Excellent staff attention when needed, no pressure sales talk, allowed to look round furniture at leisure with no time limit. We stayed several hours trying out and making sure we were choosing the ri... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Natalie was super friendly and informative without being pushy in any way with additionals. She explained everything thoroughly and in great time and was very patient and kind towards our 4 year old s... Ver mais
A empresa respondeu
The lady who assisted us was amazing, so friendly, approachable and very knowledgeable. The assistant was Julie at Cannock. Made us feel very relaxed, not judge for wanting the sofa on finance.... Ver mais
A empresa respondeu
We recently bought a new sofa from DFS Cannock and had a fantastic experience. Tracey was absolutely amazing from start to finish. She was so friendly, welcoming, and knowledgeable, taking the time to... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Watling Street, WS11 1SP, Cannock, Reino Unido
- 0333 999 9746
4,9
Excelente
5 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service
Had previously ordered a sofa from DFS earlier this year so we decided to return after having great service
25 de julho de 2026
Resposta da DFS Furniture - Cannock
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful and knowledgeable sales…
Very helpful and knowledgeable sales person, great customer service. We have been dfs customers for many years we have now brought our daughter in for her first suite thank you for your help
25 de julho de 2026
Resposta da DFS Furniture - Cannock
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Great service from Nathan
Great service from Nathan. No pressure, friendly and easy to purchase from. Looking forward to our sofa arriving!
25 de julho de 2026
Resposta da DFS Furniture - Cannock
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Nathan.
Kind Regards,
Jordan
DFS Customer Support
Friendly noligable staff and not pushy…
Friendly noligable staff and not pushy in any way
18 de julho de 2026
Resposta da DFS Furniture - Cannock
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Pleasently welcomed when entered store…
Pleasently welcomed when entered store , no sales pressure & left to browse around the store .Great service in store by Sian who explained everything in detail,thank you x
25 de julho de 2026
Resposta da DFS Furniture - Cannock
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Sian.
Kind Regards,
Jordan
DFS Customer Support
New Sofa
We recently bought a new sofa from DFS Cannock and had a fantastic experience. Tracey was absolutely amazing from start to finish. She was so friendly, welcoming, and knowledgeable, taking the time to help us find the perfect sofa without any pressure. Nothing was too much trouble, and she made the whole process easy and enjoyable. She’s a real credit to the Cannock store. Thank you, Tracey, for your excellent customer service!
22 de julho de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
My sales associate was lovely and…
My sales associate was lovely and extremely helpful. She made the experience delightful!
21 de julho de 2026
Resposta da DFS Furniture - Cannock
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
The sales assisstant was excellent…
The sales assisstant was excellent ,very friendly and helpful and made the purchasing of a new sofa very quick and easy
21 de julho de 2026
Resposta da DFS Furniture - Cannock
Hello Nicola,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Salesman nathan was really good very…
Salesman nathan was really good very friendly and nothing was too much trouble for him
19 de julho de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
very helpful staff
20 de julho de 2026
Resposta da DFS Furniture - Cannock
Hello Terence,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Ian @ DFS Cannock
Dealing with Ian at DFS was refreshing. No pressure sales just comprehensive information and help with our purchase. Even when we had to amend out order Ian provided all the support we needed. Excellent Customer Service.
18 de julho de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
No pressure
No pressure, no hassle and the staff knew exactly what they needed to say.
19 de julho de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Sufficient , friendly and informative. We went to buy sofa- bed
We went to buy sofa- bed. We were explained where they are located and also how the label indicates that this item is a sofa- bed. We were approached by sales person just in time when we needed and left to make our decision after demonstration.( they weren’t into our faces much that I liked). I think, company doing well also by providing information online about the products. We just needed a bit reassurance before we made the purchase. Tracey helps us with advices about the fabrics( it was really usefull) , she instructed us in a friendly manner about the terms and conditions. Will be awaiting for the delivery now .
19 de julho de 2026
Resposta da DFS Furniture - Cannock
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Ian at the Cannock store was really…
Ian at the Cannock store was really helpful and made the experience easy and pleasant.
18 de julho de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - Cannock
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Left alone to try out the sofas without…
Left alone to try out the sofas without any pressure from the sales team
16 de julho de 2026
Resposta da DFS Furniture - Cannock
Hello Philip,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Steve at cannock…
Steve at cannock dfs was brilliant explained everything clearly was a pleasure to buy from
14 de julho de 2026
Resposta da DFS Furniture - Cannock
Hello Janet,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent prompt service
Excellent prompt service, very pleasant, local and went through everything that was easy to understand.
12 de julho de 2026
Resposta da DFS Furniture - Cannock
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Ian was very helpful and kind nothing…
Ian was very helpful and kind nothing was too much for him
12 de julho de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Hassle free when viewing sofas
Hassle free when viewing sofas
Asked for tape measure asked if we could keep it with us to measure the size of the sofas was happy to oblige
Easy process buying the sofa
Helpful and discussed options
11 de julho de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
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