Today we called into the Banbury store & spoke to a very helpful lady ( Emma) about potentially buying 2 sofas. We returned home to re measure our space & returned later & spoke to Blake this time w... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
I had a very good experience at DFS Banbury. Paul, the salesman, was very helpful, friendly and professional. He took the time to explain everything clearly and made me fell comfortable. He made my vi... Ver mais
A empresa respondeu
the young man who helped me with my purchase was friendly ,helpful and professional I wasn't pressured into buying just informed about everything. He was very good and made me feel relaxed.
A empresa respondeu
Big welcome smile from the get go Hot beverage offered ( never been offered by any other furniture company) No pressure applied or forced from staff ....
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Lockheed Close, OX16 1LX, Banbury, Reino Unido
- 0333 999 9752
4,9
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Paul helped us a lot with checking the …
Paul helped us a lot with checking the measurements of our sofas as it was slightly bespoke and nothing was too much trouble for him. Excellent service.
4 de julho de 2026
Resposta da DFS Furniture - Banbury
Hello John,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great service
2 de julho de 2026
Resposta da DFS Furniture - Banbury
Hello Roly,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Excellent service from Emma!
Excellent service from Emma!
We bought our sofas and tables from DFS and were looked after by Emma from start to finish — she was absolutely brilliant! She was so helpful, friendly, patient and explained everything clearly, helping us pick exactly what suited us best. Nothing was too much trouble and she made the whole experience really easy and pleasant. Great service — thank you so much Emma! Highly recommended.
1 de julho de 2026
Resposta da DFS Furniture - Banbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Customer service excellent
Customer service excellent. Good product knowledge. Well delivered
30 de junho de 2026
Resposta da DFS Furniture - Banbury
Hello Mrs Fulford,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Banbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Super friendly gentleman
The man (from Birmingham area originally) was very attentive. Super detailed answers to all questions. Offered tea/coffee etc whilst we browsed and discussed options suitable for a specific gap in our house. Was very easy to chat too, made sofa buying a breeze! Service was top notch!
29 de junho de 2026
Resposta da DFS Furniture - Banbury
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
The staff were very helpful and very…
The staff were very helpful and very friendly especially Holly who helped us throughout our visit
28 de junho de 2026
Resposta da DFS Furniture - Banbury
Hello Vicki,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
relaxed
relaxed, made us feel welcome kids and all. gave us space to look and make a decision.
27 de junho de 2026
Resposta da DFS Furniture - Banbury
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Blake the lad we delt with was great…
Blake the lad we delt with was great think you should give him a pay rise
20 de junho de 2026
Resposta da DFS Furniture - Banbury
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Normally the shops will apply for the…
Normally the shops will apply for the finance help. ( interest free).But DFS just gave our details and the company keep asking uploading informations . We did it still asking for it . It could have been avoided .
21 de junho de 2026
Resposta da DFS Furniture - Banbury
Hello,
Thank you so much for taking the time to write us a review. Your feedback is much appreciated.
Here at DFS we use trusted 3rd party finance companies who use the information you provide us at the point of sale, to make a decision on whether you are accepted for interest free credit or not.
To confirm, this decision is not made by DFS.
Kind regards,
Lia
DFS Customer Support
Fantastic experience and friendly…
Fantastic experience and friendly welcome. Very happy
24 de junho de 2026
Resposta da DFS Furniture - Banbury
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Banbury
Hello Ripalda,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Sofa bed buying in Banbury
Pleasant welcome. First rate customer service and explanations. Thank you Holly!
23 de junho de 2026
Resposta da DFS Furniture - Banbury
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Helpful and informative
21 de junho de 2026
Resposta da DFS Furniture - Banbury
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Brilliant customer service
21 de junho de 2026
Resposta da DFS Furniture - Banbury
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Got exactly what I went in for and the…
Got exactly what I went in for and the staff were amazing
20 de junho de 2026
Resposta da DFS Furniture - Banbury
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
New Sofa
New Sofa - we are first time buyers and were recommended DFS in Banbury. The whole experience was nothing but easy. Blake met us on the Friday and gave us some fantastic advice to measure the floor with tape and we were back the next day with measurements to make magic happen! The choosing, buying and advice was seemless and Blake made the whole experience easy. We can't wait for the sofa's to arrive and start filling our new home, but the heart of the living room will definitely be our sofas! Thank you!
20 de junho de 2026
Resposta da DFS Furniture - Banbury
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Staff very helpful.
20 de junho de 2026
Resposta da DFS Furniture - Banbury
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
well looked after.
well looked after.
Everything explained well .
All questions answered .
20 de junho de 2026
Resposta da DFS Furniture - Banbury
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very happy with the service
Great service from Blake at DFS Banbury, who provided information and advice on our sofa purchases.
17 de junho de 2026
Resposta da DFS Furniture - Banbury
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
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