I visited DFS in Brent Cross on 13th August, arriving only about an hour and a half before the store closed. I was looked after by a lovely member of staff who was absolutely fantastic from start... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoTilling Road, Brent Cross Shopping Park, NW2 1LS London, GB
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Veja o que dizem as avaliações
Excellent Service at DFS Brent Cross I had a very positive experience at DFS Brent Cross, especially thanks to Aliona, who provided exceptional customer service. We purchased a sofa, coffe... Ver mais
A empresa respondeu
We visited this store on the 30/07/2026 and the customer service rep (apologies i cannot remember the name but its the young Somalian brother) the service he provided was so good! He explained everyth... Ver mais
A empresa respondeu
Great customer service. We were greeted by a lovely man who was very helpful, very informative and made us happy with our choices.
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Tilling Road, Brent Cross Shopping Park, NW2 1LS, London, Reino Unido
- 0333 999 9804
4,8
Excelente
4 mil avaliações
Pede aos clientes que avaliem
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I’m very happy about customer service
I’m very happy about customer service
Great staff very very nice thank for everything
9 de agosto de 2026
Resposta da DFS Furniture - Brent Cross
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great service wonderful staff
Helpful accommodating patient staff whilst making final decisions . Great showroom with lots of choices overall a pleasant showing experience
7 de agosto de 2026
Resposta da DFS Furniture - Brent Cross
Hello Todd,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Was helped by Jade
Was helped by Jade.
So warm helpful and efficient. I managed to order the chair my brother wanted.
Jade was a joy to deal with.
7 de agosto de 2026
Resposta da DFS Furniture - Brent Cross
Hello Marian,
Thanks for your lovely feedback, we’re glad to hear Jade met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Brent Cross
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Visited staples corner store on a…
Visited staples corner store on a Sunday as we were in the area. Was seen by Jazz who explained answered and advised on the sofas we looked at and subsequently went back on Wednesday and was seen by her colleague Sophie and went through the order. Was happy with the service provided by both the advisors and no pressure. placed the order.
5 de agosto de 2026
Resposta da DFS Furniture - Brent Cross
Hello Shubhas,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Brent Cross
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Fantastic service by Daniaa
Fantastic service by Daniaa, really composed, made me and my wife feel are ease, no pressure and the process just felt so natural.
Thank you
2 de agosto de 2026
Resposta da DFS Furniture - Brent Cross
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great experience with DFS and the…
Great experience with DFS and the furniture shop. The service was excellent, and a special mention to Rash, who was fantastic to deal with. He was friendly, helpful, and knowledgeable, making the whole process easy and enjoyable. Highly recommend!
1 de agosto de 2026
Resposta da DFS Furniture - Brent Cross
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Helpful member of staff
30 de julho de 2026
Resposta da DFS Furniture - Brent Cross
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
The salesman explained everything well…
The salesman explained everything well and made some useful suggestions
25 de julho de 2026
Resposta da DFS Furniture - Brent Cross
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
very helpful staff
We went to buy new chairs for our dining table and the very helpful staff took us through all the options and availability making it a very smooth experience.
28 de julho de 2026
Resposta da DFS Furniture - Brent Cross
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Brent Cross
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Lorraine A
DFS Central Customer Support
Resposta da DFS Furniture - Brent Cross
Hello Obi,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
All good for the services
19 de julho de 2026
Resposta da DFS Furniture - Brent Cross
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Staff really helpful
Jade was extremely helpful and provided a lot of useful information
24 de julho de 2026
Resposta da DFS Furniture - Brent Cross
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Kealan made the whole shopping…
Kealan made the whole shopping experience a 10/10. Friendly, helpful, and knowledgeable throughout. Excellent customer service and a real credit to the team. Thank you!
24 de julho de 2026
Resposta da DFS Furniture - Brent Cross
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Kealan.
Kind Regards,
Jordan
DFS Customer Support
Customer rep was excellent.
22 de julho de 2026
Resposta da DFS Furniture - Brent Cross
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Relaxed shopping experience
Sabina approached nice smile and offered to help. Showed us a verity of sofas in texture we wanted answered all our questions seeked help when needed. Came away with perfect sofa.
21 de julho de 2026
Resposta da DFS Furniture - Brent Cross
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great service
Great service. Came in knowing what I was looking for and service was helpful and efficient.
21 de julho de 2026
Resposta da DFS Furniture - Brent Cross
Hello Jason,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Brent Cross
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
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