DFS Furniture - Grantham Avaliações 2.199

O TrustScore é 5 de um total de 5

4,9

Gonerby Road, NG31 8AU Grantham, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was greeted by a young man asking me if i needed help and then he let me look for mysalf he was very polite and when i found the sofa for me he was very helpfull i think hes worth a pay rise

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely outstanding service from Chloe at Grantham DFS! Friendly, knowledgeable and very helpful - she asked several times if we wanted tea or coffee and was on hand to answer any questions w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Having been into the Grantham store last week I dealt with Chloe, who is an absolutely great example of someone that you would want to represent your company. Despite that fact that I’m a complete nui... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Warm, no hassle approach and we're able to approach for assistance when we were ready. Demi in sales went above and beyond, giving us full clarity from the brands, options, different ideas of what s... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I was greeted by a young man asking me…

I was greeted by a young man asking me if i needed help and then he let me look for mysalf he was very polite and when i found the sofa for me he was very helpfull i think hes worth a pay rise

20 de maio de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very good service

Very good service, staff very helpful. We dealt with Dan He explained everything well and well pleased with his service.

27 de maio de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Hello Peter,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Chloe was lovely

Chloe was lovely, made this easy👍

25 de maio de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Hello Nathan,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very nice lady who knew her job.

Very helpful staff.
Lots of infomation.
Answered all our questions expertly.

21 de maio de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Helpful advise

The adviser was really helpful without being pushy or patronising.

10 de maio de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Good afternoon,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Pleasantly helpful staff when you needed them, no pushy sales people, Bonus!

Absolutely outstanding service from Chloe at Grantham DFS!
Friendly, knowledgeable and very helpful - she asked several times if we wanted tea or coffee and was on hand to answer any questions we had.
Clean - on the two visits we had to ensure we had picked the right corner suite, there was a very pleasant lady who was busy cleaning everywhere and she asked us if we needed help too.
Well organised, No pushy staff, and a good range of corner suites which we were looking for.
Excellent value for money.
Quality sofas.
Chloe is a good ambassador for the company - thank you for your excellent service today.

7 de maio de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Nice lad to deal with explained…

Nice lad to deal with explained everything properly and wasn’t a pushy sale man
Great experience and well done dfs for employing polite staff at the Grantham branch

14 de maio de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Lovely sofas and was asked if need help…

Lovely sofas and was asked if need help as come in door and informed us of where items wanted was in shop and given time to look on our own before helping me with sale

10 de maio de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Having been into the Grantham store…

Having been into the Grantham store last week I dealt with Chloe, who is an absolutely great example of someone that you would want to represent your company. Despite that fact that I’m a complete nuisance , her patience and customer service was outstanding. I returned today having made a decision ,and once again spent great deal of time to make sure I was completely happy. A great example of why we need retail sites and not faceless internet sales

9 de maio de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Whole experience with purchasing a new…

Whole experience with purchasing a new suite was excellent.

9 de maio de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

Good experience

The experience was good. The staff were helpful. Andy our salesman was excellent.
The situation about vat free riser recliner chairs was a mess, with company policy not being clearly known.

27 de abril de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Good Afternoon,

Thank you for sharing your review. We’re glad to hear you enjoyed your experience with us in store and we are very sorry to hear of your experience with the riser recliner. We will ensure this is fed back to the relevant team. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Professional yet friendly buying process

Visited showroom 3 times trying to make a decision and each time met with friendly professional service but non obtrusive.
Today I visited again determined to make a decision. Andrew helped me and made ordering process simple and stress free despite my indecisivness!

4 de maio de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Good afternoon Elaine,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Chloe was great

Chloe was great

4 de maio de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Good afternoon Kev,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Exceptionally helpful service!

Exceptionally helpful service from Andrew at the Grantham store; no pressure, no upsell, no rush to decide, very knowledgeable, I can't fault the experience. The sofas look great, very comfy, nice fabric choices. Definitely recommend.

4 de maio de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Good afternoon,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We had an excellent first experience…

We had an excellent first experience with the Grantham Branch of DFS. Our sales persons Sammi was very open and friendly and efficient.

3 de maio de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service

Great selection of furniture and options to suit our home. Excellent and friendly service!

3 de maio de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

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