DFS Furniture - Barnstaple Avaliações 

2.078
O TrustScore é 5 de um total de 5

4,9

South West Coast Path, Taw Wharf,Unit 2, EX31 2BN Barnstaple, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We had a great experience with Kieran who helped us buy our first sofa! He was extremely helpful and filled us in with all aspects of the process without rushing through or making us feel pressured at... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Kerry at DFS Barnstaple gave us outstanding service today. From the moment we walked in, she was friendly, knowledgeable, and genuinely focused on helping us find exactly what we needed. She guided... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A thorough, unfussy, considerate experience completing an order for a piece of furniture which, to us was a lot of expense. However, it was reasonably priced, and there was no pressure sale, which we... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • South West Coast Path, Taw Wharf,Unit 2, EX31 2BN, Barnstaple, Reino Unido

  • 0333 999 9528

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(2.078)

95.419 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Undivided advice and attention

Undivided advice and attention. Appreciated. Left to browse but immediate attention upon decision with advice and guidance

23 de junho de 2026
logotipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Staff were helpful fully explained…

Staff were helpful fully explained everything. Double checked paperwork good experience

23 de junho de 2026
logotipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

A very pleasurable experience at DFS

We found buying new sofas in DFS a very good experience. On our first visit the assistant was very helpful and gave us plenty of information. We were very impressed with range of sofas available and the very competitive prices. We narrowed our choices down to 2 styles and went into the store to order. Louise was very friendly and helpful and helped us choose the right sizes and colour. We couldn’t be happier and felt we made the right decision to go to DFS.

23 de junho de 2026
logotipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

The helpfulness of the shop lady


HAPPY PERSON !!! Not sure why I’m
An unhappy person according to the heading.

The helpfulness of the shop lady. Although it took bit longer because of lap top issues she kept me informed. Very friendly and personal. Excellent customer service

22 de junho de 2026
logotipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Everybody at the shop was friendly and very helpful. Louise who dealt with us was friendly, helpful, patient and knowledgeable. She was easy to talk to, put us under no pressure at all and left us to sit as long as we felt necessary to get a feel for the comfort and controls of the sofa we were interested in. All in all a first class buying experience and a shop we would highly recommend. Thanks from us to all at DFS Barnstaple.

21 de junho de 2026
logotipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very friendly assistant and was very…

Very friendly assistant and was very polite and took time to explain and gave me time to choose

20 de junho de 2026
logotipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

DFS Barnstaple 5 stars

We were looked after so well by Timothy He explained everything so well never tried to sell us anything we didn’t need or want.
The process was clear and concise and easy to understand.
When we got home and double checked the measurements what we ordered would not fit. I rang DFS and about 20 minutes later Timothy rang and altered the order with no fuss
Fantastic service
Thank you

19 de junho de 2026
logotipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very helpful and clear

Very helpful and clear, and fun

18 de junho de 2026
logotipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Brilliant customer service

Brilliant customer service, Jamie was very helpful, not pushy, explained everything and listened to what we wanted and did his very best to implement it .

17 de junho de 2026
logotipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Service was very good in store

Service was very good in store, the customer advisor who helped me with purchasing a sofa was extremely helpful and very knowledgeable

10 de junho de 2026
logotipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Good Morning,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Extremely helpful and knowledgeable.

Extremely helpful and knowledgeable.
Gave good advice but not pushy on any of the extras available.

15 de junho de 2026
logotipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Tim thank you

Tim, gave us 5 mins to look around first then asked if we needed help. The followed us patiently answering out hundreds of questions. He was very informative and helped us to come to the correct choice of sofa. I will recommend my experience and DFS to friends and family.

14 de junho de 2026
logotipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Hello Rob,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Apart from the store being extremely…

Apart from the store being extremely busy I was treated really well, the sales personnel, very polite, good personality, couldn't have had a better experience, thanks a lot...

13 de junho de 2026
logotipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Tim at Barnstaple branch

Tim
The salesman was very knowledgeable and very helpful in making my decision

13 de junho de 2026
logotipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Timm the wonderful sales assistant.

Timm was super helpful and a truly down to earth guy. Full of energy and gave the best customer service I could’ve asked for 10/10!

22 de maio de 2026
logotipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

DFS had very friendly and informative…

DFS had very friendly and informative staff, explaining what was involved in the purchase plan.
We experienced the sofa bed we were buying.
Recommended

8 de junho de 2026
logotipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Hello David,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Customer service was great and Kieran…

Customer service was great and Kieran new his stuff in Barnstaple store very pleased 👍

8 de junho de 2026
logotipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Reliable service from store to delivery

From purchase to delivery we were kept well informed of our orders progress, which arrived when they said it would.

31 de maio de 2026
logotipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Hello,

Thank you for taking the time to share your feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Clear explanation of product and…

Clear explanation of product and delivery we felt conversation was informative and precise

6 de junho de 2026
logotipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

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