DFS Furniture - Derby Avaliações 

3.730
O TrustScore é 5 de um total de 5

4,9

Mansfield Road, Meteor Centre, DE21 4SY Derby, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I picked up 2 ex-display lamps from DFS in Derby. The service was fast and efficient, the staff member Michael was great and help us make our final choices. Well done keep up the fantastic service.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Tasinah was extremely knowledgeable, friendly and helpful. We visited the store with 3 sofas set in mind but ended up buying a totally different one with Tasinah’s expertise! What a truly wonderful me... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We visited the store with 3 sofas set in mind that we wanted. Tasinah came over to help us and her knowledge and professionalism was outstanding. She went above and beyond to help us, was extremely h... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The whole process at the Derby branch was painless. All details of our purchase were explained fully and any questions we had were answered. This is the forth time we have purchased from DFS because w... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Mansfield Road, Meteor Centre, DE21 4SY, Derby, Reino Unido

  • 0333 999 9818

4,9

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(3.730)

95.883 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very friendly and helpful service

Very friendly and helpful service. All options for the selected furniture were clearly explained. We did not feel under any pressure.

9 de junho de 2026
logotipo da DFS Furniture - Derby

Resposta da DFS Furniture - Derby

Hello Paul,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

When we came in the store today 9/06/26…

When we came in the store today 9/06/26 we was greeted by a very helpful lady , we did know what we wanted , all through the sale both myself and husband felt relaxed , we was offered refreshments and we was explained everything before purchasing our dream settee and snuggle chair thank you .

9 de junho de 2026
logotipo da DFS Furniture - Derby

Resposta da DFS Furniture - Derby

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Super helpful

They kept in contact and made sure I was happy with everything. They kept me in the loop with the process, really helpful and made the process less stressful!

1 de junho de 2026
logotipo da DFS Furniture - Derby

Resposta da DFS Furniture - Derby

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very friendly staff

Very friendly staff

7 de junho de 2026
logotipo da DFS Furniture - Derby

Resposta da DFS Furniture - Derby

Good Morning,

Thanks for the 5 stars It's much appreciated

Kind Regards,

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Very helpful and knowledgeable

Very helpful and knowledgeable. Easy and hassle free.
Very friendly and chatty.

7 de junho de 2026
logotipo da DFS Furniture - Derby

Resposta da DFS Furniture - Derby

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Amazing experience

Amazing experience
, spoilt for choice and able to actually decide for 2 reception rooms on the same day. Never been to dfs and definitely satisfied

7 de junho de 2026
logotipo da DFS Furniture - Derby

Resposta da DFS Furniture - Derby

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Wayne was very helpful and polite

Wayne was very helpful and polite, not pushy, as this can be off putting

7 de junho de 2026
logotipo da DFS Furniture - Derby

Resposta da DFS Furniture - Derby

Hello Julie,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great experience

Wayne was very friendly, knowledgeable and helpful, enabling us to make the best decision for us.

6 de junho de 2026
logotipo da DFS Furniture - Derby

Resposta da DFS Furniture - Derby

Hello Paul,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good sales team

Good sales team. Helpful without pestering. Not received the sofa yet but so far experience has been good

6 de junho de 2026
logotipo da DFS Furniture - Derby

Resposta da DFS Furniture - Derby

Hello,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Mark was great in helping me pick the…

Mark was great in helping me pick the ideal sofa. He was well informed and polite

6 de junho de 2026
logotipo da DFS Furniture - Derby

Resposta da DFS Furniture - Derby

Hello,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Staff

Both people who were helping is with our purchase were very professional, polite, pleasant and helpful

4 de junho de 2026
logotipo da DFS Furniture - Derby

Resposta da DFS Furniture - Derby

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Mark my sales rep was really…

Mark my sales rep was really informative, friendly, and very happy to help, was a great experience and couldn’t of asked for a better person to help me

4 de junho de 2026
logotipo da DFS Furniture - Derby

Resposta da DFS Furniture - Derby

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The young lady at the Derby store came…

The young lady at the Derby store came to me and asked if I needed any help she went on to show me all the chairs in stock. I have ordered one with the help from her and I’m very pleased with it.

4 de junho de 2026
logotipo da DFS Furniture - Derby

Resposta da DFS Furniture - Derby

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Wayne was extremely friendly and very…

Wayne was extremely friendly and very professional and very informative about the product.

3 de junho de 2026
logotipo da DFS Furniture - Derby

Resposta da DFS Furniture - Derby

Hello,

Thank you for your lovely feedback.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service

1 de junho de 2026
logotipo da DFS Furniture - Derby

Resposta da DFS Furniture - Derby

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Lovely staff

1 de junho de 2026
logotipo da DFS Furniture - Derby

Resposta da DFS Furniture - Derby

Hello,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent store and staff

Great choice of sofas and we found the perfect one for us.

31 de maio de 2026
logotipo da DFS Furniture - Derby

Resposta da DFS Furniture - Derby

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

What a lovely experience

What a lovely experience. Tanib ( I am sorry if that not how you name is pronounced)
Very pleasant lady. And made the experience very fun and easy.

31 de maio de 2026
logotipo da DFS Furniture - Derby

Resposta da DFS Furniture - Derby

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Helpful

Helpful staff, didn’t follow around the shop which was nice

31 de maio de 2026
logotipo da DFS Furniture - Derby

Resposta da DFS Furniture - Derby

Hello,

Thank you for your great review.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The team in the shop were really…

The team in the shop were really helpful.

30 de maio de 2026
logotipo da DFS Furniture - Derby

Resposta da DFS Furniture - Derby

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

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