Today we called into the Banbury store & spoke to a very helpful lady ( Emma) about potentially buying 2 sofas. We returned home to re measure our space & returned later & spoke to Blake this time w... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
I had a very good experience at DFS Banbury. Paul, the salesman, was very helpful, friendly and professional. He took the time to explain everything clearly and made me fell comfortable. He made my vi... Ver mais
A empresa respondeu
The store was tidy and well laid out, we weren’t hounded when we came in, just politely reminded that if we needed help, to shout. The sales assistant, Blake, made things easy and straight forward and... Ver mais
A empresa respondeu
Friendly helpful staff, never pushed or rushed for a sale, made everything clear and precise. We were offered a drink while we deliberated over colours and styles.
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Lockheed Close, OX16 1LX, Banbury, Reino Unido
- 0333 999 9752
4,9
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
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Resposta da DFS Furniture - Banbury
Hello Margaret,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Excellent service from staff
Excellent service from staff
Really glad to be buying from dfs
12 de julho de 2026
Resposta da DFS Furniture - Banbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Efficient professional service
Efficient professional service. Paul answered all our questions clearly and explained options around ordering, lead times and finance. Very happy with the service.
12 de julho de 2026
Resposta da DFS Furniture - Banbury
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Resposta da DFS Furniture - Banbury
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Resposta da DFS Furniture - Banbury
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Really helpful staff
Really helpful staff. made buying anew sofa really easy. Even gave us coffee :)
12 de julho de 2026
Resposta da DFS Furniture - Banbury
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Have been a DFS customer for over…20yrs
Have been a DFS customer for over 20yr.we have used the Banbury store on several occations. Paul who served us was very knowledgeable and easy to engage with. He kept us fully up to date with the quote and what our options were.
11 de julho de 2026
Resposta da DFS Furniture - Banbury
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Whent for a look, left with a sweet.
Really helpful description of the product and all of the added benefits before buying. Blake was very helpful and polite and a credit to the company. He explained everything in detail with kindness and confidence.
11 de julho de 2026
Resposta da DFS Furniture - Banbury
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Helpful, knowledgeable staff. Would use again.
We knew what we were looking for but our visit was to make decisions on detail and order. Staff allowed us to make those decisions without interrupting and were helpful when we were ready to continue with purchase.
11 de julho de 2026
Resposta da DFS Furniture - Banbury
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Popped in to DFS Banbury
Popped in to DFS Banbury
Happy with choice and Emma was so friendly and helpful.
11 de julho de 2026
Resposta da DFS Furniture - Banbury
Hello Nicky,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Someone was available to speak to and…
Someone was available to speak to and answer questions when we were ready. They were polite and professional and lovely and chatty.
There was a great range of the chairs we were interested in and me and my mom enjoyed the choosing.
10 de julho de 2026
Resposta da DFS Furniture - Banbury
Hello Beverly,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
The sales team were brilliant
The sales team were brilliant, and could not do eanough for us, would recommend DFS to everyone.
7 de julho de 2026
Resposta da DFS Furniture - Banbury
Hello Mr Thompson,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Buying suite of furniture. The experience is had today (Monday 6th…
The experience is had today (Monday 6th July) was first class. Only been in store 5 mins and was approached by a very helpful sales guy. I managed to buy the suite of furniture I needed. Managed to get a discount on delivery. All questions I asked was answered quickly. Got a good arrangement on delivery service. So all in all, very pleased. Regards. Peter Tims
6 de julho de 2026
Resposta da DFS Furniture - Banbury
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Helpful, informative easy to choose and process my choice
Holly at Banbury shop was really helpful, order was put through with ease and explained clearly the process. Thank you Holly
6 de julho de 2026
Resposta da DFS Furniture - Banbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Resposta da DFS Furniture - Banbury
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Saw the Sofa, wanted the sofa, got the sofa
5 de julho de 2026
Resposta da DFS Furniture - Banbury
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - Banbury
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Paul helped us a lot with checking the …
Paul helped us a lot with checking the measurements of our sofas as it was slightly bespoke and nothing was too much trouble for him. Excellent service.
4 de julho de 2026
Resposta da DFS Furniture - Banbury
Hello John,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great service
2 de julho de 2026
Resposta da DFS Furniture - Banbury
Hello Roly,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Excellent service from Emma!
Excellent service from Emma!
We bought our sofas and tables from DFS and were looked after by Emma from start to finish — she was absolutely brilliant! She was so helpful, friendly, patient and explained everything clearly, helping us pick exactly what suited us best. Nothing was too much trouble and she made the whole experience really easy and pleasant. Great service — thank you so much Emma! Highly recommended.
1 de julho de 2026
Resposta da DFS Furniture - Banbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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