We walked in and was given a nice welcome by Faz and was told if we need anything just to ask. That is what we like very much and we relaxed and was able to shop she answered our questions confidently... Ver mais
A empresa respondeu
Corporation Street, Units C & D Boundary Retail Park, BB8 8LB Colne, GB
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We walked in and was given a nice welcome by Faz and was told if we need anything just to ask. That is what we like very much and we relaxed and was able to shop she answered our questions confidently... Ver mais
A empresa respondeu
Excellent customer service from Farzana at the Colne branch. She gave us advice, space and time to help our decision. The choices and quality were great!
A empresa respondeu
Greeted initially by staff then left to browse at my own pace, staff on hand to answer any questions served by Fazana lovely lady really pleasant.
A empresa respondeu
Very helpful staff - NOT pushy , which is a huge relief! Second visit of the day as we had other stores to compare other sofas with . The very wonderful Faz at Colne dealt with us and the purchase . V... Ver mais
A empresa respondeu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa

Corporation Street, Units C & D Boundary Retail Park, BB8 8LB, Colne, Reino Unido
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Not pushy but very helpful and informative when required

Resposta da DFS Furniture - Colne
The staff were very friendly and helpful, always on hand to answer questions but never pushy or overbearing.
We were allowed to take our time, browse at our own pace and test out many...many sofas for comfort.

Resposta da DFS Furniture - Colne
Very good range of Sofas. Staff were very friendly and helpful.

Resposta da DFS Furniture - Colne
Great experience great customer service couldn't fault the staff

Resposta da DFS Furniture - Colne
I was impressed with your sales team (Faz & her colleagues).
They were knowledgeable, friendly and patient.

Resposta da DFS Furniture - Colne
We were allowed to walk around without any pressure being put on us, and then when we were ready Faz was absolutely brilliant with us.
She was so friendly, and explained all of the options to us in depth. Which we appreciated.

Resposta da DFS Furniture - Colne

Resposta da DFS Furniture - Colne
Staff remembered my name and reason for my enquiry, were polite and helpful.

Resposta da DFS Furniture - Colne
Farzana in the store was really helpful, friendly and provided a great service.

Resposta da DFS Furniture - Colne
Very nice staff. Very friendly and knowledgeable about the sofas and their durability. Explained everything Very easily for me to understand. The application for the finance was very easy as well.

Resposta da DFS Furniture - Colne
From the moment we entered the store Faz was there to greet us. She made us feel so welcome. She discussed with us our needs and let us roam the store to look around undisturbed. We felt no pressure to buy at all and found her helpfulness a total pleasure. We took the time we needed to discuss our choice and options. By the time we left the store we had decided on a choice that was perfect for our needs. She allowed us to confirm our measurements on a follow up call before finalising our order. We can't wait for our new sofa and foot stool to arrive. We highly recommend DFS and the level of customer service they provide. Thanks again to Faz we really appreciate all your help.
Tracey and Stewart Robson.

Resposta da DFS Furniture - Colne
Everything was done online easily.
The staff in the store were very helpful but l found it easier to order online while l sat on my nice new sofa. Thankyou DFS.

Resposta da DFS Furniture - Colne
We visited the Colne store of DFS ,we was greeted by Tehseen who said Hi & we advised him when wd needed help we would give him a shout we went onti have a browse around & about 20 minutes later we gave him a wave for help Tahseen was very polite ,knowlegable and answered any questions we had i must also say he didnt rush us he was very patient we decided on our suute ,placed the order with him & hr talked us through all delivery instructions we would recieve via txt etc thank you Tahseen

Resposta da DFS Furniture - Colne
We was greated with a smile today as we were looking to purchased a sofa
When we saw a sofa we liked
Aisha came and helped us she was so polite explained everything to us
We came away happy thank you

Resposta da DFS Furniture - Colne
Great service and exceptional customer care, extremely pleasant lady and explained everything perfectly about the product and process. Shes an asset to your company. Well done

Resposta da DFS Furniture - Colne
The lady Faz was very helpful and patient with my elderly parents. She explained everything very well for them to understand.

Resposta da DFS Furniture - Colne
Very easy to purchase a sofa and chair set

Resposta da DFS Furniture - Colne
Ben was excellent and gave us plenty of advice and guidance, would highly recommend.

Resposta da DFS Furniture - Colne
Great and efficient customer service
Good understanding of the products available.

Resposta da DFS Furniture - Colne
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