Very friendly staff, was able to look around with out being harassed but knew help was available if needed. Greg was very helpful and knowledgeable told us everything we needed to know regarding ou... Ver mais
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Veja o que dizem as avaliações
Went in to greyhound Park chester today looking for a new sofa. Met a lovely man named Matt who was very helpful and was ever so knowledgeable about his job. Came away with everything needed includ... Ver mais
A empresa respondeu
Welcomed by Greg who was very knowledgeable regarding a sofa bed we were looking for. He asked where and what it would be mainly used for, made some recommendations and demonstrated the bed section. O... Ver mais
A empresa respondeu
Good clean layout easy to navigate round. Friendly but professional service by Mat who gave clear explanation of the items we were interested in. This included care of the item delivery options paymen... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Chaser Court, CH1 4QG, Chester, Reino Unido
- 0333 999 9754
4,9
Excelente
5 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Resposta da DFS Furniture - Chester
Hello Mr Cumming,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Aaron was a perfect level of… being available without being overbearing
Aaron was a perfect level of approaching us but giving us space to think and talk things through. We have been sofa shopping for a while at multiple shops and have been put up several shops due to feeling stalked around the shop. He was patient, transparent with the questions we asked and personable. We are really grateful for our positive experience
9 de julho de 2026
Resposta da DFS Furniture - Chester
Hello,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Aaron.
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Chester
Hello Philip,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
It was so relaxing to order.
29 de junho de 2026
Resposta da DFS Furniture - Chester
Hello Mark,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
All round great experience
All round great experience, staff very friendly and knowledgeable, didn’t push us for time and gave us advice when we needed it, made it a very relaxed shopping experience, all staff very helpful who ever we spoke to especially Matt who completed our order for us.
7 de julho de 2026
Resposta da DFS Furniture - Chester
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Matt.
Kind Regards,
Jordan
DFS Customer Support
Spoke to a lovely guy called Matt at…
Spoke to a lovely guy called Matt at Chester. So helpful! Made the whole experience so easy! Lovely guy, explained everything in detail and made the process so easy! Would defo recommend to other people! 5 stars!
Grace
7 de julho de 2026
Resposta da DFS Furniture - Chester
Good Afternoon,
Thank you for leaving us a 5* review. We are really happy that Matt met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Great staff
Dan and Josh were very helpful and sorted me out with a great deal.
The only reason it's not 5 stars was about a store policy that they couldn't help with, otherwise a great experience
5 de julho de 2026
Resposta da DFS Furniture - Chester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Great staff
Great staff
Great member of staff Daniel who was helpful but gave you space. Highly recommend going there.
5 de julho de 2026
Resposta da DFS Furniture - Chester
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent service & Value
From start to finish Jay was polite & responsive to our need.It was her suggestion we looked at the sofa we eventually bought. Offering us different options to suit our need her knowledge lead us to choose what was correct for us. Jay is credit to DFS
5 de julho de 2026
Resposta da DFS Furniture - Chester
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Jay.
Kind Regards,
Jordan
DFS Customer Support
Daniel, good lad!
Daniel was really helpful and not pushy. He even let us rearrange the sofas we were buying so we could see the exact layout they will have in our house.
4 de julho de 2026
Resposta da DFS Furniture - Chester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Positive experience
Staff easily accessible, friendly, helpful, knowledgeable of product and worked as a team.
Showroom easy to move around and we were comfortable testing furniture.
4 de julho de 2026
Resposta da DFS Furniture - Chester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Matt was great at dealing with…
Matt was great at dealing with everything we needed, and also really friendly, and helpful from start to finish 👌
20 de junho de 2026
Resposta da DFS Furniture - Chester
Hello Sam,
Thanks for your lovely feedback, we’re glad to hear Matt met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Chester
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Aaron was helpful
Aaron was helpful, patient, and knowledgeable. Not pushy but available. Would recommend him.
29 de junho de 2026
Resposta da DFS Furniture - Chester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Jay was extremely helpful !
Jay was extremely helpful! Gave us all the information we needed. Never felt under any pressure to buy . Thank you so much . The manager was also very helpful and polite.
29 de junho de 2026
Resposta da DFS Furniture - Chester
Hello,
Thanks for your lovely feedback, we’re glad to hear Jay met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Customer service
20 de junho de 2026
Resposta da DFS Furniture - Chester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Amazing and efficient customer service
We bought a couple sofas from Aaron today, who was very helpful and efficient in processing the order. He got us a good deal for the sofas for our new home that we are very happy with.
27 de junho de 2026
Resposta da DFS Furniture - Chester
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Aaron.
Kind Regards,
Jordan
DFS Customer Support
Matt was fantastic from the off from…
Matt was fantastic from the off from offering a drink to answering all our questions and organising everything for us
27 de junho de 2026
Resposta da DFS Furniture - Chester
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Matt.
Kind Regards,
Jordan
DFS Customer Support
The manger at dfs in Chester I can’t…
The manger at dfs in Chester I can’t remember his name but he was absolutely brilliant he was understanding and very patient and respectful, he explained everything the dos and don’ts
27 de junho de 2026
Resposta da DFS Furniture - Chester
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Customer service
We went into dfs in chester.
I like to just have a look round without being approached an feel harrassed.
Our experience was great.
When we had questions we asked the team and they explained everything in detal. It was relaxed but informative. Thank you
26 de junho de 2026
Resposta da DFS Furniture - Chester
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
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