DFS Furniture - Belfast Avaliações 9.846

O TrustScore é 5 de um total de 5

4,9

49 Boucher Road, BT12 6HR Belfast, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ciara was fantastic at taking us through the paperwork for our suite, she explained the finance we could apply for in detail. She also explained how the insurance would cover the suite and also what p... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fabulous experience at DFS Boucher Road, Anne was a pleasure to work with, her customer service was top notch, helped me choose my dream sofa in a matter of minutes! 10/10 service

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We recently visited DFS to help my elderly father choose a new sofa, and Sean made the whole experience a pleasure. From the moment he introduced himself, it was clear he understood we were there wi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I decided it was time for a new settee and went with my son to view various sofas. We were fortunate to be advises by Robyn. He answered all our relevant questions and volunteered lots of advice we ha... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

10 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Ciara was fantastic

Ciara was fantastic at taking us through the paperwork for our suite, she explained the finance we could apply for in detail. She also explained how the insurance would cover the suite and also what products DFS recommended to use to clean up small spills or marks. As a result we took out the full insurance cover and included the cleaning kit with our sale. It was a pleasure deal with someone who takes pride in their job and makes the customer feel at ease throughout the whole process, she is a credit to DFS and a great example for all sales staff.

29 de maio de 2026
logotipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Ciara met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Sofa

The sales assistant Carrie I think her name was excellent very informative
And great knowledge of the production
Very pleasant manner

29 de maio de 2026
logotipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Carrie.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Sean was great

Sean was great, made buying the soda easy! We were in and out in 20 mins

29 de maio de 2026
logotipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Hello Deborah and Niall,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service from Stuart

Stuart was very patient. Even though we have no idea when our house will be ready. He explained everything and told us we can still make the order and we can come back when we have all the details. Professional and a joy to work with. Definitely coming back to buy more furniture here

29 de maio de 2026
logotipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your experience over the phone.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We called to purchase a new suite and…

We called to purchase a new suite and were looked after by Shaun who was a very helpful and pleasant man and sorted our order very efficiently.

25 de maio de 2026
logotipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review.

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Can’t remember the man’s name for the…

Can’t remember the man’s name for the life of me but he was amazing, couldn’t have asked for a nicer experience as it was my first time ever buying new furniture, he talked me and my grandparents through everything, cleaning of the sofa, getting it delivered the lot, definitely will be going back when I’m needing a new sofa.

28 de maio de 2026
logotipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Hello Summer,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Fabulous experience at DFS Boucher…

Fabulous experience at DFS Boucher Road, Anne was a pleasure to work with, her customer service was top notch, helped me choose my dream sofa in a matter of minutes! 10/10 service

27 de maio de 2026
logotipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent service provided today by…

Excellent service provided today by Robin. Provided all details of sofa along with optional extras. Very efficient service provided.

27 de maio de 2026
logotipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Hello Claire,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

We had gone out to window shop for a…

We had gone out to window shop for a new settee. We decided to purchase from DFS due to a number of factors including options / pricing but more importantly how we were treated by Thomas. He spent quality time with us and listened to all our concerns and answered questions with expertise. Refreshingly Thomas was NOT a pushy salesperson. It was a pleasure to be served by him. His customer service skills were on point. Professional and friendly. Thank you Thomas.

25 de maio de 2026
logotipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Hello,

Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated. We are so happy to hear about the great service you had with our advisers. Thank you so much for placing an order with us and we do hope you love your furniture once it arrives.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Amazing experience Thomas was amazing…

Amazing experience Thomas was amazing couldn’t do anything more for us out standing member of staff , very professional,polite,friendly

25 de maio de 2026
logotipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The staff made my experience very…

The staff made my experience very welcoming and helped me with any questions I had on each sofa I had an interest in.

18 de maio de 2026
logotipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Hello Ronald,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Staff all pleasant and helpful

Staff all pleasant and helpful. Easy process.

24 de maio de 2026
logotipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Thomas was fantastic from the minute we…

Thomas was fantastic from the minute we entered the store. Very informative and made sure we knew everything that was needed. Top quality service hence why we bought there and then.

24 de maio de 2026
logotipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Went in, ordered what I wanted and left.

Went in, wanted a good sofa and wanted it done quickly and efficiently, ordered it and left. The sales assistant was really helpful and kind and I ordered my sofa and found the entire experience easy, enjoyable and straightforward. I can't wait for it to arrive now.

23 de maio de 2026
logotipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Honestly it wasn’t a good experience…

Honestly it wasn’t a good experience when we first came to the shop. But today we ordered sofas and staff who explained to us was very good.

23 de maio de 2026
logotipo da DFS Furniture - Belfast

Resposta da DFS Furniture - Belfast

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

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