Kerri was fantastic from we stepped foot in the door. Kerri offered her assistance to us straight away and guided us through the process of ordering our sofa along with all the extras to go with it to... Ver mais
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Veja o que dizem as avaliações
Shaun made my experience today very relaxing, he was really professional from start to finish. He told me everything I needed to know from furniture care , insurance , delivery etc. He made it a very... Ver mais
A empresa respondeu
Sophie was great, helpful & informative. I was happy to take out the sofa care 5 year package considering our sofa of choice will be in a cream colour. She explained how to maintain our sofa in the be... Ver mais
A empresa respondeu
Eva who served us was excellent. Extremely helpful; explained everything really well; very professional; made us tea; answered all our questions; explained the options really clearly. Top marks to Eva... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
49 Boucher Road, BT12 6HR, Belfast, Reino Unido
- 0333 999 9803
4,9
Excelente
10 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Spoke with Michael
Spoke with Michael, very pleasant young man a credit to your company explained everything in great detail, I would definitely recommend DFS to friends and family
24 de junho de 2026
Resposta da DFS Furniture - Belfast
Hello Enid,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Friendly and efficient staff
23 de junho de 2026
Resposta da DFS Furniture - Belfast
Hello Monica,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Had a wonderful experience with Sean,he…
Had a wonderful experience with Sean,he has helped us choose and gave us advice I think we needed to know,very nice guy,went through all the do,s and don'ts after we had choose our item on how to look after the furniture,very pleased,thank you sean
24 de junho de 2026
Resposta da DFS Furniture - Belfast
Good Afternoon,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Sean was excellent
Sean was excellent. He explained the care options for the soda and different ourchase options. Very happy with his customer service
23 de junho de 2026
Resposta da DFS Furniture - Belfast
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent service
23 de junho de 2026
Resposta da DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Purchased a suite from the Belfast…
Purchased a suite from the Belfast branch with the help of Thomas.
He was extremely helpful during my visit & gave me lits of advice & tips on how to care for my new sofas when they arrive.
22 de junho de 2026
Resposta da DFS Furniture - Belfast
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Had a lovely experience this morning at…
Had a lovely experience this morning at Boucher road
22 de junho de 2026
Resposta da DFS Furniture - Belfast
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Belfast
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Lovely store
I visited the store at Boucher Road to find a new sofa, the store is very spacious and lovely to walk around with lots of choice. The staff are great and give you time to browse before approaching you, which I like. And of course I found a new sofa I love.
21 de junho de 2026
Resposta da DFS Furniture - Belfast
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Great service
Great service , a credit to your team! Such a really nice experience on our visit. Looking forward to our new Sofa. Thank you for such a lovely experience in picking our sofa
10 de junho de 2026
Resposta da DFS Furniture - Belfast
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great customer service today
Great customer service today. Can’t wait for my order now.
21 de junho de 2026
Resposta da DFS Furniture - Belfast
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Fantastic choice and service.
21 de junho de 2026
Resposta da DFS Furniture - Belfast
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kinds Regards,
Vanessa
DFS Customer Support
Anne is a first class professional that…
Anne is a first class professional that makes the buying process very simple.
20 de junho de 2026
Resposta da DFS Furniture - Belfast
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service and everything…
Excellent service and everything clearly explained by the staff
13 de junho de 2026
Resposta da DFS Furniture - Belfast
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Staff were amazing one of the staff…
Staff were amazing one of the staff members was clearly recovering from a previous illiness and was back at work being very helpful and welcoming. I would definitely recommend this store when you have dedicated staff who care about their customers would defo be back and recommend it.
20 de junho de 2026
Resposta da DFS Furniture - Belfast
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Excellent Customer Service
Sean was great, talked us through everything and was very helpful. Made the process very easy!
20 de junho de 2026
Resposta da DFS Furniture - Belfast
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Helpful service from a well laid out…
Helpful service from a well laid out showroom. Customer service was first class from polite staff!
20 de junho de 2026
Resposta da DFS Furniture - Belfast
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very pleasant salesman named Sean made…
Very pleasant salesman named Sean made our visit to DFS enjoyable. Explained all to us and we look forward to receiving our new suite in 13 weeks.
20 de junho de 2026
Resposta da DFS Furniture - Belfast
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Great service
It was really great, Robin was fantastic and honest about our options with the space we have and what was important to us.
16 de junho de 2026
Resposta da DFS Furniture - Belfast
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Pleasant & very helpful lady
Pleasant & very helpful lady, who couldn’t do enough for us
19 de junho de 2026
Resposta da DFS Furniture - Belfast
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
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