Went in to purchase a new sofa, we were looking around at first then greeted by a lovely colleague, we didn’t get her name but she was so helpful and patient with us as it’s a huge deal getting a new... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoCrescent Link Retail Park, Unit 3, BT476SA Londonderry, GB
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Veja o que dizem as avaliações
The staff were so helpful not overbearing and were very professional. Charlotte was just so lovely and so knowledgeable regarding my purchase. The company have such a wide range of sofas to choose fro... Ver mais
A empresa respondeu
Perfectly smooth transaction & very happy with sales staff who were informative in helping me choose what I wanted. Great service overall.
A empresa respondeu
Conor delivered exceptional customer service from start to finish. He was friendly, approachable, and went above and beyond to make sure all my questions were answered. Nothing seemed like too much tr... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Crescent Link Retail Park, Unit 3, BT476SA, Londonderry, Reino Unido
- 0333 999 9838
4,9
Excelente
3 mil avaliações
Pede aos clientes que avaliem
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Resposta da DFS Furniture - Derry Londonderry
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service, very helpful and patient
Excellent customer service, took their time to explain everything.
19 de abril de 2026
Resposta da DFS Furniture - Derry Londonderry
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Very helpful and friendly staff member-…
Very helpful and friendly staff member- gave good advice on choice of sofa
18 de abril de 2026
Resposta da DFS Furniture - Derry Londonderry
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Derry Londonderry
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Resposta da DFS Furniture - Derry Londonderry
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
No Messing.
Pleasant greeting, attentive staff, good advice and I bought the item!
17 de abril de 2026
Resposta da DFS Furniture - Derry Londonderry
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Great experience very helpful staff
Great experience very helpful staff, Elaine was very friendly and easy to talk to, she explained everything in great detail
16 de abril de 2026
Resposta da DFS Furniture - Derry Londonderry
Good morning Ailish,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Your staff were excellent they mthe staff were excellent ade…
Your staff were excellent they made sure I got the best sofa for me
13 de abril de 2026
Resposta da DFS Furniture - Derry Londonderry
Good morning,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
The guy who sold us the suite was very…
The guy who sold us the suite was very knowledgeable and we felt comfortable with him and his advice.
7 de abril de 2026
Resposta da DFS Furniture - Derry Londonderry
Good morning Daniel,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Elaine was great so kind very helpful…
Elaine was great so kind very helpful and informative.
13 de abril de 2026
Resposta da DFS Furniture - Derry Londonderry
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Great customer service
Great customer service. Helpful with the finance and aftercare products. We would recommend to anyone.
12 de abril de 2026
Resposta da DFS Furniture - Derry Londonderry
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Was made feel very welcome in store… Elaine was very kind and helpful with tips on taking care of our product
Was made feel very welcome in store very helpful and kind, couldn't have wished for anything better with the customer service
10 de abril de 2026
Resposta da DFS Furniture - Derry Londonderry
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Great experience.
Was great to be able to browse without constant interruptions. Very good sales staff. Know when to offer assistance without being too pushy.
Very knowledgeable. Made the experience enjoyable.
10 de abril de 2026
Resposta da DFS Furniture - Derry Londonderry
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Helpful and knowledgeable staff
Friendly and knowledgeable staff, welcoming atmosphere giving you space to browse without being pushy
3 de abril de 2026
Resposta da DFS Furniture - Derry Londonderry
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
I visited DFS in Derry I wanted to…
I visited DFS in Derry I wanted to purchase a sideboard that I had seen online but wanted to see the furniture before I purchased they didn’t have the sideboard but had other furniture of the same brand that I could view
I found the staff very friendly and helpful they made the whole process very easy I I would recommend them and I would definitely return to this branch again
I’m looking forward to getting my new furniture
9 de abril de 2026
Resposta da DFS Furniture - Derry Londonderry
Good afternoon Marie,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Stevie explained everything so well
Stevie explained everything so well. He was very nice and helpful and we left the shop as very happy customers 😊
9 de abril de 2026
Resposta da DFS Furniture - Derry Londonderry
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
It was the gentleman who looked after…
It was the gentleman who looked after me bay explained in a way I would have anderstud he was a good gentleman and no many about
8 de abril de 2026
Resposta da DFS Furniture - Derry Londonderry
Good morning Giuseppe,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
First class experience with DFS
Elaine was extremely helpful. She explained everything we needed to know about our purchased items and their aftercare. Extremely efficient and pleasant.
7 de abril de 2026
Resposta da DFS Furniture - Derry Londonderry
Good morning,
Thanks for your lovely feedback, we’re glad to hear Elaine met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Very good sales man explained…
Very good sales man explained everything to us, answered all questions we ask with no hesitation, highly recommend DFS
6 de abril de 2026
Resposta da DFS Furniture - Derry Londonderry
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Derry Londonderry
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
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