We were really impressed on our recent visit to DFS Purley Way. The store was very well presented and had a large amount of stock. We were especially impressed with Maha the staff member that helped u... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
We visited the Croydon store today & was greeted by a lovely member of your staff. After looking & sitting on a lot of sofas, we chose the first one we saw. Lyn explained all the required information,... Ver mais
A empresa respondeu
Lynne at Therapia Lane DFS has given me so much time and expertise. She didn't encourage me to go for something more expensive, and she was friendly and helpful. She made spending £2,000 a pleasure. A... Ver mais
A empresa respondeu
What made our experience great was the interaction with the manager,as each time we visited, we were greeted and had conversations with him, that made us feel very welcome. Also all members of the tea... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Hesterman Way, Valley Park, CR0 4YJ, Croydon, Reino Unido
- 0333 999 9773
4,9
Excelente
7 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Customer service
We received excellent customer service from a gentleman called Joy. He was patient and able to deal professionally with all of our questions regarding a new sofa we wanted to purchase.
22 de maio de 2026
Resposta da DFS Furniture - Croydon
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Great customer service
I was very impressed with hospitality and the information that I received from the kushal he was meticulously with his details about the products that was available in store and information about products care
25 de maio de 2026
Resposta da DFS Furniture - Croydon
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
It was so lovely the staff took care of…
It was so lovely the staff took care of all my needs and made the process of me furniture shopping very smooth.
25 de maio de 2026
Resposta da DFS Furniture - Croydon
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Fantastic salesman
Fantastic salesman , very professional, friendly and knowledgeable. Service was outstanding.
Top customer service
25 de maio de 2026
Resposta da DFS Furniture - Croydon
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Croydon
Hello Grace,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Great friendly staff and very helpful…
Great friendly staff and very helpful and knowledgeable
25 de maio de 2026
Resposta da DFS Furniture - Croydon
Hello Jessica,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
We were served by Joy in Croydon DFS
We were served by Joy in Croydon DFS. Great service and extremely helpful
25 de maio de 2026
Resposta da DFS Furniture - Croydon
Hello Amy,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Excellent collection
We liked all the sofas on display. There was a good collection of sofas, which gave every buyer an extensive choice to match their budget.
Staff were professional and helpful.
17 de maio de 2026
Resposta da DFS Furniture - Croydon
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Croydon
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Yeah it was great
Yeah it was great, I'm now down £1100 and have no food to eat because I cannot afford to buy but Yeah it was great
23 de maio de 2026
Resposta da DFS Furniture - Croydon
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The salesman was very informative about…
The salesman was very informative about the product
21 de maio de 2026
Resposta da DFS Furniture - Croydon
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful staff
21 de maio de 2026
Resposta da DFS Furniture - Croydon
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Super salesman …
The sales person was absolutely excellent i said how much I had to spend and what I wanted she he showed me some options , done me a fabulous deal too
21 de maio de 2026
Resposta da DFS Furniture - Croydon
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Was very well advised during my time…
Was very well advised during my time picking a sofa. Joy was especially very good.
20 de maio de 2026
Resposta da DFS Furniture - Croydon
Hello Umran,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
new sofa
Find staff very helpful during our purchase of new furniture, shown various different models and covering, and explained all options.
20 de maio de 2026
Resposta da DFS Furniture - Croydon
Hello Mrs Howe,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Croydon
Good afternoon,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
My experience was great
My experience was great. Was helped by yasmin, she was incredibly helpful
19 de maio de 2026
Resposta da DFS Furniture - Croydon
Good morning Samia,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Anannya was very helpful
Anannya was very helpful. I told her about my need for a new chair, and she took me to the item that I purchased. Anannya showed her knowledge of the stock in the store, and was pleasant but did not make me feel that I was under pressure to buy. Good service.
19 de maio de 2026
Resposta da DFS Furniture - Croydon
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Anannya met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Great…
From when we walked into the store right up to receiving our goods at home, its was smooth and enjoyable.
6 de abril de 2026
Resposta da DFS Furniture - Croydon
Good morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Croydon
Good afternoon,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
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