Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... Ver mais
A empresa respondeu
Unit 4, Peninsular Retail Park, SE7 7TZ London, England, GB
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Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... Ver mais
A empresa respondeu
Sameera made my shopping experience at DFS amazing. She was extremely helpful , professional and friendly, and she has a great sense of humour. She is an excellent salesperson, and any company would l... Ver mais
A empresa respondeu
really liked the sales worker Sameera as she assisted us with buying our sofa and was really kind and helpful. Her customer service provided really boosted my experience with DFS
A empresa respondeu
I am really happy with the customer service from a guy called Tom he helped me out with the purchase of my new sofa I highly recommend DFS to anyone that needs a new sofa. I’m over the moon and can n... Ver mais
A empresa respondeu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Unit 4, Peninsular Retail Park, SE7 7TZ, London, England, Reino Unido
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The assistant was through and went over every detail he was also helpful. And he covered everything

Resposta da DFS Furniture - Greenwich
Your young lady was very knowledgeable and extremely professional and conducted herself in a very good manner.

Resposta da DFS Furniture - Greenwich
The customer service I received in this store was fantastic. Kerry was brilliant from start to finish, patient, friendly, and really took the time to explain all the options available to me, as well as offering aftercare advice so that I get the most out of my new sofa.

Resposta da DFS Furniture - Greenwich
Karima was very friendly and happy to answer any questions or concerns I had. Everything was explained to me in detail making my purchase quick and easy.

Resposta da DFS Furniture - Greenwich
Service was great in terms of talking us through the options. Can provide more once it has been has been delivered.

Resposta da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich
I was very pleased with the service received (Mo - Sales Advisor). He was very professional, friendly and understood what I wanted, he explained all I needed to know about the Nevara suite that I wanted, guarantees and care of product.
I cannot fault service received, so I placed my order and now looking forward to receiving a delivery date. Also Thank you William for your input.
Thank you

Resposta da DFS Furniture - Greenwich
Very friendly and knowledgeable person who knows how to help people

Resposta da DFS Furniture - Greenwich
Dfs is very reliable responsible deligent and avery good customer service

Resposta da DFS Furniture - Greenwich
Within a short space of time Tom & I had a good rapport, told him what I was looking for & he showed me my choices, he asked about budget, purpose, size, long term appearance/wear, colour, level of comfort & delivery access amongst other things, Tom's thorough which helped my decision. Now the sofa needs to arrive & absolutely needs to knock the ball out of the park for myself & family. Lets wait & see.

Resposta da DFS Furniture - Greenwich
The overall experience was great,
the staff were very polite friendly and they provided excellent customer service throughout.
Special shoutout to Tom who was super helpful and very knowledgeable as well.
He explained the whole process from point of order to delivery and information about the sofa. 10/10 positive experience 😊

Resposta da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich
Tom helped me a lot today and overall I was happy with DFS.

Resposta da DFS Furniture - Greenwich
Very helpful staff. Went above and beyond to ensure I had the best price and looked at other stores for an end of range sale. Very clear instructions and overall a very smooth transaction. Thank you.

Resposta da DFS Furniture - Greenwich
Good experience for this shopping, and waiting for delivery

Resposta da DFS Furniture - Greenwich
Absolutely first class customer service. We were greeted on arrival in the store by Shazz who asked if we needed any assistance. She was helpful and professional and made some very useful suggestions about what we could achieve in our home space. She was friendly and went the extra mile to help us make the right choice but giving us the time and space to be satisfied with working through the various options. She was patient and thorough in her explanations. It was a pleasure to have her assistance. Also we spoke to the manager who was equally friendly and helpful. I haven't been to a dfs store in years but have purchased there before. Shazz offered such a positive experience that I would highly recommend.

Resposta da DFS Furniture - Greenwich
Absolutely first class customer service. We were greeted on arrival in the store by Shazz who asked if we needed any assistance. She was helpful and professional and made some very useful suggestions about what we could achieve in our home space. She was very friendly and went the extra mile to help us make the right choice but giving us the time and space to be satisfied with working through the various options. She was patient and thorough in her explanations. It was a pleasure to have her assistance. I haven't been to a dfs store in years but have purchased there before. Shazz offered such a positive experience that I would highly recommend.

Resposta da DFS Furniture - Greenwich
The customer service is excellent and the atmosphere is very good

Resposta da DFS Furniture - Greenwich
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