DFS Furniture - Carcroft Avaliações 

3.207
O TrustScore é 5 de um total de 5

4,9

16 High Street, DN6 8DP Doncaster, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Our experience at dfs was fantastic the customer service and support was brilliant do apologise I totally forgot her name “pretty blonde woman” she was brilliant at explaining how everything works wit... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We went to DFS Doncaster branch and was warmly received by Helena. She introduced herself and gave us a brief introduction of where different types of sofa located. When we found the sofa we wanted,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Lauren in Carcroft in Doncaster was very friendly and helpful for sorting the confusion to opt the right sofas and a coffee table for my house. She is truly like one of our family members to explains... Ver mais

Avaliado com 5 de um total de 5 estrelas

The salesperson was very courteous, very knowledgeable and very patient with us as we looked at over twenty sofas before finally settling on one to purchase. All the stages of the paperwork were expla... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(3.207)

93.171 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Thoroughly explained the whole process on delivery and how to keep the sofa clean.

25 de junho de 2026
logotipo da DFS Furniture - Carcroft

Resposta da DFS Furniture - Carcroft

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

Sales staff at Carcroft were great and…

Sales staff at Carcroft were great and very helpful, but had problems with e-sign documents, it wouldn’t load.

17 de junho de 2026
logotipo da DFS Furniture - Carcroft

Resposta da DFS Furniture - Carcroft

Hello Phil,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service all round

Great service all round. Lauren was great. Not too pushy. Very informative and explained everything. Offered different options but again not too pushy. We were really happy with the service.

22 de junho de 2026
logotipo da DFS Furniture - Carcroft

Resposta da DFS Furniture - Carcroft

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent service

Dealt with Shannon in the store. She was very helpful and informative

21 de junho de 2026
logotipo da DFS Furniture - Carcroft

Resposta da DFS Furniture - Carcroft

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good choice of suites

Good choice of suites. Staff were helpful but not pushy and gave us a link to what we liked to look at it at home (measuring etc).

14 de junho de 2026
logotipo da DFS Furniture - Carcroft

Resposta da DFS Furniture - Carcroft

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I was made very welcome she made…

I was made very welcome she made everything easy to buy no stress made me and my wife a drink it was so straightforward

13 de junho de 2026
logotipo da DFS Furniture - Carcroft

Resposta da DFS Furniture - Carcroft

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I delt with the same person all the way…

I delt with the same person all the way through she was fantastic ,friendly and not pushy if all your sales people where like her you would have a great company her name was Louise Murry (Doncaster)

20 de junho de 2026
logotipo da DFS Furniture - Carcroft

Resposta da DFS Furniture - Carcroft

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Lauren R. Carcroft store .

From the moment we arrived we were made to feel relaxed, looked after and above all understood.
Lauren gave excellent Customer Service. She allowed us to ask questions, spend time browsing and above all take our time. She included our autistic son through out the whole process and allowed him to ask questions and make suggestions.
Thank you Lauren, it was an experience. A 10 out of 10 service.

20 de junho de 2026
logotipo da DFS Furniture - Carcroft

Resposta da DFS Furniture - Carcroft

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

First class service

First class service

20 de junho de 2026
logotipo da DFS Furniture - Carcroft

Resposta da DFS Furniture - Carcroft

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very good service o quality service…

Very good service o quality service good customer support team

13 de junho de 2026
logotipo da DFS Furniture - Carcroft

Resposta da DFS Furniture - Carcroft

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience. Salesman really friendly without being pushy

12 de junho de 2026
logotipo da DFS Furniture - Carcroft

Resposta da DFS Furniture - Carcroft

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Our experience at DFS at Carcroft was…

Our experience at DFS at Carcroft was excellent. We were approached by a member of staff when we walked in and advised that we were free to browse and if we needed any help to just ask for advice. We were also offered tea or coffee whilst we were looking around. When we had finally decided which sofa we wanted the sales assistant "Helena" was very polite and super informative. Thanks for a stress free visit.

16 de junho de 2026
logotipo da DFS Furniture - Carcroft

Resposta da DFS Furniture - Carcroft

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience, wasn’t pushy and let us take our time. I believe Robbie helped us, he was kind and friendly and was there if we needed him

15 de junho de 2026
logotipo da DFS Furniture - Carcroft

Resposta da DFS Furniture - Carcroft

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Robbie.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Assistant was very helpful by…

Assistant was very helpful by explaining all we asked very well. She was very polite and courteous and a credit to DFS. I would definitely recommend your store.Thanks

15 de junho de 2026
logotipo da DFS Furniture - Carcroft

Resposta da DFS Furniture - Carcroft

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Great help will be back!

Great help. Was given time to just walk about and not be followed. Lady who helped was excellent and knew what she was talking about. Very welcoming

14 de junho de 2026
logotipo da DFS Furniture - Carcroft

Resposta da DFS Furniture - Carcroft

Hello,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

They made us feel at home and at ease…

They made us feel at home and at ease and ran us through all the information we required so I will be recommending DFS

13 de junho de 2026
logotipo da DFS Furniture - Carcroft

Resposta da DFS Furniture - Carcroft

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The lady that served us was called Helen

The lady that severed us called Helen was very helpful explained everything ....give us options and explained all options that could be closed...excelled communication and very well mannered

13 de junho de 2026
logotipo da DFS Furniture - Carcroft

Resposta da DFS Furniture - Carcroft

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Was met by a young girl called…

Was met by a young girl called Lauren.ever so nice. Told us to av a brows and give her a shout if we need her. Wen we found a suite we wanted. Gave her a shout and she explained everything. Was well pleased with everything. No problems at all. She is an asset to your Company.

12 de junho de 2026
logotipo da DFS Furniture - Carcroft

Resposta da DFS Furniture - Carcroft

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Impressive

I'm very pleased the way my order was placed.. Also, how good the price was for the memory foam mattress. Finally the staff member was first class and called me back when we agreed a time..

10 de junho de 2026
logotipo da DFS Furniture - Carcroft

Resposta da DFS Furniture - Carcroft

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

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