DFS Furniture - Enfield Avaliações 

6.774
O TrustScore é 5 de um total de 5

4,9

Great Cambridge Road, EN1 1UJ London, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We’ve used DFS on a number of occasions always found the service excellent and the sofas that we bought in the past have always been been of good quality the after sales is also good when needed the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had a great experience at DFS Enfield. Saiful Alam was extremely helpful, friendly and professional throughout our visit. He took the time to explain everything clearly, answered all of our que... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the moment l entered the shop, the introduction was warm & welcoming. I was given an opportunity to browse freely & was not made to feel as if l was intruding when l proceeded to ask my numerous... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Molly at the Enfield DFS was a really lovely person. She was kind and friendly and answered all our questions with ease. She spoke about the product we were purchasing and although offered us other... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(6.774)

97.647 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great Customer service - Snehal

Snehal made the experience less stressful by explaining everything clearly, gave us all the information and was very friendly! Supported us when we had to make a change to our booking which isn’t always easy, we appreciate his customer service. Thank you Snehal!

2 de agosto de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Staff

Staff, specifically Hassan, who was a great help and a friendly staff member.

2 de agosto de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Easy and very helpful

Easy and very helpful. Were allowed to think about our choice were not under any pressure to buy and helpful when we had questions

2 de agosto de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

Good customer service but waiting time…

Good customer service but waiting time is not comfortable

1 de agosto de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Good Morning,

Thank you so much for sharing your feedback with us, it's much appreciated! We can’t wait for you to receive your new furniture and I can assure you it’ll be worth the wait

Kind regards,

Jordan
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

As first time buyers of a new home &…

As first time buyers of a new home & therefore the first sofa we brought, the staff member who worked with us was so helpful and accommodating! Would defo reccomend DFS

1 de agosto de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Good Morning,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I had a lovely experience with the sale representative.

I had a lovely experience with the sale assistant. She had a full knowledge of the products and the needs of the customer.
She explained and showed us the different types of furnitures and the different selections.
She was friendly, helpful and full knowledge.
I had a 100% customer satisfaction.
Thank you.

1 de agosto de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good instore service and large shop…

Good instore service and large shop with sofas well displayed

1 de agosto de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent customer service from DFC I…

Excellent customer service from DFC I was served by a very nice gentleman called Hassan, who was extremely friendly, honest and helpful.
I would definitely recommend DFS to anyone looking to buy nice sofas at an excellent price.

1 de agosto de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very polite

Very polite. Impartial and extremely caring. And very professional.

31 de julho de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Hello,

Thank you for your great review.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Molly was so informative

Molly was so informative, helpful and friendly, not at all pushy , would definitely recommend 👌 x

31 de julho de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service from Molly

My mum and I had a great experience shopping at DFS. Molly was professional, friendly, and very knowledgeable. She explained everything clearly and made the whole experience easy and enjoyable. Highly recommended!

31 de julho de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great experience

The lady who helped us was super lovely and friendly And bubbly.

Gave us all the information we needed and a great deal on a new 3 piece suite we wanted for our apartment.

31 de julho de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The man who served me was very helpful…

The man who served me was very helpful and very quick to respond to my questions and give me the item I wanted

30 de julho de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Helpful staff

Helpful and friendly staff

30 de julho de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

The lady who was my sales person, her name was Ice she was really amazing. Excellent customer service for me went above and beyond.. wasn’t rushed I took my time making sure I chose the right sofa which I did. Extremely friendly, very knowledgeable great asset to your company.

28 de julho de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Lisa was really helpful and a lovely person

Lisa was really helpful and a lovely person helped us from start to finish and we got exactly what we was looking for and within our budget. Lisa made the experience feel like we was chatting to a friend rather than someone just trying to push a sale.

29 de julho de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Thank you Hassan for your help

Thank you Hassan for your help. Excellent customer service! Hassan took his time and explained the details and specs thoroughly.

28 de julho de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent .

We received excellent customer service from
Hassan. He was most helpful and patience. Also Rachel at customer service was friendly and polite.

28 de julho de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Our sales rep was amazing

Our sales rep was amazing, friendly and informative not pushy at all

21 de julho de 2026
logotipo da DFS Furniture - Enfield

Resposta da DFS Furniture - Enfield

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

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