Very happy with the service we received from Paul, who helped us choose our sofas and chair. He made helpful suggestions which we took on board without being pushy and was friendly and chatty througho... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We always use DFS when we need a sofa, our previous sofas lasted 12 years and still in good condition, but we have changed our decor. We have always been happy with the service and quality hopefully... Ver mais
A empresa respondeu
Today we called into the Banbury store & spoke to a very helpful lady ( Emma) about potentially buying 2 sofas. We returned home to re measure our space & returned later & spoke to Blake this time w... Ver mais
A empresa respondeu
I attended DFS Banbury and purchased a beautiful recliner. Blake a DFS salesman was so helpful, explained everything to me, options, insurance, cleaning. Super helpful and approachable. Hopefully sofa... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Lockheed Close, OX16 1LX, Banbury, Reino Unido
- 0333 999 9752
4,9
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da DFS Furniture - Banbury
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Good service
Good service , fully explained all the details in a prompt and friendly manner. Will be back.
22 de maio de 2026
Resposta da DFS Furniture - Banbury
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Very helpful polite sales assistant …
Very helpful polite sales assistant very pleased with the service provided
1 de maio de 2026
Resposta da DFS Furniture - Banbury
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great advice and support during our…
Great advice and support during our purchase process. Everything was carefully an fully explained
17 de maio de 2026
Resposta da DFS Furniture - Banbury
Good afternoon,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Banbury
Good afternoon Malcolm,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Cheryl was really nice and explained…
Cheryl was really nice and explained everything to us. A very good salesperson.
16 de maio de 2026
Resposta da DFS Furniture - Banbury
Good morning Mr Butler,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
You are the best
15 de maio de 2026
Resposta da DFS Furniture - Banbury
Good morning Aida,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Very friendly and professional.
Very friendly and professional.
Went out of her way to accommodate our requirements.
First class service
15 de maio de 2026
Resposta da DFS Furniture - Banbury
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Thank you very much for helping me…
Thank you very much for helping me choose and purchase my new armchair. I am very happy with the purchase and the service I received at dfs. You have my full support and feedback.👍
13 de maio de 2026
Resposta da DFS Furniture - Banbury
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
The young man that served us was very…
The young man that served us was very nice and thorough and explain everything and his advice was perfect
12 de maio de 2026
Resposta da DFS Furniture - Banbury
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
coffee table order
Ordering our coffee table was straightforward. We immediately had an e-mail confirmation advising of delivery date and time. We then were advised at the precise time of delivery. Everything went like clockwork and we are thrilled with our purchase.
3 de maio de 2026
Resposta da DFS Furniture - Banbury
Good afternoon John,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Banbury
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Very helpful and understanding,also…
Very helpful and understanding,also talked us through all the options with the leather types, warranty, reclining seats and many more. Service was excellent
10 de maio de 2026
Resposta da DFS Furniture - Banbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Brilliant max
When visiting the store on sat to look for a recliner sofa we were approached by a lovely young man who asked if we needed any help. I think his name was max.he made the visit a pleasure giving us info on various sofas and offering us coffee.he is an asset to this shop and your company.we purchased a sofa and left very happy customers.thank you max.
9 de maio de 2026
Resposta da DFS Furniture - Banbury
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Resposta da DFS Furniture - Banbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The young Irish lad that helped me make…
The young Irish lad that helped me make a right choice in buying a sofa was very presentable in all aspects of the service , polite chatty a great all round experience and would highly recommend anyone visiting the store to request his services 👍👍.
9 de maio de 2026
Resposta da DFS Furniture - Banbury
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent selling skills from mark
Excellent selling skills from mark, he took me through the sale so excellently I just had to purchase the sofa
30 de abril de 2026
Resposta da DFS Furniture - Banbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Customer service was fantastic
Customer service was fantastic. Vey knowledgeable about the furniture I was buying. Just very helpful in every respect
29 de abril de 2026
Resposta da DFS Furniture - Banbury
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Very helpful and very pleasant sales…
Very helpful and very pleasant sales representative.
6 de maio de 2026
Resposta da DFS Furniture - Banbury
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Our experience with buying a sofa bed…sofa bed
Our experience with buying a sofa bed from your store so far was very easy, we had a very nice young man called Blake, who we thought was very helpful and polite.
If all goes well with delivery etc. we would like to give him a five star rating.
30 de abril de 2026
Resposta da DFS Furniture - Banbury
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
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