From start to finish, Rachel was so kind and helpful, always checking in and doing her absolute best to get our sofa delivered as quickly as possible as we had a young baby at home! Also, the team... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
5 star experience today in Dfs Carlisle Lovely Rebecca offered us a warm drink and helped answer all our queries. Nice relaxed atmosphere and plenty of time given to make our minds up. Only one d... Ver mais
A empresa respondeu
Bethany approached us shortly after we went into the store asked if we needed any help she was friendly and very helpful knowledgeable without being pushy , she helped us eliminate from a good range o... Ver mais
A empresa respondeu
Great selection inshore. Very knowledgeable and friendly member of staff, Rebecca , helped with our choice of sofas. Took time to ensure we were entirely satisfied with colours, material and sizes. Ve... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Duke's Road, CA1 1JD, Carlisle, Reino Unido
- 0333 999 9813
4,9
Excelente
7 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Overall good experience
Good selections and good staff, robyn was excellent. Has got a lot of collections
2 de agosto de 2026
Resposta da DFS Furniture - Carlisle
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We were very happy with dfs at…
We were very happy with dfs at carslile..the young lady with blonde hair ..as can't remember her name ..was so helpful and kind ..we felt at home..and she was brilliant at her job and all staff were lovely..will be back in 4 years...Thank-you 😊
26 de julho de 2026
Resposta da DFS Furniture - Carlisle
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Sofa shopping
Robyn was really friendly, and very knowledgeable while helping us find our new sofa. She took time to show us lots of different options. A really pleasant experience.
1 de agosto de 2026
Resposta da DFS Furniture - Carlisle
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Robyn.
Kind Regards,
Jordan
DFS Customer Support
Rhys was very knowledgeable and gave us…
Rhys was very knowledgeable and gave us confidence to go ahead
1 de agosto de 2026
Resposta da DFS Furniture - Carlisle
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Fantastic customer service
The colleague that supported us was really helpful in ensuring we got the correct sofa we were after
1 de agosto de 2026
Resposta da DFS Furniture - Carlisle
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
DFS - Carlisle
The Staff were really friendly and knowledgeable, allowing us to make an informed purchase on our new sofa. Finance options and the benefit of aftercare products were also clearly explained, which was very helpful. In all, the service provided was really good.
20 de julho de 2026
Resposta da DFS Furniture - Carlisle
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
The easiest purchase ever
The easiest purchase ever, walked in seen the sofa we liked and Robyn the sales lady spoke to us as we walked in then asked how we were getting on whilst we were sat on the sofa we liked! We had a long informative conversation about the style, leather type etc and we were sold on that sofa so ordered it! Couldn’t have been easier!
28 de julho de 2026
Resposta da DFS Furniture - Carlisle
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Holly M
DFS Customer Support
Robyn was very polite and helpful
Robyn was very polite and helpful. Helping us throughout the process.
28 de julho de 2026
Resposta da DFS Furniture - Carlisle
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Very good telephone communication
Very good telephone communication, the gentleman who answered explained about the payment system to me and it all went smoothly. Delivery within one week which was fine.
20 de julho de 2026
Resposta da DFS Furniture - Carlisle
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Carlisle
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Robyn was so helpful
Robyn was so helpful, she made the experience really pleasant and enjoyable. She also provided lots of useful information and visuals!
27 de julho de 2026
Resposta da DFS Furniture - Carlisle
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
The service from the Manager
The service from the Manager, Rhys / Reece was superb. From the moment we stopped him to ask questions he was so attentive to our requests and he is a credit to this store.
26 de julho de 2026
Resposta da DFS Furniture - Carlisle
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Robyn went above and beyond to help us…
Robyn went above and beyond to help us out, we arrived poorly prepared and didn't have any measurements however Robyn worked wonders and we managed to overcome that, chose the sofa we wanted and ordered over the phone after thinking about it for a night. Thank you!
26 de julho de 2026
Resposta da DFS Furniture - Carlisle
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Robyn.
Kind Regards,
Jordan
DFS Customer Support
All that needs to be said is that the…
All that needs to be said is that the member of staff who assisted me was excellent
25 de julho de 2026
Resposta da DFS Furniture - Carlisle
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Robyn was amazing with us today whilst…
Robyn was amazing with us today whilst we were looking for our new sofa! She showed us exactly what was suitable for us and was able to show us what colours/ styles we could have, she even showed us around the show room to point out the different colours we had picked so we could see before we bought, she was also brilliant in entertaining our son who was starting to get “bored”🤣
10/10 service
25 de julho de 2026
Resposta da DFS Furniture - Carlisle
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Robyn.
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Carlisle
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Carlisle
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very good customer service from Jacob
25 de julho de 2026
Resposta da DFS Furniture - Carlisle
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Fantastic service in the store today
Fantastic service in the store today. Highly recommend. The lady we dealt with was lovley and really easy to talk to. Thank you very much.
25 de julho de 2026
Resposta da DFS Furniture - Carlisle
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Great service from Robyn
Great service from Robyn. Really helpful and friendly customer service
25 de julho de 2026
Resposta da DFS Furniture - Carlisle
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.