DFS Furniture - Grantham Avaliações 

2.239
O TrustScore é 5 de um total de 5

4,9

Gonerby Road, NG31 8AU Grantham, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great experience! Came in to order the orka sofa & Dan was amazing at explaining everything thoroughly! Would recommend going into store to order so they can answer any questions you might have!

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a very pleasant experience at DFS. Ms Samy was extremely helpful and explained everything clearly, which made the whole process easy to understand. She was also very kind and patient with my dau... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Having already seen a sofa online that I liked, I popped into the Grantham store to try it out. Demi was so incredibly helpful and friendly, explaining everything I could possibly need to know and run... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were welcomed when we arrived and shown to the area we needed. Once we decided on the suite we wanted the lady explained everything we needed to know about buying, looking after it, the warranty,gu... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(2.239)

100.801 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Paige at DFS grantham was very polite…

Paige at DFS grantham was very polite and helpful to myself my husband she help us too choose the right suite she went above and beyond in measuring the sofa chair and pouffe for us and went through all the measurements to help us decide on the right suite we was ask if we would like a drink on arrival very pleasant young lady Thank you Paige

17 de junho de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Really good service

Really good service, the lady that served us was so helpful and polite. Great experience 😁

17 de junho de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Hello,

Thank you for sharing your lovely review with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We have previously purchased furniture…

We have previously purchased furniture from DFS and had a good experience. Today was no different. Good range of furniture and we quickly identified the chairs that we wanted. There were 2 members of Staff on the shop floor and both asked if we needed any assistance. We declined and were left alone to browse. Once we had decided to make a purchase, we spoke with Demi. She informed us of everything we needed to know and was polite, helpful and knowledgeable. Many thanks.

16 de junho de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Demi.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

5 star transaction

Having already seen a sofa online that I liked, I popped into the Grantham store to try it out. Demi was so incredibly helpful and friendly, explaining everything I could possibly need to know and running through the options available. This was the smoothest purchase I’ve ever made and Demi made the whole transaction super easy. I particularly loved that both she and another colleague double checked everything was correct before submitting my order. Thanks again Demi, and I can’t wait to take delivery of my beautiful new sofa!

15 de junho de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Demi.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very professional sales person

Very professional sales person

15 de junho de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Spoken to by Page as soon as we got in…

Spoken to by Page as soon as we got in shop then left alone to browse and approached again by her after a reasonable amount of time had passed and had looked at every sofa she didn’t make us feel any pressure to buy a sofa which is why we brought from her

15 de junho de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Left us to look round was very helpful…

Left us to look round was very helpful and polite we had lady called sammy she was lovely

13 de junho de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very good experience

Very good experience from the staff at DFS Grantham

13 de junho de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Good Morning,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Andrew made our visit very easy and…

Andrew made our visit very easy and enjoyable experience. He had great knowledge and was very polite and professional. Thank you

13 de junho de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent service

12 de junho de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Good Morning,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Great staff helpful respectful

Great staff helpful respectful

3 de junho de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Good Afternoon,

Amazing review, thanks for sharing!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We were welcomed when we arrived and…

We were welcomed when we arrived and shown to the area we needed. Once we decided on the suite we wanted the lady explained everything we needed to know about buying, looking after it, the warranty,guarantee and various options we could have with the purchase. After we had completed the purchase forms it was checked by another member of staff before finally paying. We were never rushed. Excellent and caring service.

9 de junho de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Hello Andrew,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The customer experience was very good…

The customer experience was very good and extremely quick and easy, Demi was great.

9 de junho de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Hello,

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent service not pushy at all,

Excellent service not pushy at all,
across two days we were in store for approx 4 hours.

7 de junho de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We had a good experience with Demi in…

We had a good experience with Demi in Grantham. She was patient with us as we took a long time to decide on style and design, gave us all the information we needed to finally purchase our sofa.

2 de junho de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The credit application was easy and the…

The credit application was easy and the extra insurance was good value for momey. Chloe looked after us in grantham branch and mafe the whole process straightfotwards

31 de maio de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

No pressure sales

We were left to look and try in store. The sales rep didn’t pressure or hover around which helped us feel relaxed enough to take our time to look

31 de maio de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Wonderful experience

Wonderful experience. Asked if we needed help when we walked in and then left us to look around and checked every now and again not overly in your face

31 de maio de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Good Afternoon,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great experience dealing with Chloe in…

Great experience dealing with Chloe in your Grantham store, would give her 10/10 for our customer journey with her. There was no hassle, no feeling pressured, no feeling rushed, we spent ages trying out different products and were very impressed with our visit

30 de maio de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Good Afternoon,,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Chloe.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great customer service

Cherice and Sammy were very attentive and gave us advice as we were browsing and making our purchase. Excellent customer service. Highly recommend.

30 de maio de 2026
logotipo da DFS Furniture - Grantham

Resposta da DFS Furniture - Grantham

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Cherice and Sammy.

Kind Regards,

Jordan
DFS Customer Support

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