DFS Furniture - Darley Dale Avaliações 

4.454
O TrustScore é 5 de um total de 5

4,9

Dale Road South, Warney Brook Furniture Centre, DE4 2ET Darley Dale, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We were very impressed and grateful for the help and advice provided by our salesman (sorry I forgot his name, but he'd just been off for 3 months for a knee operation). He was knowledgeable and profe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were greeted on entering the building and then left the look around. We were asked if we needed any help, after replying that we were just looking again left to look around at our leisure. After... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Good choice of furniture which made it hard to decide on one but Lee patiently explained all features and we are confident we've got the one we wanted. Not at all 'pushy' as we feared from experience... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

April was our salesperson today. She introduced herself to us, gave us advice on what we told her we were looking for and left us to browse. We went to find her once we had chosen. She was helpful... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Dale Road South, Warney Brook Furniture Centre, DE4 2ET, Darley Dale, Reino Unido

  • 0333 999 9738

4,9

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(4.454)

95.069 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Steve at Darley Dale branch was very…

Steve at Darley Dale branch was very helpful and made the purchase a stress free experience. He gave the advice needed.

30 de junho de 2026
logotipo da DFS Furniture - Darley Dale

Resposta da DFS Furniture - Darley Dale

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Helpful, not pushy

A lady asked us if we needed help but we were still wandering around. We then tried a few recliners and were 95% sure we had found the one. Steve then came to us, showed us a couple of others and the different available fabrics.He was very helpful without being pushy and as someone who owns a shop, customer service is very important to me. He brought us a coffee and went through all the options. This is the third suite we have bought from your store in 34 years, we don’t even look anywhere else.
I also wanted to mention how lovely and clean the ladies loo was.

30 de junho de 2026
logotipo da DFS Furniture - Darley Dale

Resposta da DFS Furniture - Darley Dale

Hello Michelle,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

Showroom experience

The first person who showed us around led us to the more expensive sofas and seemed to dismiss many of our ideas. Secondly we were helped by April who was warm & friendly and worked with us to find the right sofa. Thank you April.
Sofa yet to be delivered so unable to comment further.

29 de junho de 2026
logotipo da DFS Furniture - Darley Dale

Resposta da DFS Furniture - Darley Dale

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

very nice and helpful sales lady…

very nice and helpful sales lady everything explained to our satisfaction

28 de junho de 2026
logotipo da DFS Furniture - Darley Dale

Resposta da DFS Furniture - Darley Dale

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

No pressure

No pressure
Explain everything clearly
Nice staff

28 de junho de 2026
logotipo da DFS Furniture - Darley Dale

Resposta da DFS Furniture - Darley Dale

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

It was good experience

It was good experience
Lee made us comfortable and helped to select the things needed.

27 de junho de 2026
logotipo da DFS Furniture - Darley Dale

Resposta da DFS Furniture - Darley Dale

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Amazing staff

I went in looking for a new table for my first home and I had such an amazing experience. Sam who sold me the table was bubbly and such a lovely person to deal with. She wasn’t pushy or anything and let me decide for myself which is exactly what I needed in such a big decision! Thank you Sam !!

27 de junho de 2026
logotipo da DFS Furniture - Darley Dale

Resposta da DFS Furniture - Darley Dale

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Sam met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Sofa of my dreams

We came with a specific criteria for our new sofa and chair
Upon entering, April introduced herself and escorted us to the one we’d seen online.
April was a fantastic guide through the maze of ‘same but different’ she even moved the coffee tables from other displays to give us more of a visual representation
From cleaning the sofa to plumping it’s cushions I actually had a lovely morning out and bought the sofa of my dreams

27 de junho de 2026
logotipo da DFS Furniture - Darley Dale

Resposta da DFS Furniture - Darley Dale

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that April met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Pleasant atmosphere

Pleasant atmosphere, courteous treatment, not rushed, everything explained. no pressure.Sales staff efficient , took there time , excellent service

26 de junho de 2026
logotipo da DFS Furniture - Darley Dale

Resposta da DFS Furniture - Darley Dale

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

DARLEY DALE DFS VISIT ON 23rd JUNE 2026

We were seen to by an asian lady called PRASANTHI who could not have been more helpful. We were allowed to explore the shop with no interruptions and when we did order the lady was very thorough and extremely helpful indeed with no attempt at 'hard selling'
10/10 for PRASANTHI 🙂

23 de junho de 2026
logotipo da DFS Furniture - Darley Dale

Resposta da DFS Furniture - Darley Dale

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Prasanthi.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The lady was very knowledgable about…

The lady was very knowledgable about her products and was very helpful, polite and patient.
And she smelt lovely. :)

23 de junho de 2026
logotipo da DFS Furniture - Darley Dale

Resposta da DFS Furniture - Darley Dale

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

the two man crew showed professionalism…

the two man crew showed professionalism courtesy and above all respect.

16 de junho de 2026
logotipo da DFS Furniture - Darley Dale

Resposta da DFS Furniture - Darley Dale

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Friendly welcome but no pressure

Friendly welcome but no pressure. We found exactly what we were looking for and got all the information we required from the salesman Steve. He gave us plenty of time to think things over and answered all questions we had .

14 de junho de 2026
logotipo da DFS Furniture - Darley Dale

Resposta da DFS Furniture - Darley Dale

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Clear concise explanation of all…

Clear concise explanation of all details.
No 'hard-sell' but there to help when required.

21 de junho de 2026
logotipo da DFS Furniture - Darley Dale

Resposta da DFS Furniture - Darley Dale

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

All the staff in the branch was helpful…

All the staff in the branch was helpful the lady that finalised our sale couldn’t have been any more helpful

21 de junho de 2026
logotipo da DFS Furniture - Darley Dale

Resposta da DFS Furniture - Darley Dale

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Had a lovely Man called Gary who helped…

Had a lovely Man called Gary who helped me find a sofa ,even though it was not my first choice it's a better one for me. I would recommend anyone who is getting a new sofa ask for Gary in the Darly Dale store.

18 de junho de 2026
logotipo da DFS Furniture - Darley Dale

Resposta da DFS Furniture - Darley Dale

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Gary was both knowledgeable, helpful and patient , nothing too much trouble and no hard sell.

18 de junho de 2026
logotipo da DFS Furniture - Darley Dale

Resposta da DFS Furniture - Darley Dale

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Kind Regards,
Vanessa
DFS Customer Support

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais