DFS Furniture - Greenwich Avaliações 

1.345
O TrustScore é 5 de um total de 5

4,9

Unit 4, Peninsular Retail Park, SE7 7TZ London, England, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Sameera made my shopping experience at DFS amazing. She was extremely helpful , professional and friendly, and she has a great sense of humour. She is an excellent salesperson, and any company would l... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

really liked the sales worker Sameera as she assisted us with buying our sofa and was really kind and helpful. Her customer service provided really boosted my experience with DFS

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I am really happy with the customer service from a guy called Tom he helped me out with the purchase of my new sofa I highly recommend DFS to anyone that needs a new sofa. I’m over the moon and can n... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Unit 4, Peninsular Retail Park, SE7 7TZ, London, England, Reino Unido

  • +443339999777

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(1.345)

98.950 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The assistant was through and went over…

The assistant was through and went over every detail he was also helpful. And he covered everything

4 de julho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Your young lady was very knowledgeable…

Your young lady was very knowledgeable and extremely professional and conducted herself in a very good manner.

3 de julho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello Stephen,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The customer service I received in this…

The customer service I received in this store was fantastic. Kerry was brilliant from start to finish, patient, friendly, and really took the time to explain all the options available to me, as well as offering aftercare advice so that I get the most out of my new sofa.

27 de junho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Karima was very friendly and happy to…

Karima was very friendly and happy to answer any questions or concerns I had. Everything was explained to me in detail making my purchase quick and easy.

1 de julho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Service was great in terms of talking…

Service was great in terms of talking us through the options. Can provide more once it has been has been delivered.

30 de junho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very good service

Really good device. Very informative and helpful

27 de junho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very good service

Very good service

21 de junho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello, thank you so much for your review. We are so happy to hear this!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I was very pleased with the service…

I was very pleased with the service received (Mo - Sales Advisor). He was very professional, friendly and understood what I wanted, he explained all I needed to know about the Nevara suite that I wanted, guarantees and care of product.

I cannot fault service received, so I placed my order and now looking forward to receiving a delivery date. Also Thank you William for your input.

Thank you

27 de junho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Dfs is very reliable responsible…

Dfs is very reliable responsible deligent and avery good customer service

16 de junho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Within a short space of time Tom & I…

Within a short space of time Tom & I had a good rapport, told him what I was looking for & he showed me my choices, he asked about budget, purpose, size, long term appearance/wear, colour, level of comfort & delivery access amongst other things, Tom's thorough which helped my decision. Now the sofa needs to arrive & absolutely needs to knock the ball out of the park for myself & family. Lets wait & see.

20 de junho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The overall experience was great,

The overall experience was great,
the staff were very polite friendly and they provided excellent customer service throughout.
Special shoutout to Tom who was super helpful and very knowledgeable as well.
He explained the whole process from point of order to delivery and information about the sofa. 10/10 positive experience 😊

22 de junho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent customer care we received

Excellent customer care we received

23 de junho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very helpful staff

Very helpful staff. Went above and beyond to ensure I had the best price and looked at other stores for an end of range sale. Very clear instructions and overall a very smooth transaction. Thank you.

10 de junho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good experience for this shopping

Good experience for this shopping, and waiting for delivery

21 de junho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service, helpful staff

Absolutely first class customer service. We were greeted on arrival in the store by Shazz who asked if we needed any assistance. She was helpful and professional and made some very useful suggestions about what we could achieve in our home space. She was friendly and went the extra mile to help us make the right choice but giving us the time and space to be satisfied with working through the various options. She was patient and thorough in her explanations. It was a pleasure to have her assistance. Also we spoke to the manager who was equally friendly and helpful. I haven't been to a dfs store in years but have purchased there before. Shazz offered such a positive experience that I would highly recommend.

7 de junho de 2026
Avaliação não solicitada
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards.
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service

Absolutely first class customer service. We were greeted on arrival in the store by Shazz who asked if we needed any assistance. She was helpful and professional and made some very useful suggestions about what we could achieve in our home space. She was very friendly and went the extra mile to help us make the right choice but giving us the time and space to be satisfied with working through the various options. She was patient and thorough in her explanations. It was a pleasure to have her assistance. I haven't been to a dfs store in years but have purchased there before. Shazz offered such a positive experience that I would highly recommend.

7 de junho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards.
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Customer service

The customer service is excellent and the atmosphere is very good

20 de junho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

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