DFS Furniture - Bolton Avaliações 

8.267
O TrustScore é 5 de um total de 5

4,9

The Linkway, Unit 15b, BL6 6JA Bolton, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Was given all the info we required/asked for without any pressure to make a purchase or being directed one way or another. Choices were left to us from the information we received which was more than... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Enjoyable experience today at DFS Middlebrook Horwich, wandered around the store without being pounced on. Was helped by Adam who was very polite and helped me with my decision. Would highly recommen... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The store was pleasant, clean and well laid out. We were not 'pestered' by sales staff but were acknowledged and offered assistance by them. Salesman Ben answered all of our questions, ensuring that o... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Staff member we dealt with Adam Smith was great and extremely knowledgeable. He gave us all the information we needed and some very good advice without trying to push the sale. We came away very happy... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

8 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(8.267)

99.510 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Only place we’ll buy from

Only place we’ll buy from. Great customer support and order made easy.

12 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The sales person was very friendly and…

The sales person was very friendly and took time to understand our requirements.
Made us a brew.
Salesperson made us understand about the insurance and the extras.

9 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We searched many retail stores with DFS being the best

We searched many retail stores and found the options at DFS to be the best. We bought the new pop-up sofa and plan on buying three/two seater soon as we look forward to moving soon into our new home. Claire Carty made our experience enjoyable and friendly. Claire is an asset to the Company who was full of knowledge and ides. We also learnt you do garden furniture which we will also check out online. Claire joined us around the store as we explored all the options, and we have settled on what we want and will reach out to Claire very soon to complete our purchases.

11 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish

Excellent service from start to finish
Thank you dfs

11 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Adam smith was very helpful with…

Adam smith was very helpful with helping us with or purchase

11 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello Mrs Audrey,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Helpful

Helpful, upfront, welcoming. Would recommend to a friend

11 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good experience

We were left to browse until we had made our choice. The salesman took time to explain the different options to us. All in all it was a good experience. Thanks Dave 😊

11 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Friendly staff easy to talk to,no…

Friendly staff easy to talk to,no rush,pleasant and relaxing.

11 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I was please with the service I…

I was please with the service I received.
Jake, I think his name was who dealt with my order, was a credit to the store.
Great customer service.

10 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great experience as soon as I entered…

Great experience as soon as I entered the store. Had a look around initially and when I returned after thinking through my purchase, the transaction was seamless & top notch customer service provided the whole way through.
Thanks to Darran for his help processing the transaction & to the lady who initially came over to help (think her name was Wadar..sorry if that’s incorrect but Darran will know who I mean!)
Didn’t feel like a pressured sales pitch at all & considering how indecisive I was being, they didn’t make me feel like an inconvenience at any point! Will highly recommended your store & your staff that are a credit to this company

9 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Fabulous service

Fabulous service. And Dave was excellent and looked after us brilliantly

10 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Professional

Professional, friendly and efficient service.

10 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Dave was very professional welcomed us…

Dave was very professional welcomed us in and offered refreshments, explained in detail about the suites we were about to order and the time line and what to expect from the purchase

10 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Didn't chase me around the shop like…

Didn't chase me around the shop like most other sofa companies - very relaxed and great information shared on all items purchased.

9 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Felt very with the young man called…

Felt very with the young man called jack he explaned evry thing in detail what good exsperince alexander kennedy

9 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

Liked the sofa but too long spent…

Liked the sofa but too long spent trying to get me to spend £250 on 5 year cover.I agreed but laboured points too much. Disappointing dfs!

9 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thank you for sharing your positive review with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service from Shannon today really…

Great service from Shannon today really helpful in finding the right sofa for us and really easy process.
Thank you

9 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Dave was brilliant on two visits I had…

Dave was brilliant on two visits I had to the store. Completely no pressure, really informative and honest!

9 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

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