From start to finish, Rachel was so kind and helpful, always checking in and doing her absolute best to get our sofa delivered as quickly as possible as we had a young baby at home! Also, the team... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
5 star experience today in Dfs Carlisle Lovely Rebecca offered us a warm drink and helped answer all our queries. Nice relaxed atmosphere and plenty of time given to make our minds up. Only one d... Ver mais
A empresa respondeu
Bethany approached us shortly after we went into the store asked if we needed any help she was friendly and very helpful knowledgeable without being pushy , she helped us eliminate from a good range o... Ver mais
A empresa respondeu
Great selection inshore. Very knowledgeable and friendly member of staff, Rebecca , helped with our choice of sofas. Took time to ensure we were entirely satisfied with colours, material and sizes. Ve... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Duke's Road, CA1 1JD, Carlisle, Reino Unido
- 0333 999 9813
4,9
Excelente
7 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
5 star experience today in Dfs Carlisle
5 star experience today in Dfs Carlisle
Lovely Rebecca offered us a warm drink and helped answer all our queries.
Nice relaxed atmosphere and plenty of time given to make our minds up.
Only one downside…… she could have thrown in the gorgeous ostrich lamp 😉
21 de agosto de 2026
Resposta da DFS Furniture - Carlisle
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lorraine E
DFS Central Customer Support
A star visit - Robyn was the best!
A star visit - massive shout out to Robyn! She was amazing from the moment we walked in, super helpful, so friendly and chatty, and very patient while we chose colours! The complimentary coffee was also a lovely touch. We cannot commend her enough! The store was lovely and clean and had a fantastic selection to try. It was great to be able to mix and match pieces and pick colors to tie everything together. We are so excited to get our new sofa! Thank you so much Robyn!
21 de agosto de 2026
Resposta da DFS Furniture - Carlisle
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine E
DFS Central Customer Support
Resposta da DFS Furniture - Carlisle
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Rebecca made everything smooth and easy…
Rebecca made everything smooth and easy to understand
21 de agosto de 2026
Resposta da DFS Furniture - Carlisle
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Staff knowledge was great
Staff knowledge was great, pleasant and not pushy at all.
20 de agosto de 2026
Resposta da DFS Furniture - Carlisle
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful
20 de agosto de 2026
Resposta da DFS Furniture - Carlisle
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Rachel was very helpful and friendly
Rachel was very helpful and friendly, she was very informative and told us everything in a way we could understand. Thank you Rachel!
20 de agosto de 2026
Resposta da DFS Furniture - Carlisle
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Rachel met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
10 out of 10 my sales assistant was a…
10 out of 10 my sales assistant was a star, went out of her way to help us so helpful
20 de agosto de 2026
Resposta da DFS Furniture - Carlisle
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Carlisle
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Beth was very helpful and patient and…
Beth was very helpful and patient and we ended up with a perfect fit for us.
20 de agosto de 2026
Resposta da DFS Furniture - Carlisle
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Friendly and attentive staff
Friendly and attentive staff. Explained everything thoroughly and showed us everything we asked
18 de agosto de 2026
Resposta da DFS Furniture - Carlisle
Hello Domonic,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Carlisle
Hello Michael,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Robyn was excellent and helped us see…
Robyn was excellent and helped us see our options really well, nothing was too much trouble. Would highly recommend.
18 de agosto de 2026
Resposta da DFS Furniture - Carlisle
Hello Nick,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Jacob and the team were extremely…
Jacob and the team were extremely courteous and professional. DFS staff utilised a no pressure approach which is always positive for prospective customers.
Jacob was very knowledgeable regarding the product he was selling and was an excellent communicator. Overall a great experience and I’m one happy customer.
18 de agosto de 2026
Resposta da DFS Furniture - Carlisle
Hello,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Jacob.
Kind regards,
Lia
DFS Customer Support
Was welcomed into the store by David…
Was welcomed into the store by David then left to browse for a good while. David came back over when we chose a sofa and was very helpful and clear when discussing everything. A very good experience overall.
11 de agosto de 2026
Resposta da DFS Furniture - Carlisle
Hello Mark,
We're really grateful you shared this amazing 5* review. We are glad to hear that David helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Quick and seamless experience in store
Quick and seamless experience in store. Hopefully delivery will be as speedy. Can’t wait to revive our new furniture and relax in our summer house.
17 de agosto de 2026
Resposta da DFS Furniture - Carlisle
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
The sales assistant was very…
The sales assistant was very professional and polite, went through everything with us .
16 de agosto de 2026
Resposta da DFS Furniture - Carlisle
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
10 out of ten
16 de agosto de 2026
Resposta da DFS Furniture - Carlisle
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Carlisle
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Very helpful and informative
Very helpful and informative. No pressure to buy and very relaxing situation altogether. In and out all sorted with a great buy in Less than 30 minutes. Definitely be back.
16 de agosto de 2026
Resposta da DFS Furniture - Carlisle
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.