DFS Furniture - Bristol Avaliações 

5.818
O TrustScore é 5 de um total de 5

4,9

Highwood Lane, Patchway, BS34 5TQ Bristol, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

First of all we were delighted to find a traditional wing back chair which we have been looking for without paying the earth, especially as we wanted to purchase 2 chairs. Mike came to our rescue a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I liked the way I was able to look around the store without being pounced on by sales assistants. When I was ready to purchase, I wasn't pressured, the sales rep (Neil) was knowledgable and made sugge... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great experience at DFS. We went in several times to decide on what sofa we wanted. Every member of staff were very helpful, answers questions and also gave us space to look. David helped us through t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

we were left to have a look around when we required help the service was very good and very helpful All questions were answered and their knowledge of the furniture was spot on - excellent all round.... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Highwood Lane, Patchway, BS34 5TQ, Bristol, Reino Unido

  • 0333 999 9775

4,9

Excelente

O TrustScore é 5 de um total de 5

6 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(5.818)

98.153 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service. Neil was extremely helpful. Guided us through the buying process, explaining everything to us. Order was thoroughly checked by another member of staff before it was finally placed. Really pleased with our visit to DFS.

10 de junho de 2026
logotipo da DFS Furniture - Bristol

Resposta da DFS Furniture - Bristol

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The sales lady was so welcoming and…

The sales lady was so welcoming and left us to look at choices of sofas. When we found one she was very helpful going through colours, protection etc. This is our second sofa purchase and each time we haven't felt pressured. The sale was an easy a pleasant experience

8 de junho de 2026
logotipo da DFS Furniture - Bristol

Resposta da DFS Furniture - Bristol

Hello Lorraine,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Really friendly staff

Really friendly staff, with great knowledge of the large selection of furniture available.

7 de junho de 2026
logotipo da DFS Furniture - Bristol

Resposta da DFS Furniture - Bristol

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great customer service !

I popped in to try out a couple of sofas we had had seen online , the salesman was really helpful and took a picture of me on them so I could show my partner aha
Ended up buying a showroom sofa at a great price, he ran through everything really throughly for me and spoke to my partner on speakerphone to make sure we were both happy.
He was very knowledgeable and managed to get us a good deal on sofa care, a lovely guy we will definitely be asking for him again when we want to buy our second sofa!

7 de junho de 2026
logotipo da DFS Furniture - Bristol

Resposta da DFS Furniture - Bristol

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We hate it when you walk in a showroom…

We hate it when you walk in a showroom and someone pounces-immediately. George told us he was nearby if we needed any help then when we were ready he provided all the answers to our questions

7 de junho de 2026
logotipo da DFS Furniture - Bristol

Resposta da DFS Furniture - Bristol

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great

Anna veryhelpfull great attention to detail about the sofa we bough went to every detail nothing was missed thankyou ,shortish hair hannah or anna

7 de junho de 2026
logotipo da DFS Furniture - Bristol

Resposta da DFS Furniture - Bristol

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We went into the store a few times as…

We went into the store a few times as we liked two and we couldn’t decide. The staff were very informative on product and let us look around on our own.
We purchases our furniture today and I am hoping it lives up to what it is like in the store

7 de junho de 2026
logotipo da DFS Furniture - Bristol

Resposta da DFS Furniture - Bristol

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The staff were helpful and we got the…

The staff were helpful and we got the sofa we wanted

6 de junho de 2026
logotipo da DFS Furniture - Bristol

Resposta da DFS Furniture - Bristol

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The experience of buying a new sofa …

The experience of buying a new sofa was made easier with the excellent customer service I received.
The staff were extremely friendly, helpful and answered all questions knowledgeably.
They listened and reassured my concerns around delivery.

6 de junho de 2026
logotipo da DFS Furniture - Bristol

Resposta da DFS Furniture - Bristol

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The manager Tom and the sales person…

The manager Tom and the sales person called John I cannot thank enough they were so kind helpful and friendly I experienced excellent customer service. A big thank you to them both.

5 de junho de 2026
logotipo da DFS Furniture - Bristol

Resposta da DFS Furniture - Bristol

Hello Ms Harper,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Looking to buy a new sofa and Tom was…

Looking to buy a new sofa and Tom was able to help. He was very friendly, polite and answered all the questions I had. Thank you Tom for making it such and easy experience. Would definitely recommend 😀

3 de junho de 2026
logotipo da DFS Furniture - Bristol

Resposta da DFS Furniture - Bristol

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I was very pleased with the service i…

I was very pleased with the service i received from a guy called Mike, he spent time to look to what we wanted, and he helped us find it very impressed the with the whole sale, he answered all our questions .
nothing was to much trouble,

3 de junho de 2026
logotipo da DFS Furniture - Bristol

Resposta da DFS Furniture - Bristol

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Friendly service without being…

Friendly service without being pushy.Clear and concise information about different ranges of furniture.Clear and transparent about add on products available.Overall very good

2 de junho de 2026
logotipo da DFS Furniture - Bristol

Resposta da DFS Furniture - Bristol

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Lovely experience

Lovely experience. Polite and knowledgeable staff.

3 de junho de 2026
logotipo da DFS Furniture - Bristol

Resposta da DFS Furniture - Bristol

Hello,

Thank you for your great review.

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very happy with our purchase of a recliner chair and sofa set!

John was very helpful when we picked out our recliner chair and sofa set. He went through all the different options of paying for the set and explained the delivery process clearly. We were very happy with our experience at DFS and look forward to receiving our new items for the living room 😊

22 de maio de 2026
logotipo da DFS Furniture - Bristol

Resposta da DFS Furniture - Bristol

Hello,

Thank you for your kind review. We are so happy that you enjoyed your experience with John in store. We hope you love your furniture when it arrives in your home.

Kind Regards,
Holly M
DFS Customer Support

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais