DFS Furniture - Droitwich Avaliações 

Staff were lovely friendly and informative, we were able to take time to think and were helped to choose just the right sofa for us

The knowledge, and patience with myself because I had a hard week outside in the heat, i wasnt at my best .David was great , explained everything very simple, step by step, just a very nice 😊 chap ,

Michelle was helpful and informative

Lee took our dimensions and then came back to us the next day with 3 options that fit. He was really helpful.

Very helpful knowledge member of staff

From the minute I walked in I had fabulous service from staff, who were very knowledgeable. So thankyou to the lady who served me.
Then on to the delivery, spot on service ,were very careful getting it all in, setting it up, testing recliners and taking all rubbish away, super polite, So thankyou to the two friendly gentlemen who arrived.
The over all feeling on my purchased items ( suite) FABULOUS, I LOVE IT, So thankyou DFS.
Regards
Carole.

Very friends staff and helpful. Made it all very simple

Outstanding experience

Very informative and friendly staff..
Do think the delivery cost is extortionate.

The sales lady was very knowledgeable and covered everything that we needed to know

Excellent customer service, the staff were really helpful and very friendly. A really good experience all round

Good customer service

Nice to be able to walk into a showroom like DFS and not be hounded by salespeople, but they were immediately available once we needed them to offer friendly and knowledgeable help and advice. All went very smoothly indeed, looking forward to our new sofas arriving!

We enjoyed a pressure free browse round the excellent Droitwich store and when we finally were ready to talk to someone about our preferred sofa we were helped by the lovely Michelle who was very knowledgeable about the product and was able to recommend some very useful options.
We explained that we were 95% sure of our choice and that we needed to go away and just measure up one more time. Michelle was fine with that and didn't make any attempt to pressure us into a quick sale.
We returned today and met the equally good Lee. We picked up with him where we left off with Michelle. Despite the soaring temperatures he guided us through the sales process with good humour, pointing out options which were clearly beneficial to us.
Overall excellent product excellent staff and very reasonably priced!

The welcome into the store was friendly, relaxed and not pressured. Staff enquired about what we were looking for, a quick chat to explain their options and then left us to browse.
Once we had decided on some options, staff again, with no pressure, offered pros and cons for our options, listened to our thoughts and made suggestions.
We walked out with a quote in an email for us to measure up and decide at home.
Fantastic customer service, friendly staff.

A young man called Lee dealt with me. He was very polite and helpful. Lee explained everything to me about the goods I wanted . I would definitely go back if I needed anything in the future.

Jacqueline was very polite , professional, knowledgeable, she answered all our questions , we felt at ease on purchasing our new furniture , a pleasant experience thank you Jacqueline

A very helpful assistant (Amanda Jayne) who helped us in every way from selecting and purchasing,the sofa with full explanations to all questions asked.
Very pleased 👍

We have received an excellent service from Jaz at Droitwich store today. He was very knowledgable about the products and so helpful. Ordering was easy. Can’t wait for our new sofas to arrive!

Amanda was very helpful and explained everything really clearly.