Didn't actually go to the shop but ordered a new mattress online, choose a silent night, as I've heard a lot about them,it took about a week to deliver from ordered, happy with my purchase
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Didn't actually go to the shop but ordered a new mattress online, choose a silent night, as I've heard a lot about them,it took about a week to deliver from ordered, happy with my purchase
A empresa respondeu
We visited the Guildford branch in October and Raiyan was friendly and gave good advice. After visiting numerous other furniture stores including other branches of DFS, based on the product on offer a... Ver mais
Nice relaxed atmosphere, made choosing easier. Megha our advisor was very helpful, no pressure she gave us all the useful advice we needed in a very nice manner. We chose a lovely sofa to suit ou... Ver mais
A empresa respondeu
I called in to Guildford store to look at a sofa I had seen online. I was met by Joshua, who was extremely knowledgeable and helpful. Nothing was too much trouble, he explained everything really well,... Ver mais
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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8 North Street, GU1 4AF, Guildford, Reino Unido
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The assistant was really helpful And wasn't in my face at anytime.It was a pleasure being served by her . I look forward too receiving my new furniture.
S Ward
The lady that helped us, Megha, was very patient with my elderly mum and very friendly. She helped to put her at ease and answered all the questions we had very well.
Great experience. Arjun was knowledgeable, efficient and polite.
Thanks
Customer service from Josh was exceptional. Helped us consider all the best options considering different styles and colours. Very helpful and easy.

Resposta da DFS Furniture - Guildford

Resposta da DFS Furniture - Guildford
Nice relaxed atmosphere, made choosing easier.
Megha our advisor was very helpful, no pressure she gave us all the useful advice we needed in a very nice manner.
We chose a lovely sofa to suit our budget.
The only minus was the price of the delivery charge, I can only think it’s because it has to travel far.
Having said that I’m pleased.

Resposta da DFS Furniture - Guildford
We had been looking to replace our sofas for some time and visited numerous retailers. Many products on offer are very similar but the difference here was the very knowledgeable and helpful sales staff. Every question was answered in detail, which gave us confidence in the product. At the same time we didn't feel pressured in any way.
Our customer advisor Joshua was extremely helpful and very pleasant. Can't rate him highly enough

Resposta da DFS Furniture - Guildford
We’ve just purchased our new sofa from dfs Guildford, and the sales team were very helpful
The service of the staff - David the Asst Manager and the Manager who were a pleasure to deal with
Straightforward purchase online filling in store visit and helpful staff members. Waiting for my delivery now - all looks on track. Haven’t got the product yet so can’t speak to the quality yet.

Resposta da DFS Furniture - Guildford
I would definitely recommend Guildford DFS they are friendly and they explain everything to you and also get somebody else in to make sure the order is right and they are not pushy either. Thanks again

Resposta da DFS Furniture - Guildford
Very helpful and friendly staff in Guildford branch - they were knowledgeable but not pushy.
A very pleasant experience with no real pressure selling - just the information to make an informed choice, that I like, A*.

Resposta da DFS Furniture - Guildford
The in store experience in Guildford was poor. Being a "big company" seemed to be an excuse for inflexibility. I then established that this "big company" did not accept American Express, not unusual until you realise that they do online. The sales person assumed they knew things when it wasn't actually the case. At another store, the staff seemed too busy marking up sale items to offer assistance.

Resposta da DFS Furniture - Guildford
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