Great experience! Came in to order the orka sofa & Dan was amazing at explaining everything thoroughly! Would recommend going into store to order so they can answer any questions you might have!
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I had a very pleasant experience at DFS. Ms Samy was extremely helpful and explained everything clearly, which made the whole process easy to understand. She was also very kind and patient with my dau... Ver mais
A empresa respondeu
Having already seen a sofa online that I liked, I popped into the Grantham store to try it out. Demi was so incredibly helpful and friendly, explaining everything I could possibly need to know and run... Ver mais
A empresa respondeu
We were welcomed when we arrived and shown to the area we needed. Once we decided on the suite we wanted the lady explained everything we needed to know about buying, looking after it, the warranty,gu... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Gonerby Road, NG31 8AU, Grantham, Reino Unido
- 0333 999 9743
4,9
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Dan was very helpful from the outset
Dan was very helpful from the outset. Answered all our questions, advised accordingly, very friendly, knowledge and professional.
13 de julho de 2026
Resposta da DFS Furniture - Grantham
Hello Lindsey,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great experience!
Great experience! Came in to order the orka sofa & Dan was amazing at explaining everything thoroughly! Would recommend going into store to order so they can answer any questions you might have!
14 de julho de 2026
Resposta da DFS Furniture - Grantham
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
I had a very pleasant experience at…
I had a very pleasant experience at DFS. Ms Samy was extremely helpful and explained everything clearly, which made the whole process easy to understand. She was also very kind and patient with my daughter, which I truly appreciated. Thank you for your excellent customer service!
12 de julho de 2026
Resposta da DFS Furniture - Grantham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Grantham
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Such a polite and helpful young lady
Such a polite and helpful young lady. Very knowledgeable and talk through all the pro and cons of extras that we took then all
11 de julho de 2026
Resposta da DFS Furniture - Grantham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Grantham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Helpful knowledgeable staff not pushy
9 de julho de 2026
Resposta da DFS Furniture - Grantham
Hello Irene,
Thank you so much for taking the time to give us an amazing review and to share your experience with others.
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Grantham
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very good very good
4 de julho de 2026
Resposta da DFS Furniture - Grantham
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Grantham
Hello Louise,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Efficient service
Being disabled, I didn't want to spend forever looking and constantly badgerd by staff. My experience was quick and efficient. In and out within 30 with new sofas.
Great staff (Grantham)
1 de julho de 2026
Resposta da DFS Furniture - Grantham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Grantham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Good Customer Care
Good Customer Care
Sammy at the Grantham branch was very thorough with all the details we required and was very imformative. She had a very polite nature. Great customer care.
28 de junho de 2026
Resposta da DFS Furniture - Grantham
Hello Andy,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Grantham
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The salesman
The salesman, Andrew was very professional. He covered every issue connected with buying a suite, ensuring the purchase was right for me. Excellent customer service
25 de junho de 2026
Resposta da DFS Furniture - Grantham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
First class service from Chloe…
First class service from Chloe explained everything with ease
18 de junho de 2026
Resposta da DFS Furniture - Grantham
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Dan was so helpful and explained…
Dan was so helpful and explained everything clearly.
22 de junho de 2026
Resposta da DFS Furniture - Grantham
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Feedback
The ladie who served us was really helpful&informative. Very approachable and easy to speak with. Very professional and made our shopping experience enjoyable!!
21 de junho de 2026
Resposta da DFS Furniture - Grantham
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
My order was expertly handled by Chloe
My order was expertly handled by Chloe. She was knowledgeable, helpful and guided me through the process with ease and some humour!
Thank you, Chloe.
19 de junho de 2026
Resposta da DFS Furniture - Grantham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very knowledgeable staff
Sammi was really helpful. Very precise in giving us the information. Very friendly and knowledgeable.
17 de junho de 2026
Resposta da DFS Furniture - Grantham
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
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