Our experience at dfs was fantastic the customer service and support was brilliant do apologise I totally forgot her name “pretty blonde woman” she was brilliant at explaining how everything works wit... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
We went to DFS Doncaster branch and was warmly received by Helena. She introduced herself and gave us a brief introduction of where different types of sofa located. When we found the sofa we wanted,... Ver mais
A empresa respondeu
Lauren in Carcroft in Doncaster was very friendly and helpful for sorting the confusion to opt the right sofas and a coffee table for my house. She is truly like one of our family members to explains... Ver mais
The salesperson was very courteous, very knowledgeable and very patient with us as we looked at over twenty sofas before finally settling on one to purchase. All the stages of the paperwork were expla... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
16 High Street, DN6 8DP, Doncaster, Reino Unido
- 0333 999 9732
4,9
Excelente
3 mil avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Lovely store
Lovely store, helpful staff, good service, large range to view and a free coffee.
2 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello Kim,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Joe was very helpful
Joe was very helpful, polite and went above and beyond, he’s a credit to your company
8 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Quick easy affable sales
8 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Visited & bought my new sofa from your…
Visited & bought my new sofa from your Carcroft store 07-07-26 was greeted from a lovely polite lady (Helena) I think her name was. Very knowledgeable & couldn’t do enough to help me pick my perfect sofa. Thank you
7 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello Donna,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Helped me through out
Helped me through out. So helpful and no pressure. I was in control all the day. They where there when I needed advice. No pressure at all
4 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Jo was very helpful n knowledgeable
Jo was very helpful n knowledgeable. Nothing was too much trouble n he was extremely patient with all our questions n described the care packages in detail and in layman's terms. That's why we purchased there n then.
28 de junho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
We have purchased several items over…
We have purchased several items over the years from DFS Carcroft Doncaster. One of the reasons being the customer service we always receive from Joe the salesperson. He has excellent communication skills, he is approachable, and has good product knowledge. He gives good advice and is very helpful,
5 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great experience
Great experience. Didn’t feel harassed by staff. All very helpful and informative
5 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
The lady who approached us was an excellent sales lady
The lady who approached us was absolutely lovely she explained everything we needed to know about the furniture we chose she was very knowledgable a nd pushy she is realy lovely sales girl i think her name was Lauren pardon me if im mistaken she was very afficiant very pleasant and was lovely being attended to by her I’m looking forward to my furniture being delivered
4 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Come communication explained everything very well and Shannon was very polite
The customer service me and my wife and mother in law received from your Doncaster branch from Shannon was absolutely fantastic and couldn’t of asked for anybody better and helped once again couple hours later on the phone while re sorting out the size
4 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Helpful and friendly staff
Helpful and friendly staff. Not pushy but there to help.
4 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
I new exactly what I wanted when I went…
I new exactly what I wanted when I went into the store. The assistant was very professional and helpful.
2 de julho de 2026
Resposta da DFS Furniture - Carcroft
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
buying new sofas
came in this morning greeted by a nice polite young man JOSEPH, offered coffee said if want anything give me a call, then did what a good salesman should and left us to choose what we wanted then came over and helped with all the paper work and made the sale
1 de julho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service
Excellent service from Lauren, there was no pushing for sales and happy to let you decide what’s right for you and explained every clearly
27 de junho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Good service from Lauren
Lauren was knowledgeable, professional and efficient .
Good service
30 de junho de 2026
Resposta da DFS Furniture - Carcroft
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great experience
Greeted by a very friendly young man who was a massive help in me purchasing my sofa.
Great knowledge of what brand I was looking for, size, colour etc.
Spent a decent amount of time with me and didn't rush to push the sale through.
Very pleasant experience from entering the store to leaving
29 de junho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Really easy and quick process
Really easy and quick process , helpful with advice
29 de junho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Great experience at DFS
Great experience at DFS! We bought a sofa and dining table, and Lauren was very helpful, friendly, and knowledgeable. Excellent customer service thank you, Lauren! Highly recommend
22 de junho de 2026
Resposta da DFS Furniture - Carcroft
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Really great customer experience
Really great customer experience. Nothing too much trouble. Everything was dealt with in a professional and friendly manner.
28 de junho de 2026
Resposta da DFS Furniture - Carcroft
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Very courteous and polite
Lousie was very courteous and polite. I was left to browse at my own leisure before being approached and asked if their was anything she could help with. Thank you Lousie
28 de junho de 2026
Resposta da DFS Furniture - Carcroft
Good Morning,
We are really happy that Louise met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
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