Alex was absolutely brilliant – was thoroughly informative and knowledgeable about the products and made sure to talk us through absolutely everything very clearly and politely. Whilst we had chosen w... Ver mais
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Veja o que dizem as avaliações
Fabulous experience at DFS today. Sarah was so helpful and not at all pushy. I was shown fabric samples, she helped with sizing guides and sofa care. She gave me space to measure, phone my husban... Ver mais
We had a friendly 'Good Morning do you need any help' no pressure which was much appreciated. Yes we were allowed to walk around and view the sofas etc. Josh was very helpful when our decision wa... Ver mais
A empresa respondeu
We had a great experience with Sarah in Chelmsford today. She was friendly and attentive but gave us time to consider and look at other options. She made us very comfortable, offered us a drink and to... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
4 Westway, CM1 3FJ, Chelmsford, Reino Unido
- 0333 999 9522
4,9
Excelente
2 mil avaliações
Pede aos clientes que avaliem
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New sofas purchase
The sales staff were friendly, knowledgeable and explained all our options available. We have bought sofas from DFS before and are very happy with their customer service and product quality
13 de maio de 2026
Resposta da DFS Furniture - Chelmsford
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Chelmsford
Good morning Rosie,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Chelmsford
Good morning,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Great experience from start to finish…
Great experience from start to finish looking for a sofa for the new house. Was greeted warmly by Alex upon entry and offered help, but not overbearing. We had previously seen something we liked but we're since unsure about, so Alex talked us through different options along with the different materials and colours available to us. Offered us a drink, took time to clearly explain the different add ons available to us and helped us make a choice for the sofas we needed. Would highly recommend
12 de maio de 2026
Resposta da DFS Furniture - Chelmsford
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Alex met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Chelmsford
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful and no pressure to decide
The sales assistant was very helpful and especially patient with us, as we struggled to pick between two ranges. We had a very bad experience with a different company which ended up with the furniture ombudsman finding in our favour so we were rather nervous to avoid similar issues but the process was straightforward, and we have had more contact from DFS (with useful information - not spam) than the whole time with their competitor. We look forward to receiving the furniture in a few weeks. Thank you.
3 de maio de 2026
Resposta da DFS Furniture - Chelmsford
Good Morning,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind Regards,
Lorraine A
DFS Central Customer Support
A very positive experience
A very positive experience. Alex talked us through our purchase thoroughly. Would highly recommend.
9 de maio de 2026
Resposta da DFS Furniture - Chelmsford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Excellent experience in DFS today
Excellent experience in DFS today. Was welcomed in to the store, had help choosing certain aspects of the sofa we wanted and given great advice during it.
4 de maio de 2026
Resposta da DFS Furniture - Chelmsford
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
I ordered two and three seater power…
I ordered two and three seater power recliners online after trying in store. Delivered in less than two weeks . Very polite and experienced delivery men .
Lovely sofas and happy with look and comfort.
4 de maio de 2026
Resposta da DFS Furniture - Chelmsford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Chelmsford
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very professional and informative…
Very professional and informative service. Made me feel at ease.
2 de maio de 2026
Resposta da DFS Furniture - Chelmsford
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
We walked in store and were greeted by…
We walked in store and were greeted by Marco. When we had decided what we wanted he showed us how the sofa bed worked. He gave us time to discuss with my partner and made sure we were happy and explained everything in full.
2 de maio de 2026
Resposta da DFS Furniture - Chelmsford
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer support
Resposta da DFS Furniture - Chelmsford
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Customer service was brilliant
Customer service was brilliant, very well explained and very helpful.
26 de abril de 2026
Resposta da DFS Furniture - Chelmsford
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Marco at the Chelmsford was extremely…
Marco at the Chelmsford was extremely helpful throughout our purchase… he advised us to take time to consider and didn’t push to close the sale. Highly recommended
26 de abril de 2026
Resposta da DFS Furniture - Chelmsford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great service
26 de abril de 2026
Resposta da DFS Furniture - Chelmsford
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Riley the brilliant shop assistant
19 de abril de 2026
Resposta da DFS Furniture - Chelmsford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Fantastic salesmanship ❤️
Our sales man was first class , made us feel comfortable and invited us for teas and coffee allowing us too really test out the sofa that I went on too purchase.
25 de abril de 2026
Resposta da DFS Furniture - Chelmsford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
We were impressed by the member of…
We were impressed by the member of staff who served us. He explained everything in a courteous and helpful way and was very patient in dealing with all our questions. Everything was carried out in a business-like, but relaxed, manner. We would come again! Thank you.
23 de abril de 2026
Resposta da DFS Furniture - Chelmsford
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Chelmsford
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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