DFS Furniture - Aberdeen Avaliações 

4.982
O TrustScore é 5 de um total de 5

4,9

Bedford Road, AB24 3LH Aberdeen, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Really happy with my experience at DFS Aberdeen . The staff that helped us were really friendly and helpful and made the whole process easy. They gave me plenty of time to look around and helped me fi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ashleigh was absolutely lovely. Nothing was too much trouble. Definitely a people person. Answered any questions we had, knowledgable about the stores products. She arranged everything with ease and e... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Simona was a very pleasant knowledgeable patient saleswoman, we took up a lot of her time trying to find the exact furniture for us , she could not have been more helpful We came away feeling we hav... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Went to shop and didn't feel pressured that we had to buy , the lady who dealt with us very friendly and easy to talk to and very relaxed , made you feel welcome

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(4.982)

97.647 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Simon was very helpful and made the…

Simon was very helpful and made the experience of buying our sofa easy and stress free and got us the best deal possible

12 de julho de 2026
logotipo da DFS Furniture - Aberdeen

Resposta da DFS Furniture - Aberdeen

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

A very helpful salesman


A very helpful salesman. While we were browsing, there was absolutely no interruption or pressure to make a sale. The young man took the time to listen to what we were looking for, showed us the available options on the screen, and gave us honest advice on the best choices.
We left the store and returned a few hours later with my wife. The young man again spent time with us, helping us finalise our decision. At no point did we feel under any pressure to buy.
In the end, we were so impressed with what we saw, the comfort of the product, and the excellent customer service that we were happy to make the purchase. A great experience all around—happy days for both parties

11 de julho de 2026
logotipo da DFS Furniture - Aberdeen

Resposta da DFS Furniture - Aberdeen

Hello,

Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated. We are so happy to hear about the great service you had with our advisers. Thank you so much for placing an order with us and we do hope you love your furniture once it arrives.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Racheal was the most helpful sales…

Racheal was the most helpful sales person I have ever dealt with, she was patient and explained everything I wanted to know about my purchase. I was not rushed into my purchase and asked many questions probably a few times until I understood exactly what I wanted. I made my purchase over the phone due to being disabled but I had seen and read all the reviews.
Rachel you are in the right job for people like me, thank you

9 de julho de 2026
logotipo da DFS Furniture - Aberdeen

Resposta da DFS Furniture - Aberdeen

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Ashleigh asked us if we needed help I…

Ashleigh asked us if we needed help I said we’d look round first which she gave us time to do then she showed us a number of sofas to our liking. We got down to 3 which she was very helpful about size different colours products etc we then settled on our favourite & the process was simple.

11 de julho de 2026
logotipo da DFS Furniture - Aberdeen

Resposta da DFS Furniture - Aberdeen

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

John was very polite and professional

John was very polite and professional. He was knowledgeable about your products and the options available.

11 de julho de 2026
logotipo da DFS Furniture - Aberdeen

Resposta da DFS Furniture - Aberdeen

Hello,

Thank you for sharing your lovely feedback with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

An excellent shopping experience

Warm welcome from Lee and an offer of a coffee, which was delicious. A brief explanation I had planned on buying but after a walk around the store I changed my mind to a more expensive combination. Simona showed me on the ipad what it would look like in the material I had chosen. She spent some time explaining how to look after the cushions and upholstery. After placing the order, it was explained very well as to what communication I should expect. All in all a very pleasant shopping experience. Thank you 😊

10 de julho de 2026
logotipo da DFS Furniture - Aberdeen

Resposta da DFS Furniture - Aberdeen

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great Service

The sale person was wonderful

9 de julho de 2026
logotipo da DFS Furniture - Aberdeen

Resposta da DFS Furniture - Aberdeen

Hello Sunday,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Buying the sofa

I was very impressed with the shop and all the staff how professional with their works very attentive helpful and any questions that I want to ask they were always willing to give you all the answers and informations so thank you and I am looking forward to receiving my sofa.

8 de julho de 2026
logotipo da DFS Furniture - Aberdeen

Resposta da DFS Furniture - Aberdeen

Hello Mrs Millward,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We had plenty time to browse the store

We had plenty time to browse the store. There was no hard sell tactics. assistant's approached and offered advice and made it known they were available when needed. We were offered tea and coffee. We made several visits over a couple of days and were welcomed each time. Screens were used to dhow the items in our colour preference. We are very happy with our choice of 2 sofas. The purchase process was quick and easy. All staff were welcoming, professional and personable abd very helpful in helping us make our decision

8 de julho de 2026
logotipo da DFS Furniture - Aberdeen

Resposta da DFS Furniture - Aberdeen

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 1 de um total de 5 estrelas

Awful service

Awful service. Lack of options. The credit check process is highly unfair. Income should be used in conjunction rather than automatic rejection.

30 de junho de 2026
logotipo da DFS Furniture - Aberdeen

Resposta da DFS Furniture - Aberdeen

Hello Paul,

Thank you so much for taking the time to write us a review. Your feedback is much appreciated. Here at DFS we use trusted 3rd party finance companies who use the information you provide us at the point of sale, to make a decision on whether you are accepted for interest free credit or not.

This decision is not made by DFS, I can appreciate this process may be frustrating and apologies for any inconvenience caused. Please be assured we have contacted the relevant department regarding this and they will be in touch as soon as possible to discuss this with yourself.


Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We arrived at the DFS store

We arrived at the DFS store, where we browsed the Sofas on sale. The staff was very helpful , and explained the criteria of different materials and filling options of them.
Having picked our preference, the various options of buying was carried out.
Satisfied with the service and friendly Staff.

7 de julho de 2026
logotipo da DFS Furniture - Aberdeen

Resposta da DFS Furniture - Aberdeen

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful

7 de julho de 2026
logotipo da DFS Furniture - Aberdeen

Resposta da DFS Furniture - Aberdeen

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Smooth Experience at DFS Aberdeen

I recently visited DFS Furniture in Aberdeen and had a smooth overall experience. The staff were friendly and helpful without being pushy, and it was easy to look around and compare different sofa styles. Delivery was straightforward and the team handled everything professionally. The furniture itself feels comfortable and well‑made, though some items can take a bit longer to arrive depending on stock. Overall, DFS Aberdeen is a reliable place to shop if you’re looking for good‑quality sofas and decent customer service.

5 de julho de 2026
logotipo da DFS Furniture - Aberdeen

Resposta da DFS Furniture - Aberdeen

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very friendly and helpful.

Very friendly and helpful.

6 de julho de 2026
logotipo da DFS Furniture - Aberdeen

Resposta da DFS Furniture - Aberdeen

Hello,

Thank you for your lovely review.

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Neil the staff member at DFS in…

Neil the staff member at DFS in Aberdeen made our visit to the showroom a pleasure rather than a chore , He was not pushy in the slightest but full of product knowledge whenever we looked at any of the suites on offer We would certainly recommend DFS Aberdeen and Neil in particular for a enjoyable Buying experience..

6 de julho de 2026
logotipo da DFS Furniture - Aberdeen

Resposta da DFS Furniture - Aberdeen

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The staff are very polite

The staff are very polite, great service was given when we were looking to purchase a sofa which we then purchased.

6 de julho de 2026
logotipo da DFS Furniture - Aberdeen

Resposta da DFS Furniture - Aberdeen

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Satisfied customer! Amazing products and staff!

The staff were so lovely and very helpful. They made sure I had all the information and explained everything before they put the order through! I would highly recommend going here if you’re looking for a high quality product or even just to have a look as they will find something right for you! :)

6 de julho de 2026
logotipo da DFS Furniture - Aberdeen

Resposta da DFS Furniture - Aberdeen

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Sofa

Simon was great

5 de julho de 2026
logotipo da DFS Furniture - Aberdeen

Resposta da DFS Furniture - Aberdeen

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The sales assistant was extremely…

The sales assistant was extremely knowledgeable, helpful and patient. The whole process of purchasing our sofa was easy from start to finish.

5 de julho de 2026
logotipo da DFS Furniture - Aberdeen

Resposta da DFS Furniture - Aberdeen

Good Morning,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,

Jordan
DFS Customer Support

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