We visited your Coventry branch and spoke to a young lady called Eleeza ( apologies if this spelling is incorrrect ) she was very good and took my wife and children through the functions of this par... Ver mais
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Veja o que dizem as avaliações
From the moment we entered the Coventry store the customer service was very welcomed. Myself and my partner had been looking at sofas for a couple of weeks and wanted to finalise our choice. We... Ver mais
A empresa respondeu
I came here with my mum to find me a sofa bed which had to fit some pretty specific requirements. I believe the member of staff who helped us out was Darren, and he was an absolute delight. He... Ver mais
A empresa respondeu
The staff member was lovely and professional, gave great advice, and offered helpful suggestions that made it easy for us to decide. She really knows the materials well and how to handle them properly... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Holyhead Road, Alvis Retail Park, CV5 8BW, Coventry, Reino Unido
- 0333 999 9756
4,9
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Helpful & quick maz helped us get…
Helpful & quick maz helped us get sorted really friendly
13 de junho de 2026
Resposta da DFS Furniture - Coventry
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Resposta da DFS Furniture - Coventry
Good Morning,
Thanks for the 5 stars It's much appreciated
Kind Regards,
Lorraine A
DFS Central Customer Support
I was looking for a comfy sofa that…
I was looking for a comfy sofa that wasn't too low found the perfect one Will was extremely helpful understanding my requirements for a disability and a puppy
12 de junho de 2026
Resposta da DFS Furniture - Coventry
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Staff friendly and competent taking…
Staff friendly and competent taking time to answer my questions
11 de junho de 2026
Avaliação não solicitada
Resposta da DFS Furniture - Coventry
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
The help and assistance from the staff
9 de junho de 2026
Resposta da DFS Furniture - Coventry
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Knowledgeable staff member Maz
Knowledgeable staff member Maz
Patient and listened to what we needed
7 de junho de 2026
Resposta da DFS Furniture - Coventry
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
New sofa day
We were greeted straight away and offered coffee. We were left alone to browse. Once id decided on a sofa she was very informative and was very polite and helpful.
7 de junho de 2026
Resposta da DFS Furniture - Coventry
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Very helpful full they where not pushe…
Very helpful full they where not pushe they take time to talk to you
6 de junho de 2026
Resposta da DFS Furniture - Coventry
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Will was great in attending to us.
6 de junho de 2026
Resposta da DFS Furniture - Coventry
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Nice displays helpful staff
6 de junho de 2026
Resposta da DFS Furniture - Coventry
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Coventry
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Excellent experience buying our new…
Excellent experience buying our new 3-piece suite! ⭐⭐⭐⭐⭐
We recently visited DFS to look for a new three-piece suite, and the entire experience was fantastic from start to finish.
The salesman who assisted us was excellent. He was incredibly knowledgeable, patient, and took the time to understand exactly what we were looking for without ever making us feel pressured. It can be overwhelming with so many choices, but his guidance made the whole process smooth and stress-free.
We are absolutely delighted with our choice and highly recommend this branch for their top-tier customer service!
1 de junho de 2026
Resposta da DFS Furniture - Coventry
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
I was so happy and comfortable for the…
I was so happy and comfortable for the service I received from the staff
30 de maio de 2026
Resposta da DFS Furniture - Coventry
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Louise was amazing and so helpful
Louise was amazing and so helpful. Ordered my sofa online and process was so quick and easy. Highly recommend
3 de junho de 2026
Resposta da DFS Furniture - Coventry
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
A massive thank you to Mr.Masum to DFS…
A massive thank you to Mr.Masum at DFS coventry.
I had a few specific requirements regarding dimensions and delivery access, and they handled everything with absolute professionalism.
Excellent service from start to finish."
Thank you Masum for your support.
2 de junho de 2026
Resposta da DFS Furniture - Coventry
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
friendly and professional salesman…
friendly and professional salesman Steve - good advice and knowledgeable .
2 de junho de 2026
Resposta da DFS Furniture - Coventry
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vabessa
DFS Customer Support
The sales assistant was very good he…
The sales assistant was very good he explained everything fully and he was very pleasant
2 de junho de 2026
Resposta da DFS Furniture - Coventry
Hello Philip,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent service
Will at the Coventry store was very professional, knowledgeable and friendly.
2 de junho de 2026
Resposta da DFS Furniture - Coventry
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Resposta da DFS Furniture - Coventry
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
It was a simple and easy process to…
It was a simple and easy process to order our new sofa. The person who assisted us was very knowledgable and allowed us to space to make decisions about options extras. All in all a great ordering experience
31 de maio de 2026
Resposta da DFS Furniture - Coventry
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
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