DFS Furniture - Bolton Avaliações 

8.121
O TrustScore é 5 de um total de 5

4,9

The Linkway, Unit 15b, BL6 6JA Bolton, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

A huge thank you to all the staff at DFS Bolton Middlebrook! Everyone was great, supportive, happy, and professional. A special mention goes to Jack he helped us out so much, answered all our question... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Visited DFS in Bolton with my mother as we were both looking to purchase new sofas. Staff was really patient and left us to look around and decided which sofas we was interested in, rather than a l... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I normally avoid showrooms like this out of fear of pressure selling, which was a problem in the past. Overall the experience was relaxing, was offered a drink and no pressure or upselling. Happy with... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had spent the day looking at different retailers for an accent chair for our bedroom. Your staff member Jack was very informative giving us all the information required measurements etc without be... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

8 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(8.121)

100.311 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Ben was not pushy and we liked the…

Ben was not pushy and we liked the product and were able to walk around without undue pressure

24 de julho de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Could not fault the service the chap…

Could not fault the service the chap who helped us was very pleasant and efficient

24 de julho de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent!

Shopping for my new sofa was a lovely experience. I was undecided between two sofas and help and guidance I received was fab! Excellent customer service!

24 de julho de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Ben was great :)

Ben was great, talked me through the options, made me check the dimensions in my room to ensure the new sofa will fit, was patient when going through the extras and all in all it was a fantastic experience

23 de julho de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Salesman Ben was polite respectful…

Salesman Ben was polite respectful answered any questions was a pleasant day customer service was really good

23 de julho de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Bought all my sofas from DFS

Bought all my sofas from DFS. Thanks Rick for being patient ☺️

23 de julho de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

No pressure

Under no pressure allowed to broze no constant sales person there but readily available when required

22 de julho de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thank you for sharing your lovely feedback with us.

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Visited DFS in Bolton with my mother as…

Visited DFS in Bolton with my mother as we were both looking to purchase new sofas. Staff was really patient and left us to look around and decided which sofas we was interested in, rather than a lot of other companies were you are constantly followed around making you feel pressured.
When we was actually ready to talk to the staff, luckily a very friendly male staff member was walking past and asked if we needed any help.
We told the staff member which sofas we was interested in, and he gave us very good and informative answers to all our questions that we asked. He explained everything in great detail and made it a enjoyable experience...plus he made us coffee and a hot chocolate.
Would definitely shop there again and would highly recommend to anyone looking to buy a new sofa.

22 de julho de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very friendly and efficient service

Very friendly and efficient service, did not have to wait for service.
I was taken through sale, step by step, and everything
went through smoothly, and checked again by another
colleague.
The show room is well presented and easily accessible, to walk around and view all sofa's and furniture.

22 de julho de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service

Great service
Proffesional sales staff
Clean and tidy store

21 de julho de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Ben was really helpful and…

Ben was really helpful and knowledgeable. Experience was great, everything explained perfectly, exemplary service.

21 de julho de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello Mrs Porter,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

Great service

We only went to look at sofas but fell in love with one and bought it. The staff member, Ben, looked after us well. There was no pressure selling and he explained everything for us.

21 de julho de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thanks for your lovely feedback, we’re glad to hear Ben met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I normally avoid showrooms like this…

I normally avoid showrooms like this out of fear of pressure selling, which was a problem in the past. Overall the experience was relaxing, was offered a drink and no pressure or upselling. Happy with the sofa, was informed when it would be delivered, and the delivery team set it all up for me and took away the boxes. Very positive experiance.

9 de janeiro de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello Mister,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good friendly service throughout the…

Good friendly service throughout the process, good detail of the sofa , measurements etc , came away with a good service

19 de julho de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We had spent the day looking at…

We had spent the day looking at different retailers for an accent chair for our bedroom.
Your staff member Jack was very informative giving us all the information required measurements etc without being pushy. He was a pleasure to do business with.

19 de julho de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Amazing deals and service

A huge thank you to all the staff at DFS Bolton Middlebrook! Everyone was great, supportive, happy, and professional. A special mention goes to Jack he helped us out so much, answered all our questions, and was incredibly patient. He went the extra mile to ensure everything was accurate and correct for us. Thank you for such a fantastic experience!

18 de julho de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good experience in general

Good experience in general. Sales assistant Ben, was really pleasant and helpful, a credit to your store.

In fact all of the staff we came across seemed very friendlyzz

18 de julho de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

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