Sophie was great, helpful & informative. I was happy to take out the sofa care 5 year package considering our sofa of choice will be in a cream colour. She explained how to maintain our sofa in the be... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Eva who served us was excellent. Extremely helpful; explained everything really well; very professional; made us tea; answered all our questions; explained the options really clearly. Top marks to Eva... Ver mais
A empresa respondeu
We were looked after by Sean in the Boucher road store. Getting bedroom furniture and new bed and mattress for my daughter who was with me. Sean kept her involved in the decisions about her room which... Ver mais
A empresa respondeu
The staff were very friendly and let's us browse freely and when we were ready to make our purchase, they helps sort out the finance and explained everything very clearly. I would recommend DFS t... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
49 Boucher Road, BT12 6HR, Belfast, Reino Unido
- 0333 999 9803
4,9
Excelente
10 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful and informative about the…
Very helpful and informative about the range of sofas. Excellent customer care 🤩
16 de julho de 2026
Resposta da DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Buying a new sofa…
Robin was so helpful and explained everything well to us, very polite and let us take our time
16 de julho de 2026
Resposta da DFS Furniture - Belfast
Hello Margaret,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Review Belfast DFS
The staff member Eva was lovely and really professional. She took us through everything thoroughly and was not a pushy sales person and pointed out a really good range of chairs, providing good advice.
8 de julho de 2026
Resposta da DFS Furniture - Belfast
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Smooth, friendly service
We weren't ambushed as often happens in stores, we had a chance to look around and then we were approached by a very friendly staff member, Michael. He made everything very clear and easy. I think he could have sold us a sofa even if we didn't already know which one we liked!
15 de julho de 2026
Resposta da DFS Furniture - Belfast
Hello,
Thank you for your kind review. We are so happy that you enjoyed your experience with Michael in store. We hope you love your furniture when it arrives in your home.
Kind Regards,
Holly M
DFS Customer Support
Easy to sort out order of sofa
Easy to sort out order of sofa, great help from staff member. Robin/Robert
14 de julho de 2026
Resposta da DFS Furniture - Belfast
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
The staff are lovely
The staff are lovely, and very informative, the girl that saw to us was so nice and pleasant, this is r second purchase from this store. Can't wait now till it arrives.
15 de julho de 2026
Resposta da DFS Furniture - Belfast
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Staff are very friendly and helpful
Staff are very friendly and helpful. Plus such a great range of furniture
14 de julho de 2026
Resposta da DFS Furniture - Belfast
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Robin was great in store today
Robin was great in store today, very professional, helpful and informative.
14 de julho de 2026
Resposta da DFS Furniture - Belfast
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very Helpful Staff
Staff members were very helpful in getting us sorted and explaining the options available to us such as delivery, finance options, as well as options for sofa fabrics and feet.
14 de julho de 2026
Resposta da DFS Furniture - Belfast
Hello John,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Sean, 10/10 service!!
The staff member, Sean, was phenomenal! He was so hilariously funny, incredibly informative and thoroughly helpful. He made the whole process so simple and explained everything perfectly. Amazing customer service!!
14 de julho de 2026
Resposta da DFS Furniture - Belfast
Hello Caz,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Belfast
Hello Sharon,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
DFS Boucher road Belfast Robin very…
DFS Boucher road Belfast Robin very helpful.
14 de julho de 2026
Resposta da DFS Furniture - Belfast
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Professional stuff 👌 Tomas was very…
Professional stuff 👌 Tomas was very helpful so as his supervisor, no stress no pushing as to buy pure kindness and knowledge
5 de julho de 2026
Resposta da DFS Furniture - Belfast
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Professional and helpful advice given…
Professional and helpful advice given by the sales assistant made the experience much less stressful
12 de julho de 2026
Resposta da DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - Belfast
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Resposta da DFS Furniture - Belfast
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Very helpful staff that are a pleasure…
Very helpful staff that are a pleasure to deal with.
12 de julho de 2026
Resposta da DFS Furniture - Belfast
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
David and Connor extremely helpful in…
David and Connor extremely helpful in my choosing of furniture and ordering of items.
10 de julho de 2026
Resposta da DFS Furniture - Belfast
Hello,
Thank you for sharing your great feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Robin was so helpful and explained…
Robin was so helpful and explained everything very clearly x
4 de julho de 2026
Resposta da DFS Furniture - Belfast
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Thomas was very helpful and friendly
Thomas was very helpful and friendly, he was very knowledgeable
9 de julho de 2026
Resposta da DFS Furniture - Belfast
Hello Richard,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
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