DFS Furniture - Colne Avaliações 

2.358
O TrustScore é 5 de um total de 5

4,9

Corporation Street, Units C & D Boundary Retail Park, BB8 8LB Colne, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We walked in and was given a nice welcome by Faz and was told if we need anything just to ask. That is what we like very much and we relaxed and was able to shop she answered our questions confidently... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent customer service from Farzana at the Colne branch. She gave us advice, space and time to help our decision. The choices and quality were great!

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Greeted initially by staff then left to browse at my own pace, staff on hand to answer any questions served by Fazana lovely lady really pleasant.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very helpful staff - NOT pushy , which is a huge relief! Second visit of the day as we had other stores to compare other sofas with . The very wonderful Faz at Colne dealt with us and the purchase . V... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Corporation Street, Units C & D Boundary Retail Park, BB8 8LB, Colne, Reino Unido

  • 0333 999 9832

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(2.358)

97.414 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Not pushy but very helpful and…

Not pushy but very helpful and informative when required

3 de maio de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Lovely Visit

The staff were very friendly and helpful, always on hand to answer questions but never pushy or overbearing.
We were allowed to take our time, browse at our own pace and test out many...many sofas for comfort.

3 de maio de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very good range of Sofas

Very good range of Sofas. Staff were very friendly and helpful.

3 de maio de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great experience great customer service…

Great experience great customer service couldn't fault the staff

2 de maio de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at DFS, we can’t wait to deliver

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I was impressed with your sales team…

I was impressed with your sales team (Faz & her colleagues).
They were knowledgeable, friendly and patient.

2 de maio de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Brilliant customer service

We were allowed to walk around without any pressure being put on us, and then when we were ready Faz was absolutely brilliant with us.

She was so friendly, and explained all of the options to us in depth. Which we appreciated.

26 de abril de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Staff remembered my name and reason for…

Staff remembered my name and reason for my enquiry, were polite and helpful.

27 de abril de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Farzana in the store was really…

Farzana in the store was really helpful, friendly and provided a great service.

25 de abril de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very friendly and experienced staff member.

Very nice staff. Very friendly and knowledgeable about the sofas and their durability. Explained everything Very easily for me to understand. The application for the finance was very easy as well.

26 de abril de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Sofa Shopping

From the moment we entered the store Faz was there to greet us. She made us feel so welcome. She discussed with us our needs and let us roam the store to look around undisturbed. We felt no pressure to buy at all and found her helpfulness a total pleasure. We took the time we needed to discuss our choice and options. By the time we left the store we had decided on a choice that was perfect for our needs. She allowed us to confirm our measurements on a follow up call before finalising our order. We can't wait for our new sofa and foot stool to arrive. We highly recommend DFS and the level of customer service they provide. Thanks again to Faz we really appreciate all your help.
Tracey and Stewart Robson.

25 de abril de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Everything was done online easily.

Everything was done online easily.
The staff in the store were very helpful but l found it easier to order online while l sat on my nice new sofa. Thankyou DFS.

18 de abril de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We visited the Colne store of DFS ,we…

We visited the Colne store of DFS ,we was greeted by Tehseen who said Hi & we advised him when wd needed help we would give him a shout we went onti have a browse around & about 20 minutes later we gave him a wave for help Tahseen was very polite ,knowlegable and answered any questions we had i must also say he didnt rush us he was very patient we decided on our suute ,placed the order with him & hr talked us through all delivery instructions we would recieve via txt etc thank you Tahseen

24 de abril de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We was greated with a smile today as we…

We was greated with a smile today as we were looking to purchased a sofa
When we saw a sofa we liked
Aisha came and helped us she was so polite explained everything to us
We came away happy thank you

24 de abril de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service and exceptional customer…

Great service and exceptional customer care, extremely pleasant lady and explained everything perfectly about the product and process. Shes an asset to your company. Well done

20 de abril de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

DFS Colne

The lady Faz was very helpful and patient with my elderly parents. She explained everything very well for them to understand.

20 de abril de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Good morning Kelly,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Ben was excellent and gave us plenty of…

Ben was excellent and gave us plenty of advice and guidance, would highly recommend.

19 de abril de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Good Morning,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great and efficient customer service

Great and efficient customer service
Good understanding of the products available.

19 de abril de 2026
logotipo da DFS Furniture - Colne

Resposta da DFS Furniture - Colne

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

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