Excellent staff attention when needed, no pressure sales talk, allowed to look round furniture at leisure with no time limit. We stayed several hours trying out and making sure we were choosing the ri... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Natalie was super friendly and informative without being pushy in any way with additionals. She explained everything thoroughly and in great time and was very patient and kind towards our 4 year old s... Ver mais
We recently bought a new sofa from DFS Cannock and had a fantastic experience. Tracey was absolutely amazing from start to finish. She was so friendly, welcoming, and knowledgeable, taking the time to... Ver mais
A empresa respondeu
Tracy@cannock store was very knowledgeable and not pushy at all. She was very pleasant. Quickly said hello and left us to browse at our leisure. I would definitely recommend anyone looking to buy at t... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Watling Street, WS11 1SP, Cannock, Reino Unido
- 0333 999 9746
4,9
Excelente
5 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very patient staff and knowledgeable
Really helpful staff and very patient when I was unsure of what I was wanting. Lots of choice and really grateful for the help and assistance
1 de agosto de 2026
Resposta da DFS Furniture - Cannock
Good Morning,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Jordan
DFS Central Customer Support
The fact that this store had all colour…
The fact that this store had all colour options available to see in person
Julie was exceptionally helpful and very friendly. Advised the process from start to finish .
1 de agosto de 2026
Resposta da DFS Furniture - Cannock
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Julie.
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Cannock
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Great customer service from Tracy
Tracy@cannock store was very knowledgeable and not pushy at all. She was very pleasant. Quickly said hello and left us to browse at our leisure. I would definitely recommend anyone looking to buy at this store to speak to her. Excellent customer care.
22 de julho de 2026
Resposta da DFS Furniture - Cannock
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Excellent customer service.
Excellent customer service.
Felt relaxed walking round the store, no pushy sales people but there if we needed them.
Found exactly what we were looking for.
29 de julho de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
excellent service
excellent service, staff were knowledgeable, concise, informative.
29 de julho de 2026
Resposta da DFS Furniture - Cannock
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Very helpful attentive
Very helpful attentive, knowlegable and friendly lady, not rushed and gave us all the information we needed to make an informed choice
29 de julho de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Resposta da DFS Furniture - Cannock
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Very helpful staff
Very helpful staff , would like to thank you for all your help
27 de julho de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great service
Had previously ordered a sofa from DFS earlier this year so we decided to return after having great service
25 de julho de 2026
Resposta da DFS Furniture - Cannock
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful and knowledgeable sales…
Very helpful and knowledgeable sales person, great customer service. We have been dfs customers for many years we have now brought our daughter in for her first suite thank you for your help
25 de julho de 2026
Resposta da DFS Furniture - Cannock
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Great service from Nathan
Great service from Nathan. No pressure, friendly and easy to purchase from. Looking forward to our sofa arriving!
25 de julho de 2026
Resposta da DFS Furniture - Cannock
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Nathan.
Kind Regards,
Jordan
DFS Customer Support
Friendly noligable staff and not pushy…
Friendly noligable staff and not pushy in any way
18 de julho de 2026
Resposta da DFS Furniture - Cannock
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Pleasently welcomed when entered store…
Pleasently welcomed when entered store , no sales pressure & left to browse around the store .Great service in store by Sian who explained everything in detail,thank you x
25 de julho de 2026
Resposta da DFS Furniture - Cannock
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Sian.
Kind Regards,
Jordan
DFS Customer Support
New Sofa
We recently bought a new sofa from DFS Cannock and had a fantastic experience. Tracey was absolutely amazing from start to finish. She was so friendly, welcoming, and knowledgeable, taking the time to help us find the perfect sofa without any pressure. Nothing was too much trouble, and she made the whole process easy and enjoyable. She’s a real credit to the Cannock store. Thank you, Tracey, for your excellent customer service!
22 de julho de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
My sales associate was lovely and…
My sales associate was lovely and extremely helpful. She made the experience delightful!
21 de julho de 2026
Resposta da DFS Furniture - Cannock
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
The sales assisstant was excellent…
The sales assisstant was excellent ,very friendly and helpful and made the purchasing of a new sofa very quick and easy
21 de julho de 2026
Resposta da DFS Furniture - Cannock
Hello Nicola,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Salesman nathan was really good very…
Salesman nathan was really good very friendly and nothing was too much trouble for him
19 de julho de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
very helpful staff
20 de julho de 2026
Resposta da DFS Furniture - Cannock
Hello Terence,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Ian @ DFS Cannock
Dealing with Ian at DFS was refreshing. No pressure sales just comprehensive information and help with our purchase. Even when we had to amend out order Ian provided all the support we needed. Excellent Customer Service.
18 de julho de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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