DFS Furniture - Croydon Avaliações 6.682

O TrustScore é 5 de um total de 5

4,9

Hesterman Way, Valley Park, CR0 4YJ Croydon, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great experience shopping at dfs Croydon. The sales advisor was really helpful and patient. She gave us plenty of space to browse and test out different models. When it came to place the order, everyt... Ver mais

Avaliado com 5 de um total de 5 estrelas

The sales assistants were attentive and helpful. They were able to answer any questions we had. We appreciated how they took the time to check the order was correct on multiple occasions. This attenti... Ver mais

Avaliado com 5 de um total de 5 estrelas

We had a brilliant experience in dfs Croydon, the team were so professional in selling us our sofa on a very hot bank holiday! Answered all our questions, very knowledgeable, not too pushy, second che... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Joseph Ukadike was very helpful and answered all of our detailed questioning about fabrics, colours, and cushion firmness. He was very patient even though we kept changing our preferences. He gave us... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Hesterman Way, Valley Park, CR0 4YJ, Croydon, Reino Unido

  • 0333 999 9773

4,9

Excelente

O TrustScore é 5 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience shopping at dfs Croydon. The sales advisor was really helpful and patient. She gave us plenty of space to browse and test out different models. When it came to place the order, everything was explained clearly. Excellent customer service.

30 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Positive sales experience at DFS

The sales assistants were attentive and helpful. They were able to answer any questions we had. We appreciated how they took the time to check the order was correct on multiple occasions. This attention to detail is important and hopefully means there will be no hiccups at a later stage. We had our young son with us and the sales assistants were very accommodating of this. The true test will obviously be in the delivery and quality of the furniture but it was an efficient and friendly sale.

30 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Anushka at the Croydon store was…

Anushka at the Croydon store was extremely helpful, patient and very pleasant to deal with. Thank you so much Darren & Lucy.

29 de maio de 2026
logotipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Hello Darren,

Thanks for your lovely feedback, we’re glad to hear Anushka met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great staff and service

Joy was very kind and helpful and made it easier for me to find the right sofa. He also offered us free hot drinks, it was a pleasure meeting joy.

18 de maio de 2026
logotipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

Te furniture was nice and the…

The furniture was nice and the salesperson was very helpful and very nice

19 de maio de 2026
logotipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Hello Calvin,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We had a brilliant experience in dfs…

We had a brilliant experience in dfs Croydon, the team were so professional in selling us our sofa on a very hot bank holiday! Answered all our questions, very knowledgeable, not too pushy, second checked the order. Very happy

24 de maio de 2026
logotipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Hello Ruby,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Customer service

We received excellent customer service from a gentleman called Joy. He was patient and able to deal professionally with all of our questions regarding a new sofa we wanted to purchase.

22 de maio de 2026
logotipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great customer service

I was very impressed with hospitality and the information that I received from the kushal he was meticulously with his details about the products that was available in store and information about products care

25 de maio de 2026
logotipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

It was so lovely the staff took care of…

It was so lovely the staff took care of all my needs and made the process of me furniture shopping very smooth.

25 de maio de 2026
logotipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Fantastic salesman

Fantastic salesman , very professional, friendly and knowledgeable. Service was outstanding.
Top customer service

25 de maio de 2026
logotipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great customer service.

Great customer service.

25 de maio de 2026
logotipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Hello Grace,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We were served by Joy in Croydon DFS

We were served by Joy in Croydon DFS. Great service and extremely helpful

25 de maio de 2026
logotipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Hello Amy,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent collection

We liked all the sofas on display. There was a good collection of sofas, which gave every buyer an extensive choice to match their budget.
Staff were professional and helpful.

17 de maio de 2026
logotipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent

Very helpful and professional.

17 de maio de 2026
logotipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Yeah it was great

Yeah it was great, I'm now down £1100 and have no food to eat because I cannot afford to buy but Yeah it was great

23 de maio de 2026
logotipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

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