We were meet by Beth, she was well informed about the products, listened to our needs and was able to point out suitable products for us to try and suggest different options we could think about. Sh... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Popped into DFS Dundee looking for a new sofa and rug. The staff John was fantastic — took time to explain the different fabrics, recliner options, and warranty without any pressure. Ended up getting... Ver mais
A empresa respondeu
Popped in on my lunch break to order a new sofa. Amy was absolutely lovely - so friendly and knowledgeable! The sofa was ordered with no hassle (other than the tablet being a bit slow) and the custome... Ver mais
A empresa respondeu
Staff all very friendly, Emily was very helpful and knowledgeable when it came to purchasing a sofa that was designed for family life. She took time to go through everything with us and we didn’t feel... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
467 Clepington Road, DD3 8RX, Dundee, Reino Unido
- 0333 999 9823
4,9
Excelente
6 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
No pressure customer service
We had a great experience shopping for sofas today at DFS. John was really helpful with no pressure, he left us to walk about and take our time to choose but was always on hand to ask any questions or offer advice. We took a long time to decide and he was very patient, giving us the space to consider our purchase.
7 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello Karen,
We're really grateful you shared this amazing 5* review. We are glad to hear that John helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Dundee
Hello Cheryl,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Great job,very professional.
7 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello Vahide,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Chris was very helpful and informative…
Chris was very helpful and informative without being pushy on the sale.
He was kind and patient with us from the beginning, not rushing us at any point. Thanks again
5 de julho de 2026
Resposta da DFS Furniture - Dundee
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Chris.
Kind Regards,
Jordan
DFS Customer Support
The salesman was just lovely
The salesman was just lovely, helpful, and made the whole experience so easy
5 de julho de 2026
Resposta da DFS Furniture - Dundee
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Had a very enjoyable experience in the…
Had a very enjoyable experience in the DFS Dundee branch. Ellie was extremely knowledgeable and helpful throughout the whole buying process.
5 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Highly recommend great friendly service
Friendly helpful staff who gave me plenty of time to choose the right combination of furniture. They were very helpful and informative once I’d made my decision. Emily was a great help and very friendly making the whole process so easy. I can’t recommend dfs highly enough
5 de julho de 2026
Resposta da DFS Furniture - Dundee
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Emily met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Emily at DFS DUNDEE was very helpful
Emily at DFS DUNDEE was very helpful
Knew what i was after and was able to fufil what i required
5 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Welcome you on arrival
Welcome you on arrival. Then excellent customer service, we were talked through everything and offered a coffee. Things were double checked by another member of staff and the process was quick and easy.
4 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Great service
John made our buying experience so relaxed.
Lovely guy, was a pleasure.
4 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
fantastic
our salesman sean was great from start to finish, knows his stuff and was great to advise on different products and insurances for our new furniture. Fantastic service and we look forward to recieving our furniture.
4 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Customer service excellent
Customer service excellent. Sean looked after us and advised on everything we needed to know. Smooth service from the moment we walked in. Left to look around. No salesman harassing us. Sean introduced himself and gave advice on the furniture we were interested in. Very happy with the customer service.
4 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Resposta da DFS Furniture - Dundee
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Ellie was super helpful without being…
Ellie was super helpful without being pushy and was excellent in helping us decide what layout we wanted
4 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Perfect Experience
Got to browse a little before being approached at the right time for help, Amy was very knowledgeable, friendly and efficient - great experience
4 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello Rebecca,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Dundee
Hello Carol,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Shaun who dealt with us was very…
Shaun who dealt with us was very professional and friendly and explained the product we were buying perfectly
3 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello John,
Thanks for your lovely feedback, we’re glad to hear Shaun met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Sean was a brilliant salesman welcomed…
Sean was a brilliant salesman welcomed you to the shop let you know that he was there for any help and let you look at your own accord without bothering you. Overall fantastic experience from start to finish would recommend.
3 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello Kevin,
Thanks for your lovely feedback, we’re glad to hear Sean met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Salesperson was very helpful
3 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello Mrs Anderson,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Great service from Shaun in the Dundee…
Great service from Shaun in the Dundee branch. We needed a sofa quickly and he delivered on his promise. Would definitely recommend great selection in store.
19 de junho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.