I came here with my mum to find me a sofa bed which had to fit some pretty specific requirements. I believe the member of staff who helped us out was Darren, and he was an absolute delight. He... Ver mais
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Veja o que dizem as avaliações
The staff member was lovely and professional, gave great advice, and offered helpful suggestions that made it easy for us to decide. She really knows the materials well and how to handle them properly... Ver mais
A empresa respondeu
The young lady who served us couldn't have been more helpful. She was excellent she was there to answer our questions before we sat down and made our transaction with her but never hassled us. Wond... Ver mais
A empresa respondeu
From entering the store to walking out, we were treated with respect. Excellent customer service Your colleague was superb, gave us every item of information we needed
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Holyhead Road, Alvis Retail Park, CV5 8BW, Coventry, Reino Unido
- 0333 999 9756
4,9
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Time staff had to speak with us and…
Time staff had to speak with us and explain each item , I went in twice and saw 3 members of staff all were so good , finally enabling me to make my choice I’ve been looking around for a while and DFS have come up best for customer service, and after care , this is my 4th settee from the Coventry store
30 de maio de 2026
Resposta da DFS Furniture - Coventry
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Friendly personnel
21 de maio de 2026
Resposta da DFS Furniture - Coventry
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Furniture on display exactly what we…
Furniture on display exactly what we wanted. Helpful salesman who explained everything we enquired about .
27 de maio de 2026
Resposta da DFS Furniture - Coventry
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Steve the salesman was brilliant
Steve the salesman was brilliant - he is the main reason we made our purchase at the Coventry store!
Thank you Steve - keep up the outstanding work you must be in line for Employee of the Month Award.
27 de maio de 2026
Resposta da DFS Furniture - Coventry
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Excellent customer service.
26 de maio de 2026
Resposta da DFS Furniture - Coventry
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Very friendly and helpful service
Options were explained. Time taken to make sure we were happy with what we were buying and the finance options. Very friendly helpful service. No pressure was applied on us
25 de maio de 2026
Resposta da DFS Furniture - Coventry
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great sales people didn't hasle left to…
Great sales people didn't hasle left to look round till read for assistance then couldn't be more helpful
25 de maio de 2026
Resposta da DFS Furniture - Coventry
Hello Jacqueline,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Overall
Overall, I was very satisfied with the service and would happily recommend DFS to others based on my experience.
25 de maio de 2026
Resposta da DFS Furniture - Coventry
Hello Maz,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Great shopping experience
Great shopping experience. No pressure sales or pushy salesmen. Will was helpful, knowledgeable and took time to explain everything.
Huge range of sofas on offer. Took advantage of the sale and extra discount. Really pleased with our purchase.
25 de maio de 2026
Resposta da DFS Furniture - Coventry
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Very officiant & helpful
24 de maio de 2026
Resposta da DFS Furniture - Coventry
Hello Marcus,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Very helpful and friendly staff
Very helpful and friendly staff
Made entire process easy to understand and a very pleasant experience
23 de maio de 2026
Resposta da DFS Furniture - Coventry
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Coventry
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Smooth and Pleasant Experience at DFS Coventry
Today we ordered two sofas from DFS and had a wonderful experience throughout the process. The store manager personally assisted us and explained all the sofa features, available options, and customisations very patiently and clearly, which really helped us make the right choice for our home.
We truly appreciated the professionalism, friendly approach, and the time taken to answer all our questions without rushing us. Overall, it was a smooth and comfortable buying experience. Thank you to the DFS Coventry team for the excellent customer service!
20 de maio de 2026
Resposta da DFS Furniture - Coventry
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
I was served by Will
I was served by Will. I have been in several local shops but I felt pressured to buy there. Will was different, knowledgeable but left me to browse on my own although he was there as soon as I was ready to order. He explained everything very well and was very affable and friendly.
20 de maio de 2026
Resposta da DFS Furniture - Coventry
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Amazing
Customer Service was fab and Steve was brilliant, very friendly and attentive. 5 stars.
20 de maio de 2026
Resposta da DFS Furniture - Coventry
Hello,
Thank you for sharing your kind feedback with us.
Kind regards
Holly M
DFS Customer Support
Resposta da DFS Furniture - Coventry
Good morning,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
The salesman was so helpful
The salesman was so helpful, friendly and more importantly knowledgeable. He made our experience easy.
17 de maio de 2026
Resposta da DFS Furniture - Coventry
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
Very helpful. I had seen a young lady salesperson a few times and was always helpful and patient.
Very helpful and have me lots of information. I had been into the store a few times as I could not decide on the colour I wanted.
16 de maio de 2026
Resposta da DFS Furniture - Coventry
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Excellent service
Wide range of products. Staff were very knowledgeable, friendly and welcoming - no pushy sales talk. Excellent customer service - would definitely recommend to friends and family!
16 de maio de 2026
Resposta da DFS Furniture - Coventry
Good afternoon,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Verry helpful
9 de maio de 2026
Resposta da DFS Furniture - Coventry
Good morning Sonia,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
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