DFS Furniture - Greenwich Avaliações 

1.347
O TrustScore é 5 de um total de 5

4,9

Unit 4, Peninsular Retail Park, SE7 7TZ London, England, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Sameera made my shopping experience at DFS amazing. She was extremely helpful , professional and friendly, and she has a great sense of humour. She is an excellent salesperson, and any company would l... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

really liked the sales worker Sameera as she assisted us with buying our sofa and was really kind and helpful. Her customer service provided really boosted my experience with DFS

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I am really happy with the customer service from a guy called Tom he helped me out with the purchase of my new sofa I highly recommend DFS to anyone that needs a new sofa. I’m over the moon and can n... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Unit 4, Peninsular Retail Park, SE7 7TZ, London, England, Reino Unido

  • +443339999777

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(1.347)

99.255 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great service

Absolutely first class customer service. We were greeted on arrival in the store by Shazz who asked if we needed any assistance. She was helpful and professional and made some very useful suggestions about what we could achieve in our home space. She was very friendly and went the extra mile to help us make the right choice but giving us the time and space to be satisfied with working through the various options. She was patient and thorough in her explanations. It was a pleasure to have her assistance. I haven't been to a dfs store in years but have purchased there before. Shazz offered such a positive experience that I would highly recommend.

7 de junho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards.
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Customer service

The customer service is excellent and the atmosphere is very good

20 de junho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Wonderful Customer Service

We had such a great experience at DFS in Greenwich. All the staff were lovely but particularly Shaz, who spent the time to talk us through the best options for sofa beds including demonstrations of how they work.
The customer service at this store is unmatched and we have left with the perfect sofa for our needs on order!
I would also commend this store on its accessibility, having a lift enabled me to get to the second floor with zero difficulty.

20 de junho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good service

17 de junho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The gentleman that looked after me let…

The gentleman that looked after me let me change my mind without being grumpy or uoaet

16 de junho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Mo was very helpful

15 de junho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

friendly service and easy to do

friendly service and easy to do. Staff made everything understandable and quick

13 de junho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Good Afternoon,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent service

Thomas @ DFS Charlton is an excellent salesman. Not only did he deal with me professionally on my purchase, he advised me on aftercare, dealt with all my concerns seamlessly. He engaged me also in education issues which he was genuinely interested in. He’s a great guy for sure and asset to the business.

13 de junho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

10/10 service it was amazing experience…

10/10 service it was amazing experience from start to finish specially sameera thank you :)
She took extra care for us and my family and explained every details beautifully thank you again sameera

14 de junho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We visited DFS today looking for a sofa…

We visited DFS today looking for a sofa and were fortunate to be assisted by Samira. From the moment she greeted us, she was incredibly welcoming, knowledgeable, patient, and genuinely interested in helping us find the right sofa for our home.
Samira took the time to understand exactly what we were looking for, answered all of our questions thoroughly, and guided us through the available options without any pressure. Her product knowledge and honest advice made the decision-making process so much easier.
Thanks to her exceptional customer service, we ended up making a purchase that we are absolutely delighted with. She made what could have been an overwhelming experience enjoyable and stress-free.
Samira is a real credit to DFS, and I would highly recommend her to anyone looking for outstanding customer service. Thank you, Samira, for going above and beyond to help us. A truly first-class experience from start to finish.

14 de junho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Nice women staff help me pick a new…

Nice women staff help me pick a new sofa and armchaira and she would very nice To talk with

6 de junho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service

12 de junho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Good Morning,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Sameera was extremely helpful.

Sameera was extremely helpful.

11 de junho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello Barbara

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good service

Good service very helpful

10 de junho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Best customer service

Best customer service

9 de junho de 2026
Avaliação não solicitada
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello,

Thank you for your great review.

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

A no pressure easy experience

A no pressure easy experience.
All staff members in store were extremely informative and helpful.

7 de junho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Good Morning

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Tom from Charlton DFS helped us buy our…

Tom from Charlton DFS helped us buy our brand new pierson 2 & 3 seater power recliner sofa and we couldn't of asked for a better guy to help us, true salesman and top guy. 11/10 from me and my wife, highly recommend to see Tom if you want a new sofa, he will not only make you feel welcome, but will help you with finding your new sofa. A huge thank you from me and my wife to Tom, we are now sitting back and relaxing, waiting for our sofas to arrive and to be put together :)

6 de junho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

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