DFS Furniture - Croydon Avaliações 

6.832
O TrustScore é 5 de um total de 5

4,9

Hesterman Way, Valley Park, CR0 4YJ Croydon, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Lynne at Therapia Lane DFS has given me so much time and expertise. She didn't encourage me to go for something more expensive, and she was friendly and helpful. She made spending £2,000 a pleasure. A... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

What made our experience great was the interaction with the manager,as each time we visited, we were greeted and had conversations with him, that made us feel very welcome. Also all members of the tea... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We visited the Croydon store today & was greeted by a lovely member of your staff. After looking & sitting on a lot of sofas, we chose the first one we saw. Lyn explained all the required information,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Mitin was so helpfull knows what he is doing full confidence off his job and a good negotiator convince you to buy with love .and when we went into dfs we felt we wr at home with welcoming we recived

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Hesterman Way, Valley Park, CR0 4YJ, Croydon, Reino Unido

  • 0333 999 9773

4,9

Excelente

O TrustScore é 5 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(6.832)

93.710 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I want to commend kush DFS Croydon

I want to commend kush DFS Croydon. His customer service was spectacular. He was very polite and helpful throughout. He was part of the reason why we finally decided to buy from dfs.

25 de julho de 2026
logotipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Kush.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good service

Good, professional service.
Staff 10 out of 10.

26 de julho de 2026
logotipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very good knowledgeable staff member

Very good knowledgeable staff member. All went smoothly.

25 de julho de 2026
logotipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Mitin was so helpfull knows what he is…

Mitin was so helpfull knows what he is doing full confidence off his job and a good negotiator convince you to buy with love .and when we went into dfs we felt we wr at home with welcoming we recived

25 de julho de 2026
logotipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Mitin.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

DFS is the best

Team was very experienced and helped to steer me with decision

18 de julho de 2026
logotipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

DFSValleyPark Croydon

I visited the DFS furniture store aValley Park Croydon on Monday 20th July with my mum and best friend, as I needed to order sofas, I had only moved in the last month and had an accident breaking a bone in foot,so was on crutches, on entering the store my mum enquired about parking and was given information where to park, on entering the store we had a look round, was pleased to be left alone to browse without interruption until we needed assistance, a lovely member of staff Peter helped us with our sofas and made us all a drink, he took the time to talk to us like human beings! even got us a free cleaning product for the sofa, nothing was too much trouble his manager who's name escapes me was also helpful but Peter was great at his job and cared about our shopping experience, recommend this store for great service.

20 de julho de 2026
Avaliação não solicitada
logotipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The customer agent was very helpful and…

The customer agent was very helpful and knowledgeable. He was able to explain the terms and conditions so that we understood and was able to make an informed choice. Our experience was a pleasant one and we would recommend DFS to others.

23 de julho de 2026
logotipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Lynne made spending £2000 a pleasure

Lynne at Therapia Lane DFS has given me so much time and expertise. She didn't encourage me to go for something more expensive, and she was friendly and helpful. She made spending £2,000 a pleasure. Also, she remembered what I'd been looking at months before. I felt valued.

23 de julho de 2026
logotipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very happy with the service we…

Very happy with the service we received, talked us through all the different options and products associated with our sofas, very friendly and helpful, coffee was a bonus and very good ☺️

22 de julho de 2026
logotipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Customer Services

Customer Services, very good didn,t wait too long be service. [Peter]

22 de julho de 2026
Avaliação não solicitada
logotipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I had a lovely sales person

I had a lovely sales person, who I think was Maha (that was how it was pronounced) she wasn't pushy, she gave me space and showed patience and kindness... no hard sell or being pushy at all... made me feel very comfortable. She was honest, helpful and a pleasure to deal with. She is a credit to DFS and I'm sure she has a very bright future ahead of her. thank you Maha for making my experience so easy.

21 de julho de 2026
logotipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The croydon DFS was really helpful…

The croydon DFS was really helpful especially the gentleman that served us. Extremely polite, not pushie & very informative. Felt very comfortable & at ease about buying an expensive 3 piece suite.

21 de julho de 2026
logotipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Lynn was great

Lynn was great! She gave us both time to look around the shop and knew exactly when we needed her. She was able to answer all our questions and made the purchase super easy. Thank you!!

19 de julho de 2026
logotipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 4 de um total de 5 estrelas
logotipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

JOY WAS HELPFUL & GOOD EXPERIENCE

JOY WAS HELPFUL & GOOD EXPERIENCE, GIVE US ALL INFORMATION REGARDING SOFA HOW TO LOOK AFTER, EXRA PRODUCTS, EXTRA INSURANCE.

17 de julho de 2026
logotipo da DFS Furniture - Croydon

Resposta da DFS Furniture - Croydon

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

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