastic selection of designer glasses and sunglasses. We bought 3 pairs of sunglasses (2 Gucci and 1 Ray-Ban) all for less than £500. Will definitely shop there again and woul... Ver mais

Detalhes da empresa

  1. Distribuidora de óculos
  2. Loja de óculos de sol

Sobre Designer Glasses Boutique

Escrito pela empresa

• Official stockists for all our brands This means all of our stock comes directly from the manufacturer and therefore comes with the correct instructions, packaging and valid guarantee.

• UK based Here at Designer Glasses Boutique we are a UK based and have a high street shop. This allows us to have complete control of all the glasses that we glaze. Before all our glasses are sent out all the glasses and lenses are checked by a qualified dispensing Optician. Being in the UK you are able to pick up the phone and ask us any questions that you may have.

• 100% genuine glasses and sunglasses Every item sold by Designer Glasses Boutique is a 100% genuine item supplied to us directly from the manufacturer. We do not sell second hand or replica glasses.

• We care We would love to hear from you, we pride ourselves on listening to our customers so if you have any questions or feedback please get in touch! We listen to all our feedback carefully to make our service the best you’ve ever had!

• 100% secure online ordering The Designer Glasses Boutique has a 100% secure online checkout. We use secure online credit card processing; the Designer Glasses Boutique employs Opayo as their secure e-payments gateway. The Designer Glasses Boutique does not, and will not, collect or store credit card information or any other sensitive information over the course of a transaction.

• Free Delivery within the UK on orders over £200 We offer free delivery to all our UK customers on orders over £200, the free delivery is a 48 recorded signed for service, so you can be sure your new glasses are delivered to your door securely.

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

697 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(697)

59 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Highly recommend

First time user of Designer Glasses Boutique and initially wondered whether the pricing etc was "too good to be true". Actually, it is all true: great service, prompt and reliable. Great value too and would definitely recommend and use again.

8 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ordené un par de lentes para mi papá…

Ordené un par de lentes para mi papá con un poco de temor al estar en el otro lado del Atlántico en Estados Unidos. Sin embargo, la calidad es 100% genuina y él está muy feliz con la compra. El envío fue súper rápido y los lentes llegaron en perfecto estado. Lo recomiendo totalmente!

5 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First-time customer

My new glasses arrived this morning and I couldn't be more pleased with them.

The frames and lenses were competitively priced and the whole process was extremely quick (4 days from ordering to delivery).

Massive thank you to all concerned, I'll certainly be recommending you to family and friends.

1 de março de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Lying about holding stock

Ordered frames ( marked as in stock online , notified would be despatched in 4-6 days . Received email to say oakley had no stock and would be 3-4 weeks!
This company is advertising as holding stock when they clearly don’t!
I ordered the same frame from elsewhere ( cheaper ) and was delivered in 2 days.

9 de fevereiro de 2024
Avaliação não solicitada
logotipo da Designer Glasses Boutique

Resposta da Designer Glasses Boutique

Hi Mark,
I am sorry to hear the disappointment with your order.
Unfortunately, the glasses did go out of stock prior to being allocated to your order. Our customer service team did contact you as soon as we found out.
I am really sorry about this and I understand the frustration that this has caused, If there is anything I can assist with further please don't hesitate to contact me directly: fiona@designerglassesboutiuqe.co.uk
Many thanks,
Fiona

Avaliado com 5 de um total de 5 estrelas

Great service

Great service - glasses (frames only) arrived next day and very helpful advice on online chat and after service on email.

12 de fevereiro de 2024
Avaliado com 5 de um total de 5 estrelas

Fantastic service and customer support

I’d ordered a pair of Tom Ford glasses to replace a pair that had broken and had been able to provide Designer Glasses Boutique with my full prescription details including both PD distances given to me by me normal opticians - Vision Express. Within a week I received my new glasses and was disappointed that the varifocal aspects of the lenses weren’t correct and led me to hold my head in weird positions to be able to read close up. I arranged to drive up to the shop (166 mile round trip though tied it in with seeing business customers in Kendal😬) to get an accurate reading and sure enough I had been given slightly different PD reading by my old opticians. They agreed to replace the lenses and post them back to me. Within a week I received my updated Tom Ford glasses and I was blown away that they felt even better than my original glasses. Sharron attached a note to say that they took the opportunity to upgrade the lenses to provide me with a wider field of vision at no extra cost which I was delighted with. I will definitely know where to come for any future optical purchases. Brilliant!!

29 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First class Customer Service

I recently purchased two frames and I am delighted with both the quality of the frames and outstanding customer service I received.
I was looking for one particular frame not on their website, I did ask if it was possible they could source for me and Emma kindly did so. Thank you so much. I most definitely will shop again, my go to site for quality frames.

27 de janeiro de 2024
Avaliado com 5 de um total de 5 estrelas

Outstanding service

Outstanding service, price and product. I cannot praise the team at Designer Glasses Boutique highly enough. I shall definitely use them again - in fact I already have! I highly recommend Emma and Lucy, they've been awesome. Thank you

1 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic Service

I was a bit sceptical about buying prescription glasses online it's my first time but I should not have been worried brilliant service from these guys fantastic choice of lovely frames and very competitive pricing and they came wrapped lovely and I was kept informed they arrived in 1 week thank you to all the staff fantastic service will definitely use again

29 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ottimo

Ottimo negozio, servizio clienti molto gentile e disponibile, consigliato!

17 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Tom Ford sunglasses

Super quick delivery, carefully packaged and the glasses are absolutely amazing. Cheaper than airport prices where I originally saw the glasses. All in all perfect. Would recommend using this company.

Thank you ☺️

5 de janeiro de 2024

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