Sameera made my shopping experience at DFS amazing. She was extremely helpful , professional and friendly, and she has a great sense of humour. She is an excellent salesperson, and any company would l... Ver mais
A empresa respondeu
Unit 4, Peninsular Retail Park, SE7 7TZ London, England, GB
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Sameera made my shopping experience at DFS amazing. She was extremely helpful , professional and friendly, and she has a great sense of humour. She is an excellent salesperson, and any company would l... Ver mais
A empresa respondeu
Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... Ver mais
A empresa respondeu
really liked the sales worker Sameera as she assisted us with buying our sofa and was really kind and helpful. Her customer service provided really boosted my experience with DFS
A empresa respondeu
I am really happy with the customer service from a guy called Tom he helped me out with the purchase of my new sofa I highly recommend DFS to anyone that needs a new sofa. I’m over the moon and can n... Ver mais
A empresa respondeu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Unit 4, Peninsular Retail Park, SE7 7TZ, London, England, Reino Unido
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Absolutely first class customer service. We were greeted on arrival in the store by Shazz who asked if we needed any assistance. She was helpful and professional and made some very useful suggestions about what we could achieve in our home space. She was very friendly and went the extra mile to help us make the right choice but giving us the time and space to be satisfied with working through the various options. She was patient and thorough in her explanations. It was a pleasure to have her assistance. I haven't been to a dfs store in years but have purchased there before. Shazz offered such a positive experience that I would highly recommend.

Resposta da DFS Furniture - Greenwich
The customer service is excellent and the atmosphere is very good

Resposta da DFS Furniture - Greenwich
We had such a great experience at DFS in Greenwich. All the staff were lovely but particularly Shaz, who spent the time to talk us through the best options for sofa beds including demonstrations of how they work.
The customer service at this store is unmatched and we have left with the perfect sofa for our needs on order!
I would also commend this store on its accessibility, having a lift enabled me to get to the second floor with zero difficulty.

Resposta da DFS Furniture - Greenwich
The gentleman that looked after me let me change my mind without being grumpy or uoaet

Resposta da DFS Furniture - Greenwich
friendly service and easy to do. Staff made everything understandable and quick

Resposta da DFS Furniture - Greenwich
Thomas @ DFS Charlton is an excellent salesman. Not only did he deal with me professionally on my purchase, he advised me on aftercare, dealt with all my concerns seamlessly. He engaged me also in education issues which he was genuinely interested in. He’s a great guy for sure and asset to the business.

Resposta da DFS Furniture - Greenwich
10/10 service it was amazing experience from start to finish specially sameera thank you :)
She took extra care for us and my family and explained every details beautifully thank you again sameera

Resposta da DFS Furniture - Greenwich
We visited DFS today looking for a sofa and were fortunate to be assisted by Samira. From the moment she greeted us, she was incredibly welcoming, knowledgeable, patient, and genuinely interested in helping us find the right sofa for our home.
Samira took the time to understand exactly what we were looking for, answered all of our questions thoroughly, and guided us through the available options without any pressure. Her product knowledge and honest advice made the decision-making process so much easier.
Thanks to her exceptional customer service, we ended up making a purchase that we are absolutely delighted with. She made what could have been an overwhelming experience enjoyable and stress-free.
Samira is a real credit to DFS, and I would highly recommend her to anyone looking for outstanding customer service. Thank you, Samira, for going above and beyond to help us. A truly first-class experience from start to finish.

Resposta da DFS Furniture - Greenwich
Very pleased with service and well looked after.Will recommend to other's. Thank you.

Resposta da DFS Furniture - Greenwich
Nice women staff help me pick a new sofa and armchaira and she would very nice To talk with

Resposta da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich
A no pressure easy experience.
All staff members in store were extremely informative and helpful.

Resposta da DFS Furniture - Greenwich
Tom from Charlton DFS helped us buy our brand new pierson 2 & 3 seater power recliner sofa and we couldn't of asked for a better guy to help us, true salesman and top guy. 11/10 from me and my wife, highly recommend to see Tom if you want a new sofa, he will not only make you feel welcome, but will help you with finding your new sofa. A huge thank you from me and my wife to Tom, we are now sitting back and relaxing, waiting for our sofas to arrive and to be put together :)

Resposta da DFS Furniture - Greenwich
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