We bought our original sofas from DFS and were really happy with the quality over the years. We decided to buy new ones again through DFS and Ellie at the Dundee branch was great. She was very informa... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We were meet by Beth, she was well informed about the products, listened to our needs and was able to point out suitable products for us to try and suggest different options we could think about. Sh... Ver mais
A empresa respondeu
Popped into DFS Dundee looking for a new sofa and rug. The staff John was fantastic — took time to explain the different fabrics, recliner options, and warranty without any pressure. Ended up getting... Ver mais
A empresa respondeu
Very good experience. Wasnt hounded or followed around the shop. She was around where we could see if we wanted help. Once we decided what we were wanted she made the process very easy. She chatted al... Ver mais
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
467 Clepington Road, DD3 8RX, Dundee, Reino Unido
- 0333 999 9823
4,9
Excelente
6 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da DFS Furniture - Dundee
Hello Carol,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Shaun who dealt with us was very…
Shaun who dealt with us was very professional and friendly and explained the product we were buying perfectly
3 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello John,
Thanks for your lovely feedback, we’re glad to hear Shaun met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Sean was a brilliant salesman welcomed…
Sean was a brilliant salesman welcomed you to the shop let you know that he was there for any help and let you look at your own accord without bothering you. Overall fantastic experience from start to finish would recommend.
3 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello Kevin,
Thanks for your lovely feedback, we’re glad to hear Sean met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Salesperson was very helpful
3 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello Mrs Anderson,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Great service from Shaun in the Dundee…
Great service from Shaun in the Dundee branch. We needed a sofa quickly and he delivered on his promise. Would definitely recommend great selection in store.
19 de junho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great customer service from the very…
Great customer service from the very start, staff make things easy and simple when explaining highly recommend
2 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello Lewis,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent Friendly and knowlegable staff
2 de julho de 2026
Resposta da DFS Furniture - Dundee
Hello James,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
No pressure sales. Just help
The sales person made the experience stress free and took us through everything we needed to know
30 de junho de 2026
Resposta da DFS Furniture - Dundee
Hello Tom,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
All went well and all staff very helpful
All went well and all staff very helpful
30 de junho de 2026
Resposta da DFS Furniture - Dundee
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great Service
We knew what we wanted and the salesman was very helpful and explained all the care etc. There was no hard sell either.
26 de junho de 2026
Resposta da DFS Furniture - Dundee
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Met at the door and as we knew what we…
Met at the door and as we knew what we wanted we were swiftly taken through ordering process. Good customer service.
30 de junho de 2026
Resposta da DFS Furniture - Dundee
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
A very enjoyable experience made so by…
A very enjoyable experience made so by a very nice salesman, who was very knowledgeable and helpful
28 de junho de 2026
Resposta da DFS Furniture - Dundee
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Jackson was very helpful and attentive…
Jackson was very helpful and attentive throughout
28 de junho de 2026
Resposta da DFS Furniture - Dundee
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Good Sales
Salesperson was direct, polite and very knowledgeable. He directed me quickly to a suitable sofa for my needs ( I’m disabled)and didn’t try to increase the product price.
21 de junho de 2026
Resposta da DFS Furniture - Dundee
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
New sofa
I’ve had a sofa from DFS for eight years, and I’m happy with both the product and the service.
28 de junho de 2026
Resposta da DFS Furniture - Dundee
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Casey the sales rep was very helpful…
Casey the sales rep was very helpful and explained everything to me .
28 de junho de 2026
Resposta da DFS Furniture - Dundee
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
He was very helpful and he explained…
He was very helpful and he explained everything that we needed to know
24 de junho de 2026
Resposta da DFS Furniture - Dundee
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Dundee
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
The lady allowed me to take my time to…
The lady allowed me to take my time to sit, recline and relax in every chair I liked and didn't pressure me to make a decision. She just gave me space and time to make my own mind up.
27 de junho de 2026
Resposta da DFS Furniture - Dundee
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Great service
When arriving at this store we weren’t approached by staff as soon as we looked at the first product which I was happy about . We got left alone to have a walk around and not get hassled . Once we finally had a look around then we went to staff for discussion . Sean was great and explained everything we asked .
Decided to go to other stores for look around also but when we went back for what we wanted Sean done everything for us . Great service from Sean and the team .
26 de junho de 2026
Resposta da DFS Furniture - Dundee
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Sean met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.