DFS Furniture - Cambridge Avaliações 

3.525
O TrustScore é 5 de um total de 5

4,9

442 Newmarket Road, CB5 8JL Cambridge, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great experience. Ali looked after us. No pushy sales tactics, came over asked how we were, if we needed anything and answered any questions we had. Left us to decide and then was happy to comeback a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Eleni was absolutely amazing from start to finish, helped us through the purchasing, engaged in friendly conversation about random things so it did not feel like a sales push.and wanted to make sure... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Our sales advisor Ali was superb. He was very knowledgeable, understood our needs and helped us find the perfect sofa sets for our new home. Trying out the sofa sets on the shop floor, it was very obv... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a really good experience with Ali at DFS Cambridge. He was so friendly and helpful, and made everything really easy without being pushy. I was really happy with the deal I got, and having the... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(3.525)

96.596 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great customer experience

Gary was very easy to deal with, he listened to us and advised accordingly. Efficient, on the ball and explained everything. Thankyou

20 de junho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Gary.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service and wasn't rushed to…

Great service and wasn't rushed to choose or pressure to buy . Loved our sofa .

27 de junho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

He was very helpful

20 de junho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good experience

Very helpful.
Took time to explain everything and honestly.
Seemed to understand completely what we needed and the price we wanted to pay.
We purchased a 2 & 3 seater recliner sofa.
There was no pressure just constructive chat.
Coffee was good as well.
Thank You

23 de junho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Hello,

Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

After being in store yesterday we were…

After being in store yesterday we were recognised straight away and the service was quick and easy no time wasting great job 👏

21 de junho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great experience

I went in for a different sofa but was recommended this one and LOVE it. Thanks 😊

13 de junho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent customer service in buying two Trek Express recliner chairs.

We found Shubo extremely helpful in giving information on various recliner sofas and eventually we bought two single recliner Trek Express sofas.
Thorough explanation given on care of sofas.
We felt safe; not pressurised and in good hands whilst receiving very good service.

17 de junho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Gary was super helpful and informative

Gary was super helpful and informative, really made the experience for our first couch

10 de junho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Hello,

Thank you for sharing your lovely review with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Shopping for sofas

On arrival, the atmosphere was very relaxed, the salesperson was extremely helpful, knowledgeable and informative. I was given clear answers to all of my questions, technical and financial. I was also given additional information that was really helpful, I had all the time that I needed to look around and at no time did I experience any pressure selling. I have previously bought sofas and chairs from DFS Cambridgethat have performed well for the last 14 years, which is why I am purchasing another sofa from them.

16 de junho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I found my shopping experience…

I found my shopping experience outstanding, from start to finish. The gentleman that helped with our purchase was extremely helpful and professional. I honestly was very impressed.i not only found what I was looking for . It was also great value for money.

6 de junho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Gary was very helpful

Gary was very helpful, very knowledgable about the sofa we wanted to buy and advised us the best options.
Would highly recommend.

15 de junho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The experience was amazing

The experience was amazing, the staffs were very helpful in helping in making our decision. Thanks for the brilliant customer service.

14 de junho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Good Morning,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great Customer Service

Great customer service and attentiveness, full process was explained in depth by Abul.

14 de junho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Hello,

Thank you for sharing your kind feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Sales lady eliza very good and service…

Sales lady eliza very good and service excellent. Hopefully delivery will be as easy and hassle free.

14 de junho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Hello Neil,

Thanks for your lovely feedback, we’re glad to hear Eliza met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Friendly and very knowledgeable.

14 de junho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

A lovely professional shop assistant…

A lovely professional shop assistant called Sally couldn’t have been more helpful. Talked through everything clearly
A great in store experience and lovely to be sat on the sofa I was actually buying

14 de junho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The customer advisor at DFS Cambridge…

The customer advisor at DFS Cambridge who assisted us was extremely attentive, explained all the details clearly, and was very helpful throughout the process. We are very grateful for their support and would like to thank them sincerely."
Daha kısa ve doğal bir yorum isterseniz:
"We would like to thank the customer advisor at DFS Cambridge for being so helpful and attentive. They explained everything clearly and made the whole process easy for us. Excellent service!

11 de junho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Helpful, attentive staff …

The furniture is well laid out and the staff are helpful and attentive without being intrusive. There was no sense of hurry and even a of coffee to keep you going.

10 de junho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Hello Sue,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

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