Brilliant customer service, easy to order, everything explained. The staff member who served us was really good welcoming friendly and even got my 2 children well teenager and man child a hot chocolat... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoCowdray Avenue, Colne View Retail Park, CO1 1YN Colchester, GB
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Veja o que dizem as avaliações
I loved that we were not followed around by a sales person. When we arrived he introduced himself and let us know where he would be if we had any questions. He was accessible, but not overbearing. He... Ver mais
A empresa respondeu
It was nice to be able to walk in the store and have a look around in our own time. Once we had settled on a product, a nice salesman came over asked if we would like a drink and then chatted to us a... Ver mais
A empresa respondeu
Mr Singh was a very polite and helpful man, who helped to make the purchase very effortless and talked me through the whole process in great detail...I would thoroughly recommend DFS Colchester store... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Cowdray Avenue, Colne View Retail Park, CO1 1YN, Colchester, Reino Unido
- 0333 999 9763
4,9
Excelente
5 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful staff and great selection…
Very helpful staff and great selection of sofas
28 de junho de 2026
Resposta da DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Beautiful sofa
Beautiful sofa, bloke in the shop was very polite also, i held off with the review incase the sofa turned up with defects but very impressed, great service.
26 de abril de 2026
Resposta da DFS Furniture - Colchester
Hello Carl,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Service was great from Emma and Singh
Service was great from Emma and Singh. Very helpful and a purchase made .
28 de junho de 2026
Resposta da DFS Furniture - Colchester
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The reception that we were given and…
The reception that we were given and professionalism
27 de junho de 2026
Resposta da DFS Furniture - Colchester
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great experience in Colchester showroom…
Great experience in Colchester showroom Chris was super helpful
27 de junho de 2026
Resposta da DFS Furniture - Colchester
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great members of staff explained…new corner suite and chair poufee
Great members of staff explained different types of three piece suites explained clearly and precisely well done.
26 de junho de 2026
Resposta da DFS Furniture - Colchester
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
no fuss
no fuss, no pushiness, just an introduction and left to browse and choose whilst being on hand to answer any questions
26 de junho de 2026
Resposta da DFS Furniture - Colchester
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Great Service
DFS had exactly the occasioinal tables that we needed to suit the decor of our room. The salesman, Chris, was knowledgeable and helpful, but most of all cheerful and an absolute pleasure to deal with!
For once it was enjoyable spemnding money!
24 de junho de 2026
Resposta da DFS Furniture - Colchester
Hello Mike,
We are really grateful for your kind words and for sharing your experience in our store with Chris Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
The salesman was great
The salesman was great. I was buying for my first home so decisions took a bit longer, he was super attentive and patient. 10/10
22 de junho de 2026
Resposta da DFS Furniture - Colchester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Was served by Elaine made us feel…
Was served by Elaine made us feel welcome made us tea and coffee explained everything thing about our order .great friendly experience
20 de junho de 2026
Resposta da DFS Furniture - Colchester
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
I had a great time with the sales rep
I had a great time with the sales rep. He was very professional and helpful, nothing was too much to ask for. Great conversation as well
19 de junho de 2026
Resposta da DFS Furniture - Colchester
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Excellent service
Member of staff who attended me was Singh who is a credit to your organisation. He was very patient, very informative and very knowledgeable about the products I was interested in. Overall an excellent experience
16 de junho de 2026
Resposta da DFS Furniture - Colchester
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service at DFS today
Excellent service at DFS today. The sales assistant was fantastic — she explained everything clearly, answered every question with patience, and made the whole process straightforward. Really appreciated her knowledge and friendly approach. Highly recommended.
15 de junho de 2026
Resposta da DFS Furniture - Colchester
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Elaine was fantastic from start to…
Elaine was fantastic from start to finish what a great assett
15 de junho de 2026
Resposta da DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS highly recommended 5 Stars
Went to find a new sofa as we have recently moved to a new home
We had shopped around and finally entered the Colne View Retail Park where we met Kevin an experienced salesman who helped us choose our perfect Sofa
We were impressed with his knowledge and found him very friendly and helpful
This convinced us to place the order today and would highly recommend a visit to this store
The staff are very helpful and friendly and go the extra mile to meet your needs
Thank you to Kevin for all his help and to Emma for reconfirming our order
5 Stars
15 de junho de 2026
Resposta da DFS Furniture - Colchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Brilliant
Brilliant. Everything was explained and in a very pleasant manner. Really liked your staff, very honest and friendly.
4 de junho de 2026
Resposta da DFS Furniture - Colchester
Hello Matthew,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Colchester
Hello Alan,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Colchester
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Good service
10 de junho de 2026
Resposta da DFS Furniture - Colchester
Hello Terence,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
I found the whole experience top class
I found the whole experience top class, it was very relaxed with no urgency.
Staff were great, I forgot to make a note of my salesmans name but I found him very helpful and professional.
9 de junho de 2026
Resposta da DFS Furniture - Colchester
Hello John,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
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