DFS Furniture - Cambridge Avaliações 

3.530
O TrustScore é 5 de um total de 5

4,9

442 Newmarket Road, CB5 8JL Cambridge, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We had an amazing experience at DFS with Gary. He was absolutely lovely, friendly and incredibly helpful from start to finish. He took the time to listen to what we were looking for, answered all of... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Gary introduced himself to us in a friendly manner and offered us refreshments. He asked a few questions of us and listened carefully, this enabled him to show us the sofas that met our requirements.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great experience. Ali looked after us. No pushy sales tactics, came over asked how we were, if we needed anything and answered any questions we had. Left us to decide and then was happy to comeback a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Gary the salesman in Cambridge was excellent, giving all the information we required. He showed us the unit we were interested in and let us try it out. Because I have limited mobility he explained... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(3.530)

97.414 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful

11 de julho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good experience at store +ve

Good experience at store +ve

17 de julho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent service and customer care

Excellent service and customer care.
Very informative and helpful.
All queries answered very professionally.

17 de julho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful throughout and friendly.

17 de julho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent staff and great service

Excellent staff and great service

16 de julho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Hello Jain,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful

8 de julho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Hello Diana,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great experience

Knowledgeable and helpful staff.
Helped us with our purchase. Kind and professional.

13 de julho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Hello,

Thank you for sharing your great review with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I went into DFS Cambridge and thought…

I went into DFS Cambridge and thought their customer service was amazing. I went in a couple of time as I was spending quite a lot of money to make sure I was buying was right for me. The staff were excellent, friendly and professional. When I decided what I was going to buy it would be so easy to buy online. However, I decided I would drive to Cambridge to place my order with them which was out of my way as they deserve the sale. Well done Cambridge branch DFS you were great and deserved my money.

13 de julho de 2026
Avaliação não solicitada
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service! Very knowledgeable staff and the whole process was very smooth, would recommend!

12 de julho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Hello,

Thank you for sharing your positive review with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Friendly helpful staff

Friendly helpful staff. Easy transaction

12 de julho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Lots of finance options available to suit

Friendly staff member, Martin, at the Cambridge store, was helpful and guided us easily through the process of choosing the right sofa.
We knew what we wanted and our price range (which wasn't very high), but we didn't feel pressured into anything we may be couldn't afford.
Nice 3 seater recliner on its way in 11 weeks now, and at £52 a month for 2 years... starting when the sofa is delivered.... we're very happy.
Thanks!

5 de julho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Hello,

Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated. We are so happy to hear about the great service you had with our advisers. Thank you so much for placing an order with us and we do hope you love your furniture once it arrives.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good

Good customer service

11 de julho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent friendly service and I was…

Excellent friendly service and I was put under no pressure to purchase.
Offered coffee although I declined

11 de julho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Thanks Gary

Gary found me and option I otherwise would not have considered and it worked perfectly for my needs. Everything explained in detail and purchasing process quick. Went away happy and looking forward to delivery!

10 de julho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

Very helpful sales man and the showroom…

Very helpful sales man and the showroom was clean tidy and well presented. Shumu was friendly and the sale of both sofas was straightforward and easy task with the support of Shumu

29 de junho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Informed & friendly staff.

The welcome from the staff was very friendly and we found them both very informative.
We were offered coffee which was delicious!
All or questions were answered fully and they didn't seem to mind us asking.
The showroom was well laid out, spacious and very clean & tidy.
Once we'd chosen our new suite we were told the whole process with costs and timings included.
We found both the staff member and manager to be knowledgeable, friendly and very attentive.

6 de julho de 2026
Avaliação não solicitada
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The sales man was very helpful

The sales man was very helpful
And got us the best deal possible.
He wasn't pushy in anything that he was selling to do with the furniture I bought
I'm looking forward to sitting in some lovely new chairs .

6 de julho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Nice options and a great range of…

Nice options and a great range of sofas, just that if DFS can bring down the delivery period for custom orders. Subho who helped me in buying the product was very helpful.

5 de julho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent, would recommend!

Customer service from Gary was brilliant and very accommodating. He provided insight into different types of sofas without added pressure. Extremely friendly and honest conversation. Definitely worth a visit in store as I was unaware of being able to request for delayed delivery which is key when buying a new build and not having a set completion date yet. Gary provided the space to browse, ask questions and obtain further insight into the sofas without feeling rushed.

4 de julho de 2026
logotipo da DFS Furniture - Cambridge

Resposta da DFS Furniture - Cambridge

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

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