Lovely experience even though we were spending money, met on entry to store by the beautiful Bethney, we ask to be left to look around and Bethney said that was quite ok and to get het attention if we... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
We were totally satisfied with our buying experience at DFS Carlisle! The moment we walked into the showroom, we were met by Robyn who immediately came over to us with a warm welcome and a smile, a... Ver mais
A empresa respondeu
Experience was fantastic, lots of suite's to choose from and the sales team did a great job, Ellie who dealt with us was amazing friendly and knowledgeable, not pushy which was great, she helped us f... Ver mais
A empresa respondeu
Hi , the shop was busy when I arrived , so I waited for a staff member to become free which was Jackub ( not sure of the spelling ) he was was very helpful and gave me space to make a decision as I wa... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Duke's Road, CA1 1JD, Carlisle, Reino Unido
- 0333 999 9813
4,9
Excelente
6 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Rachel from the Carlisle branch was…
Rachel from the Carlisle branch was absolutely fantastic. Made choosing our new sofa an amazing experience . Customer service 10/10.
24 de maio de 2026
Resposta da DFS Furniture - Carlisle
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
What a fantastic no pressure…
What a fantastic no pressure experience.
David who looked after us was completely professional and knowledgeable.
No pressure sales just honesty and openness to all questions.
Highly recommend
31 de maio de 2026
Resposta da DFS Furniture - Carlisle
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Carlisle
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
I am a pensioner and staff very caring…
I am a pensioner and staff very caring which makes a change as you get older
31 de maio de 2026
Resposta da DFS Furniture - Carlisle
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Sofa shopping made easier
Sofa shopping made easier . Ellie was lovely and helped us get the perfect couch so happy we visited
31 de maio de 2026
Resposta da DFS Furniture - Carlisle
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Professional, knowldgeable and helpful
From entering the store to purchasing our furniture we did not feel any pressure at all into buying. The saleperson Ellie was extremely helpful, knowledgable and professional in helping us choose the furniture we wanted.
30 de maio de 2026
Resposta da DFS Furniture - Carlisle
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ellie.
Kind Regards,
Jordan
DFS Customer Support
Sofa bed purchase
Hi , the shop was busy when I arrived , so I waited for a staff member to become free which was Jackub ( not sure of the spelling ) he was was very helpful and gave me space to make a decision as I was communicating with my husband via txt as the sofa beds we had seen on line , Carlisle store didn’t stock so I had to start again with the stock , Carlisle store had in . Overall a good experience
30 de maio de 2026
Resposta da DFS Furniture - Carlisle
Good Morning,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Carlisle
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very good customer service very helpful…
Very good customer service very helpful and friendly
30 de maio de 2026
Resposta da DFS Furniture - Carlisle
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent service
Excellent service, very friendly staff without being pushy. Will definitely use again.
30 de maio de 2026
Resposta da DFS Furniture - Carlisle
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
The salesperson Ellie was extremely…
The salesperson Ellie was extremely informative and helpful.
It was a very comftable area to sit and make a choice.
30 de maio de 2026
Resposta da DFS Furniture - Carlisle
Good Afternoon,
We are really happy that Ellie met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Great choice and staff robyn was very…
Great choice and staff robyn was very helpfull with our choice
24 de maio de 2026
Resposta da DFS Furniture - Carlisle
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Extremely helpful team
Extremely helpful , explanation of the product was thorough. More relaxed feeling carrying out all the official business sitting on showroom product we intended purchasing. ie was not escort us into an office or salesperson area like school child to finalise personal details. I was impressed another salesperson confirmed my details without the young Lady hanging around. Good team effort the lady hoovering the showroom, asked if we would like a coffee also Jacob on the Wednesday was very helpful.
29 de maio de 2026
Resposta da DFS Furniture - Carlisle
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Robyn was very welcoming explained…
Robyn was very welcoming explained everything had great experience highly recommend
29 de maio de 2026
Resposta da DFS Furniture - Carlisle
Hello Andrew,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful and welcoming throughout…
Very helpful and welcoming throughout the buying process
28 de maio de 2026
Resposta da DFS Furniture - Carlisle
Hello Lydia,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Highly recommend
Highly recommend. So helpful. We were served by Robyn and her knowledge was very helpful. She went out of her way to help us with colours, cushions and a separate chair.
29 de maio de 2026
Resposta da DFS Furniture - Carlisle
Hello Lisa,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Carlisle
Hello Bryan,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Carlisle
Hello John,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Robyn Millar
Excellent service Robyn was very helpful and patient as getting the correct size of sofa and fabric combination proved to be a difficult choice for us.
25 de maio de 2026
Resposta da DFS Furniture - Carlisle
Hello James,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Carlisle DFS
Carlisle DFS - Rachael was excellent she knew all about the sofas ,answered all our questions very professional and friendly - a credit to the store 😊
25 de maio de 2026
Avaliação não solicitada
Resposta da DFS Furniture - Carlisle
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
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