DFS Furniture - Enfield Avaliações 

6.776
O TrustScore é 5 de um total de 5

4,9

Great Cambridge Road, EN1 1UJ London, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We’ve used DFS on a number of occasions always found the service excellent and the sofas that we bought in the past have always been been of good quality the after sales is also good when needed the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had a great experience at DFS Enfield. Saiful Alam was extremely helpful, friendly and professional throughout our visit. He took the time to explain everything clearly, answered all of our que... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the moment l entered the shop, the introduction was warm & welcoming. I was given an opportunity to browse freely & was not made to feel as if l was intruding when l proceeded to ask my numerous... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Molly at the Enfield DFS was a really lovely person. She was kind and friendly and answered all our questions with ease. She spoke about the product we were purchasing and although offered us other... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(6.776)

97.875 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Lisa was most engaging

Lisa was most engaging, friendly, and helpful in navigating our purchase. 10 out of 10 !!

28 de julho de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Lisa she is very good

Lisa she is very good . Enfield dfs

27 de julho de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very helpful service

Very helpful service. Hassan is a very knowledgeable and personable sales advisor

12 de julho de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The sales person Aysul was amazing and…

The sales person Aysul was amazing and made us feel catered to. She ensured that she understood what we needed and was very helpful in helping us visualise fabrics and features of the item we ended up buying. Her colleague Lisa was very friendly and overall it was excellent customer services.

25 de julho de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Easy and helpful purchase

DFS is well laid out and guidance was given as I entered the shop as to which area I required.
The member of staff who assisted me was welcoming, helpful, knowledgable and very friendly. She went above and beyond to complete my order and was very patient when I made changes at the last minute.
I hope that the furniture, when I receive it, will be as pleasing as the lady who assisted my purchase.

21 de julho de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service, listened to our needs and gave good clear advice.

25 de julho de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Good Afternoon,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 3 de um total de 5 estrelas

3 stars because only one of my sofa…

3 stars because only one of my sofa were delivered, instead of two. I contacted customer service she then texted someone but wasn't able to get a reply. she told me to wait until 72 hrs for a reply back from them.

23 de julho de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Good Morning,

Thank you for taking the opportunity to write us a review, we welcome any feedback.

We are very sorry to hear that you are experiencing a delay with your furniture. We understand that delays can be incredibly frustrating and we apologise for any inconvenience this may have caused.

I have taken a look into your order and can see the furniture is in our central distribution warehouse and this will be sent to your local warehouse as soon as possible, please be rest assured we will get this delivered to you.

Again please accept our sincerest apologies for any delays that have occurred.

Kind Regards,

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish

Excellent service from start to finish. The sales rep was very friendly, professional, and went above and beyond to help. Everything was completed to a high standard, and I couldn’t be happier with the experience. I would definitely recommend to anyone looking for quality service. Thank you!

22 de julho de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service

13 de julho de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Hello Mr Edwards,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Our sales advisor Saif was fantastic

Our sales advisor Saif was fantastic. Clear, knowledgeable, honest and gave us great recommendations. It wasn’t just a sale, it was the sale that was most suited to us. No stone was left unturned.

18 de julho de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service!

Great service!

Iqbal was very helpful and answered all of my questions. I would highly recommend him to everyone!

20 de julho de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Wonderful shopping experience

We came 3 days running and left to view at our leisure.we didn't feel pressured with hard sell. Staff were there when we needed help or advice. By the end of today we were happy to go ahead with our order and Lisa was there to help explained everything answered all questions and we were happy to complete our purchase.

20 de julho de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Thank you to Aysel

Thank you to Aysel. She was very helpful and friendly. Really happy with the service.

13 de julho de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Hello,

Thank you for sharing your positive feedback with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very knowledgeable

Very knowledgeable
Good advice

13 de julho de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Hello,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I was so happy with your seller they…

I was so happy with your seller they she was dealings with me.

13 de julho de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Hello,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I was very pleased with the level of…

I was very pleased with the level of service that I received in the store today. The young female sales rep was very friendly and easy to speak to. She gave me some good advice and it was clear from the outset that she was a very knowledgeable about the products that your store had on offer.
Was a very pleasing experience.

20 de julho de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Fabulous customer service

Fabulous customer service. Very helpful staff who took their time with our indecisiveness going over all the details and options helping us make the best choice for us

19 de julho de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Too many options

Too many options, it’s hard to choose as all of them are beautiful,we’ve spent almost 2 hours maybe more in the store,mr ikbal was helping us so much ,very well experienced and knows about everything, I would love to thnx to him for his wonderful service and help

19 de julho de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Customer service

Customer service was outstanding. The gentleman who served us was friendly, professional, and incredibly helpful. The prices were also much better compared to Furniture Village, even though the quality and materials were the same. We’re very happy with our purchase and would definitely recommend this store.

19 de julho de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

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