Destinology Avaliações 

3.115
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Another great experience with Destinology😊 Emma O ‘Reilly was really helpful both with providing different options to meet our criteria and sourcing the best flights to suit us . Once choices wer... Ver mais

Avaliado com 5 de um total de 5 estrelas

We have booked two holidays this year with Destinology, the main reason for this would be their friendly, helpful team, so responsive and knowledgeable. A stand out for us would be Georgina Martin wh... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very competitive prices and they listen to what you want to do on your holiday. They also make useful suggestions when planning your holiday

Avaliado com 5 de um total de 5 estrelas

Sheila was extremely helpful and always very clear on next steps all the way through from quote to purchase. She also got the travel company to honour a special offer that had previously expired.... Ver mais

Detalhes da empresa

  1. Operador de turismo
  2. Site de busca de vôos
  3. Hotel de luxo

Sobre Destinology

Escrito pela empresa

Destinology An award-winning luxury tour operator, at Destinology we know how important your precious holiday time is and how overwhelming choosing exactly the right place can be. We’ve travelled all over the world and we’re ready to share our advice, personal recommendations and experiences to help create your perfect trip.

Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,9

Todas as avaliações

(3.115)

451 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Craig is consistently prompt in his…

Craig is consistently prompt in his response and delivers what I am asking for (and more besides).

24 de abril de 2026
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Resposta da Destinology

Thank you for sharing such positive feedback. Craig will be pleased to see he has delivered over and above.

Avaliado com 5 de um total de 5 estrelas

Family trip booked with Emma O’Reillu

We booked our holiday through Emma O’Reilly at Destinology. Our original holiday to Mauritius had to be cancelled due to issues in UAE. When we were ready to rebook Emma was brilliant. I am very picky and have a lot of questions. Nothing was ever too much for Emma. She was patient and gave excellent advice. She’s also great at understanding your needs. We are travelling with 3 kids and her proposals always include consideration of flights times and hotel locations. We have booked all our family holidays with destinology and have no complaints.

21 de abril de 2026
Avaliação não solicitada
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Resposta da Destinology

We are sorry your original plans had to be changed. It's fantastic to hear that Emma has managed to guide you so well and rebook your family holiday. We hope you have a fantastic time and appreciate your kind words.

Avaliado com 5 de um total de 5 estrelas

Fantastic service and follow up support....

I have previously booked a cruise with Destinology and had a great experience through the whole process. I was looking at cruises for July 26 and came across a really good deal on Seven Seas Splendour. I contacted Destinology and spoke to the TA Maura, she was extremely knowledgeable about the product and listened to my requirements. Within a couple of hours we were booked on the cruise with transfers, pre and post cruise hotels and flights arranged. Maura made the booking experience effortless and filled me with the confidence that should I have any further queries she was only a phone call away to support my requirements. 5 star service!!

21 de abril de 2026
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Resposta da Destinology

We're happy to hear that you had another great booking experience with us. It's wonderful that Maura was so helpful in arranging your cruise and travel plans. We appreciate your kind words and are glad we could provide a 5-star service!

Avaliado com 5 de um total de 5 estrelas

Great bespoke service all around

We have just returned from our Easter trip to Sri Lanka and the Maldives. Sri Lanka was a new destination for us and Juliet at Destinology couldn't have been more helpful to take her time to explain the various options to us. She made some great suggestions that were tailored to our family that made the whole trip so memorable. The itinerary she composed for us struck the perfect balance in terms of culture, breaks and sporting activities to keep the teenager entertained.
Once on the trip we were incredibly well looked after on the ground throughout the entire journey. An absolutely seamless experience and we will definitely use Destinology again to book our next trip!

1 de abril de 2026
Avaliação não solicitada
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Resposta da Destinology

We're happy to hear that your Sri Lanka and Maldives trip was memorable! It's great to know that the itinerary was well-suited for your family, and that you were well looked after. Thank you for your positive feedback; we appreciate it.

Avaliado com 5 de um total de 5 estrelas

Exceptional service

Exceptional service - Jo Robinson was fantastic - she went the extra mile to secure our preferred room type at the hotel, and was so patient when I was deciding between various options. I can't recommend her or Destinology enough!

14 de abril de 2026
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Resposta da Destinology

We're happy to hear that you had such a positive experience booking with Jo! It's wonderful knowing we could assist you in securing your preferred room and provide patient support during your decision-making. Thank you for your recommendation!

Avaliado com 5 de um total de 5 estrelas

We are returning customers to…

We are returning customers to Destinology We find the service is professional and we appreciate being able to speak to our travel advisor when needed...

7 de abril de 2026
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Resposta da Destinology

We're happy to hear that your booking experiences have been so positive! We appreciate your continued trust in our services.

Avaliado com 1 de um total de 5 estrelas

Very poor service during return trip…

Very poor service during return trip via Doha ..flight cancelled by airline over 6 weeks ago and still no refund "allegedly'?

8 de março de 2026
Avaliação não solicitada
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Resposta da Destinology

Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience and for the frustration and inconvenience this situation has caused.

As advised by our team last week, your refund is being processed directly by the airline, Qatar Airways, and unfortunately timelines can be up to 16 weeks.

We can see that our Customer Experience team remained in contact with you while you were in resort following the disruption caused by the Middle East airspace closures. During this time, they worked to support you with additional accommodation and provided a range of alternative flight options to help ensure your safe return to the UK as quickly as possible.

Thank you again for bringing this to our attention and our team will contact you as soon as your refund is in from the airline.

Avaliado com 5 de um total de 5 estrelas

Repeat customer for many years

Have used destinology many times over nearly 20 years. Very friendly, helpful, extremely knowledgeable and obviously very well trained staff. Quick response time. A basic but somewhat complicated brief turned into a very well tailored holiday that ticked all the boxes despite short notice. My only complaint is that they don't accept AMEX (somewhat understandable but still inconvenient).

10 de abril de 2026
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Resposta da Destinology

We're happy to hear that our tailor-made service met your wishes over the years. We acknowledge the inconvenience regarding AMEX and appreciate your understanding. Thank you for your valuable feedback.

Avaliado com 5 de um total de 5 estrelas

Brilliant Travel Company

Brilliant customer service with excellent advice. So easy to sort out a holiday that suits your requirements. With a great range of holidays whether a hotel stay or a cruise there is so much choose from .
We would strongly recommend Destinology as a travel company to go to .

10 de abril de 2026
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Resposta da Destinology

We're happy to hear that you found our customer service brilliant and our advice excellent. It's great to know we made it easy to sort out a holiday that suits your requirements, and we appreciate your strong recommendation!

Avaliado com 5 de um total de 5 estrelas

I have found Destinology to be…

I have found Destinology to be efficient and also provide very competitive price.
Will be my first choice in future

8 de abril de 2026
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Resposta da Destinology

We're happy to hear that you found our service efficient and our prices competitive. Thank you for considering us your first choice for future travel plans.

Avaliado com 5 de um total de 5 estrelas

Booking process

Through the booking process Georgina has been very professional and helpful, and any confusion has been cleared up in a competent manner.

To date, Destinology have been great.

7 de abril de 2026
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Resposta da Destinology

We're happy to hear that the booking process was professional and helpful, and that any confusion was cleared up competently. Thank you for your positive feedback; we appreciate it.

Avaliado com 5 de um total de 5 estrelas

Unbelievable service and knowledge!

Unbelievable service and knowledge!! Would use again in a heart beat! Special thanks to Maura and Chris.

3 de abril de 2026
Avaliação não solicitada
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Resposta da Destinology

We are so happy to hear that you had such a positive experience! We appreciate your kind words and thank you for your feedback.

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

Our consultant Jo Robinson has been fantastic. Quickly understood the assignment, very knowledgeable on the best flight times for travelling to the Maldives and secured us a great rate. She keeps you updated and provides sound advice. Great customer service

1 de abril de 2026
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Resposta da Destinology

We're happy to hear that the consultant quickly understood your needs for your trip to the Maldives and secured a great rate. We appreciate you acknowledging the great customer service and the consultant's sound advice.

Avaliado com 5 de um total de 5 estrelas

Great service and excellent customer service

Great service and options provided on multi destination trip. Craig was very responsive and helpful with our request

2 de abril de 2026
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Resposta da Destinology

It's great to know that our consultant's professionalism, knowledge were helpful. We appreciate you acknowledging their dedication and promptness in addressing your questions. Thank you for your positive feedback it is greatly appreciated !

Avaliado com 5 de um total de 5 estrelas

Pete Wellman at Destinology was amazing and super helpful!

Pete Wellman at Destinology was amazing! This was the second holiday package he’s arranged for us and he really went above and beyond to get us our dream honeymoon! Would highly recommend!

2 de abril de 2026
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Resposta da Destinology

We're happy to hear that the honeymoon package met your expectations! It is wonderful to know that we could assist in arranging your dream honeymoon. Thank you for your recommendation!

Avaliado com 5 de um total de 5 estrelas

Excellent experience

Excellent experience. Had been looking for many days for a holiday in the sun with 2 long term lady friends and my husband. (not that friendly) It was taking me ages and I was exhausted and frustrated. Found Destinology by mistake and all was sorted within half an hour. Thank you so much for such quick and efficient service. Barbara (Newmarket)

2 de abril de 2026
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Resposta da Destinology

We're happy to hear that we could quickly and efficiently arrange your holiday in the sun. We appreciate you sharing your experience and are glad we could alleviate your frustration. Thank you for your positive feedback.

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