I had a great experience whilst choosing a new suite. Both May and Jackie were extremely friendly, helpful and patient, answering so many questions and giving valuable advice without pressure, I love... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoKidderminster Road, Roman Way Retail Park, WR9 9AD Droitwich, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Had such a fantastic experience buying my sofa today! The lady who helped me was so friendly, welcoming, and genuinely lovely to chat with—we even ended up swapping dog stories and looking at photos o... Ver mais
A empresa respondeu
Visited our local store to look at ideas and after finding what we thought we wanted, we came across another range that made us do 180 deg and bingo! Sorted with the help of Lee, thank you for your pa... Ver mais
A empresa respondeu
Paisley made our experience! We half knew what we wanted but she was just brilliant at helping us choose, she was super thorough and did well to keep me sure of what I wanted as I am rather impul... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Kidderminster Road, Roman Way Retail Park, WR9 9AD, Droitwich, Reino Unido
- 0333 999 9742
4,9
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Jackie at your Droitwich store was very…
Jackie at your Droitwich store was very helpful and professional in advising my wife and I with our purchase.
26 de agosto de 2026
Resposta da DFS Furniture - Droitwich
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Jackie.
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Droitwich
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Droitwich
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Sales person was very helpful
25 de agosto de 2026
Resposta da DFS Furniture - Droitwich
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
I had a great experience whilst…
I had a great experience whilst choosing a new suite. Both May and Jackie were extremely friendly, helpful and patient, answering so many questions and giving valuable advice without pressure, I love their approach well done ladies.
24 de agosto de 2026
Resposta da DFS Furniture - Droitwich
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
A great experience
We were shown lots of options, walked around to sit and see what we wanted and everything was explained clearly. An enjoyable experience.
24 de agosto de 2026
Resposta da DFS Furniture - Droitwich
Hello Helena,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We had a lovely relaxing visit picking…
We had a lovely relaxing visit picking our new sofas with knowledge and patience
23 de agosto de 2026
Resposta da DFS Furniture - Droitwich
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Droitwich
Hello,
Thank you so much for sharing your lovely feedback with us, it's much appreciated! We can’t wait for you to receive your new furniture and I can assure you it’ll be worth the wait
Kind regards,
Lia
DFS Customer Support
Paisley made our experience!
Paisley made our experience!
We half knew what we wanted but she was just brilliant at helping us choose, she was super thorough and did well to keep me sure of what I wanted as I am rather impulsive!! Thanks Paisley.
Store is well laid out, we didn’t feel pressured or pounced on the whole time we were there either.
10/10 experience
22 de agosto de 2026
Resposta da DFS Furniture - Droitwich
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Helpful and polite staff
Helpful and polite staff. Great selection of choice also in store. Pleased to have made our purchase.
20 de agosto de 2026
Resposta da DFS Furniture - Droitwich
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Above and beyond service
The assistant who helped us with our purchase went out of her way to find what we wanted and to ensure that we had the correct product. We were purchasing a leather cleaning kit for our expensive settee so purchasing the right product was essential.
13 de agosto de 2026
Resposta da DFS Furniture - Droitwich
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Jackie was extremely helpful and talked…
Jackie was extremely helpful and talked us through the whole process start to finish and I’ve left happy knowing I’ve made a great choice
20 de agosto de 2026
Resposta da DFS Furniture - Droitwich
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very good and attentive staff
19 de agosto de 2026
Resposta da DFS Furniture - Droitwich
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
All good thank you,
19 de agosto de 2026
Resposta da DFS Furniture - Droitwich
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Very helpful member of staff (Michelle)
17 de agosto de 2026
Resposta da DFS Furniture - Droitwich
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Wonderful customer service
Had such a fantastic experience buying my sofa today! The lady who helped me was so friendly, welcoming, and genuinely lovely to chat with—we even ended up swapping dog stories and looking at photos of my foster dog, Lila! Excellent customer service with a really personal touch. Highly recommend!
17 de agosto de 2026
Resposta da DFS Furniture - Droitwich
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
I was welcomed and after explaining my…
I was welcomed and after explaining my needs and budget I was shown a variety of options that would be suitable for me. I was not rushed in making my decision and the sales advisor. May in Droitwich was lovely and really informed and even made us a lovely cup of coffee. Excellent customer service and I would highly recommend.
8 de agosto de 2026
Resposta da DFS Furniture - Droitwich
Hello Natasha,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Very helpful sales assistant
Very helpful sales assistant. Not pushy in the slightest, listened and understood what we were after, helped us find exactly what we were after and made the process streamlined and simple.
16 de agosto de 2026
Resposta da DFS Furniture - Droitwich
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Excellent customer service
Excellent customer service, it was easy to buy what we wanted.
16 de agosto de 2026
Resposta da DFS Furniture - Droitwich
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Droitwich
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.